2024 Kia Telluride

On August 3, 2026, while operating my 2024 Kia Telluride, I experienced a catastrophic and total failure of the service braking system. Without warning, the brake pedal went straight to the floorboard with zero hydraulic pressure or stopping power, resulting in a crash into trees. ​The vehicle was towed to Gerber Collision for accident repairs. While the exterior body damage was repaired, the body shop is not equipped for internal hydraulic or component failure analysis. Furthermore, Kia America has been notified of this critical safety defect but is refusing to cover the diagnostic/inspection fees to investigate the underlying root cause under warranty, attempting to pass the cost onto the consumer. ​This is a severe, life-threatening safety defect involving a total loss of brakes on a nearly new vehicle. I request that NHTSA log this complaint and investigate potential systemic hydraulic or master cylinder defects in the 2024 Kia Telluride platform.

I was operating a 2024 Kia Telluride and was fully stopped in traffic when my vehicle was rear-ended by another vehicle. Immediately after the impact, my vehicle experienced apparent unintended forward propulsion/movement despite my braking attempts. Following the collision, the vehicle continued moving/driving forward for approximately 20 seconds and did not respond normally to brake input. The behavior created a loss-of-control situation and significantly increased the risk of secondary collisions, injury to vehicle occupants, nearby motorists, and pedestrians. I was unable to immediately stop the vehicle despite attempting to do so. The exact failed component has not yet been definitively identified; however, the incident appears potentially related to malfunction or unintended operation of one or more of the following systems: * drivetrain/transmission engagement, * electronic throttle control, * braking system, * powertrain control module, * or Advanced Driver Assistance Systems (ADAS). The vehicle should be inspected for: * Event Data Recorder (EDR) data, * diagnostic trouble codes, * throttle/brake command activity, * drivetrain engagement data, * and post-collision electronic system behavior. The vehicle is available for inspection upon request. At this time, the issue has not yet been reproduced intentionally. The vehicle has not yet been fully evaluated or confirmed by a Kia dealer or independent repair facility for the specific unintended movement condition. The vehicle is expected to undergo inspection and diagnostic review as soon as the Progressive adjuster issues the acceptance/approval letter. The vehicle will then be observed by insurance representatives, and collision repair personnel, as part of the accident and claim process. Prior to the collision and unintended movement event, there were no known warning lamps, dashboard alerts, or noticeable drivability symptoms indicating

brakes weren’t working when trying to stop. Loud noise, braking pedals vibrated, when pushing down to attempt to break the brakes got soft, the steering wheel started to shake. Emergency parking lights and ASB lights on the dashboard came on. The vehicle was towed to the dealership and was unable to find the problem. They did a brake fluid exchange. Video of my driveway was provided to the dealership from this incident. Gear corporation was also contacted letting them know of the safety concerns I had. Third row and front passenger seatbelts not buckling.

What component or system failed or malfunctioned, and is it available for inspection upon request? I put the car in park, then turned off the vehicle, and removed my seatbelt. The car then began rolling back on its own. When I hit the break, it did not work to stop or slow the vehicle. Instead, the break hit the floor, and was "floppy". The car then crashed. The vehicle appears to have experienced a "roll-away event" despite being in Park and off. (a term I learned from the prior 2024 Telluride recall, my VIN was not included). • The brake pedal went to the floor and did not stop or slow the vehicle as expected, and felt “floppy” with no normal resistance. • The electronic parking brake / brake actuator did not appear to engage (no sound, no holding force). How was your safety or the safety of others put at risk? I had removed my seatbelt, so I sustained whiplash and other bodily harm from crashing into our house. Had I stepped out of the car, i could have been pulled underneath it. It also crashed/crushed into our grill which could have caused an explosion. And most importantly, it could have been fatal to my daughters (22 months and 4yr) who usually stand (95% of the time or more) where the car crashed, waiting for me to get out of the car. My dogs also roam the drive way and it could have runover them as well. Has the problem been reproduced or confirmed by a dealer or independent service center? I have notified KIA customer support and am waiting their response for further steps. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO, not yet. (see above) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The brakes have malfunctioned a few times during reversing or driving. The auto stop has engaged itself when there was no danger of hitting anything, and has once stopped in the middle of an intersection, on its own.

I am writing to bring to your attention several safety issues with my vehicle that have not been addressed despite my previous attempts to have them resolved. The first issue concerns the brake system on my vehicle, specifically the brake failure that I have been experiencing. The brakes on my vehicle are not functioning properly, and as a result, I have had multiple instances of brake failure which have put not only my safety but the safety of others at risk. Despite bringing this issue to the attention of your team, the necessary repairs have not been carried out, and the problem persists. This is extremely concerning as the continued malfunction of the brakes poses a significant threat to the safety of both myself and other road users. I urge you to take immediate action to rectify this issue and ensure that the brakes on my vehicle are functioning correctly. Furthermore, I would also like to highlight another safety issue with the seatbelt system in my vehicle. There have been instances where the seatbelt, the third row seat and passenger seat, fails to latch properly sometimes. I have personally experienced difficulties with the latching mechanism and have had to pay for the third-row seatbelt to be fixed as well. Given the critical role that seatbelts play in ensuring the safety of passengers in a vehicle, it is imperative that this issue is addressed promptly to prevent any potential accidents or injuries. I request that the seatbelt system in my vehicle be thoroughly inspected and repaired to ensure that it is functioning correctly and reliably. I trust that you will take the necessary steps to address these safety concerns promptly and effectively. Failure to do so not only compromises my safety but also places the lives of others at risk. I appreciate your prompt attention to these

The Brakes on this car had a failure. As the car was approaching a stop, the pedal went to the floor without any notable slowing of the vehicle. Fortunately, there was not a car immediately in front my Telluride or approaching from the side, so there was no impact. The car was then towed to the Robert Brogden Olathe, Kia and inspected. They reported that the ABS light was on and that their was air in the brake line. Using a manual bleeding procedure, the air was removed, but they have not found how their air got into the line during the last mile. Obviously, Root Cause for the air getting into the sealed system must be identified for this car to be considered safe to drive. We took delivery of this vehicle on [XXX] with fewer than 50 miles on the odometer and it was inspected and tested for 100% of all systems fully operational. During the first 700+ miles, the brakes worked perfectly. Kia Service ticket it [XXX]. Kia Customer Service Case Number [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls

VEHICLE has 650 miles now. It was leased from Kia. I noticed the brakes fading when at a long stop light or stop sign. Vehicle would start to roll/creep forward and brake pedal would drop slightly. The longer the stop light the more this would happen. When this happened as I was parking I left the vehicle and called the Kia help number and had the vehicle transported to Kia dealership. This was 10JAN2024. The dealership notified me that the could find no problem. I picked the vehicle up and drove home. The same problem occurred and I had the vehicle transported to the dealership. They replaced the brake master cylinder and ABS module. They notified me it was repaired. When I check the brakes the pedal still slowly went down. I refused to take the vehicle and left it at the dealership. The vehicle had been at the dealership for over 30 days before they notified me it was repaired.