2019 Ktm 790 Adventure

August 14, 2024. My KTM 790 Adventure left me stranded on side of highway due to motor failure. 14,440 miles on odometer. Oil pressure light on dash lit up. 3rd oil change of its life. Had bike towed home and then dropped off at dealer on Sept 7th 2024 and the inspection was performed on 9-25-24, was charged for valve inspection. Dealer agreed valves, lifters and head were damaged and matched my description of failure. Case was opened with KTM USA , KTM denied me their 'Goodwill scheme" due to dust/dirt in motor. Appeal filed with KTM and that was also denied. This is a known faulty head in the motor that left me stranded on the side of a major highway. I received back at time of pickup a bag of taken out parts along with cams ,clutch plates in a bag. I asked KTM North America in writing of my denial of my "goodwill Scheme " that they were providing for this motor but was told "sorry" we cannot give you that. -No prior warning -Noise was present at time of pulling off to shoulder of highway -Breather tube was melted from heat from intake cam -No asked answers were given at time (what was valve clearance,where would the dust come from)- There is actually a bulletin informing KTM techs to seal up the motor in 5 places when they service the motorcycle, mine was not sealed, no answers on that either.

The contact owns a 2019 KTM 790 Adventure Motorcycle. The contact stated that several attempts were needed to start the vehicle. While driving at low speeds and applying the throttle, the vehicle stalled. The vehicle was taken to the local dealer five times where it was diagnosed that a new fuel pump, new fuel hose, clamps, fuel line, fuel connector, fuel injectors and smog kit and power-washed tank were needed. Additionally, there was build-up in the throttle body. The vehicle was repaired however, the failure recurred. The manufacturer was notified but, no further assistance was provided. The approximate failure mileage was 2,382.

OIL LEAK AT COUNTER SHAFT SEAL, REPAIRED BY KTM SAFETY RECALL ON REAR BRAKES DASH GOES' BLANK WHILE RIDING, STEERING DAMPENER FAILED WATER PUMP LEAKED THE CLUTCH FAILED ( SLIPPING ) KTM DECLINED TO REPAIR THIS, I TOOK IT UPON MYSELF AND FOUND A BROKEN CLUTCH PLATE. THE FRONT BRAKES EXPERIENCED A PULSATING SENSATION WHILE BRAKING, THIS GRADUALLY GOT WORSE OVER TIME, KTM REPLACE THE FRONT WHEEL AND ONE BRAKE ROTOR THE FRONT BRAKES EXPERIENCED INCONSISTENT FREE PLAY IN THE LEVER, THIS CAUSED THE FRONT BRAKE REACTION TIMING TO BE DIFFERENT EVERY TIME, KTM DECLINED TO REPAIR THIS, WE HAD THE DEALER BLEAD THE BRAKES AT OUR EXPENSE, THIS SEEMED TO HELP THE REAR BRAKES WHERE NOT FULLY RELEASING CAUSING DRAG AND THE BRAKES TO GET HOT, THIS ALSO DAMAGED THE RIVETS THAT HOLD THE ROTOR TOGETHER AND CAUSED THEM TO WEAR ON THE CALIPER MOUNT, KTM DECLINED TO REPAIR THIS BUT DID SUPPLY NEW BRAKE CALIPER MOUNT AND ROTOR, BUT NOT LABOR.