2024 Kia Telluride

I leased this vehicle brand new in 2023 within a month my screen with my speedometer went black and I had called the dealership and they told me to unhook the neutral on my battery to reset the computer, it did work. And then anytime it rained got cold snowed or the roads were wet All my accident on avoided systems would say there's a problem and they would be disabled. I text the sales manager several times so between that and me having to unhook the neutral in the battery to reset my speedometer I was getting a little upset I took it to the dealership and they said there's no trouble codes and I said exactly because I unhooked the neutral which clears the trouble codes they had it for over a week and put 300 mi on it and told me they couldn't find anything wrong and because there was no trouble codes Kia would not do anything about it. I had it down there again for a recall told the service manager and he said just think of it this way it's like having your truck back where you didn't have all those when it goes out and laughed. I had emailed Kia corporate several times and they said I needed to take it to the dealer and the dealer said there's nothing they could do because there's no error codes but even this morning January 20th 2026 on my way to work no snow rain or anything and everything shut down again. The dealer sells manager has many text messages with the images of my dashboard and the warning lights. It just amazes me how the dealer in State college blames Kia and Kia tells me to have the dealer look at it because I've only had it there once which is absolutely not true I had it there a few times discussing it but because one was a recall and the other was an oil change they're not counting that

While driving on [XXX] the check engine light came on and engine started shaking and making abnormal noise. I was afraid to keep driving so requested a tow to Bramlett Kia in Decatur, AL. I told the service dept the issue as well as the issue listed below that I've been experiencing, and they told me it would be 3 weeks before they could even assess it as they are extremely backed up. I'm hoping the dealer service dept. can reproduce the issue once they assess it. It has not been inspected by anyone else. I looked up my VIN # to make sure I had not missed a recall but there is no recall on my VIN #. Another issue I'm having is while using the Lane Keeping Assistance the vehicle responds with the Forward Collision Warning and brakes automatically when there is nothing in front of the vehicle. If this were to happen when a vehicle was behind me this would put all of our safety at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My entire instrument cluster/dashboard display is blank. I cannot see my speed, how fast I am going, collision warnings, if my lights are on, etc. I have called the dealership, and they indicated there is no active recall. They said they cannot diagnose and fix the issue for a month. This is a major safety issue, since I have no indication of my speed or gas or anything else. It is all controlled by the dash that is blank.

The drivers screen has gone black and the odometer, speedometer, gas guage won't work. The odometer has been stuck at 5570 according to the app since the event even though I was able to drive to and from work that same day. The blind spot warnings are not working and either is the navigation. The light for the shift is also not working. The car is only 5 months old.