2024 Kia Telluride

Component Malfunction & Availability The component that failed is the center infotainment and entertainment touchscreen display system on a 2024 Kia Telluride. The center screen goes completely black, remains unresponsive to touch or power controls, and fails to initialize upon starting the vehicle. It does not respond to soft pinhole hardware resets. This is a recurring failure; the original factory entertainment screen suffered a total blackout defect and was replaced under manufacturer warranty, but the replacement OEM unit suffered an identical total failure just seven months later. The vehicle and the defective infotainment assembly are fully available for inspection upon request. Safety Risks Imposed Safety is actively compromised because the total failure of the entertainment screen completely disables the backup camera and the 360-degree surround-view safety monitors. When reversing, the driver is left with a dead screen, creating an immediate blind-spot hazard and significantly increasing the risk of a pedestrian backup collision or property impact. Furthermore, the blackout prevents the driver from adjusting critical cabin climate controls, defrosters, and hands-free Bluetooth communication systems, causing severe driver distraction while trying to operate the vehicle. Reproduction & Diagnosis The problem has been reproduced and confirmed by an authorized Kia dealership service center. The initial failure was verified by dealer technicians, resulting in a full warranty replacement. The current identical failure has been documented as a reoccurring, unresolvable defect with the OEM hardware. Inspection Status The system has been inspected and diagnosed exclusively by the authorized Kia dealership service center technicians during the first warranty replacement. No further inspections have been performed by Kia corporate investigators, law enforcement, or insurance representatives. Warning Signs & Symptoms There were no warning lamps, error messages, flicker

Jan 2026 I was driving into my workplace that is an inclined driveway. Released pressure from gas pedal and telluride began accelerating despite release of gas pedal. I ended up going through the building and lots of damage to both vehicle and building. After it was repaired there were two more instances this happened once while in a parking lot and at a slow speed. Vehicle has been at dealership since March and is in an active case due to kia saying they found nothing wrong with it although it is unsafe to drive

I was operating a 2024 Kia Telluride and was fully stopped in traffic when my vehicle was rear-ended by another vehicle. Immediately after the impact, my vehicle experienced apparent unintended forward propulsion/movement despite my braking attempts. Following the collision, the vehicle continued moving/driving forward for approximately 20 seconds and did not respond normally to brake input. The behavior created a loss-of-control situation and significantly increased the risk of secondary collisions, injury to vehicle occupants, nearby motorists, and pedestrians. I was unable to immediately stop the vehicle despite attempting to do so. The exact failed component has not yet been definitively identified; however, the incident appears potentially related to malfunction or unintended operation of one or more of the following systems: * drivetrain/transmission engagement, * electronic throttle control, * braking system, * powertrain control module, * or Advanced Driver Assistance Systems (ADAS). The vehicle should be inspected for: * Event Data Recorder (EDR) data, * diagnostic trouble codes, * throttle/brake command activity, * drivetrain engagement data, * and post-collision electronic system behavior. The vehicle is available for inspection upon request. At this time, the issue has not yet been reproduced intentionally. The vehicle has not yet been fully evaluated or confirmed by a Kia dealer or independent repair facility for the specific unintended movement condition. The vehicle is expected to undergo inspection and diagnostic review as soon as the Progressive adjuster issues the acceptance/approval letter. The vehicle will then be observed by insurance representatives, and collision repair personnel, as part of the accident and claim process. Prior to the collision and unintended movement event, there were no known warning lamps, dashboard alerts, or noticeable drivability symptoms indicating

I leased this vehicle brand new in 2023 within a month my screen with my speedometer went black and I had called the dealership and they told me to unhook the neutral on my battery to reset the computer, it did work. And then anytime it rained got cold snowed or the roads were wet All my accident on avoided systems would say there's a problem and they would be disabled. I text the sales manager several times so between that and me having to unhook the neutral in the battery to reset my speedometer I was getting a little upset I took it to the dealership and they said there's no trouble codes and I said exactly because I unhooked the neutral which clears the trouble codes they had it for over a week and put 300 mi on it and told me they couldn't find anything wrong and because there was no trouble codes Kia would not do anything about it. I had it down there again for a recall told the service manager and he said just think of it this way it's like having your truck back where you didn't have all those when it goes out and laughed. I had emailed Kia corporate several times and they said I needed to take it to the dealer and the dealer said there's nothing they could do because there's no error codes but even this morning January 20th 2026 on my way to work no snow rain or anything and everything shut down again. The dealer sells manager has many text messages with the images of my dashboard and the warning lights. It just amazes me how the dealer in State college blames Kia and Kia tells me to have the dealer look at it because I've only had it there once which is absolutely not true I had it there a few times discussing it but because one was a recall and the other was an oil change they're not counting that

I am submitting this complaint to report multiple unresolved safety-related issues involving my 2024 Kia Telluride that have not been properly addressed by either the authorized dealership or Kia corporate. Issue #1: Front Bumper Sensor / Mounting Bracket Failure The front bumper sensor mounting bracket failed and detached without any impact, collision, or customer-caused damage. I did not strike anything, and there is no evidence of accident-related damage. This appears to be a manufacturing defect. This component is part of the vehicle’s front driver-assistance and safety sensor system. Because the bracket is damaged, I am concerned the sensor may be misaligned, inoperative, or providing inaccurate data, which presents a potential safety risk while driving. Issue #2: Unrepaired Safety Recall – Door Belt Molding I brought the vehicle to an authorized Kia dealership (Fred Beans Kia of Langhorne) to have recall work completed, including a recall involving the door belt molding. After the service visit, I received conflicting information indicating that I may need to bring the vehicle back in for the same recall, and to date I have not received confirmation that this recall repair was completed. This recall involves door belt molding trim that can delaminate and detach from the vehicle, creating a road hazard and increasing the risk of a crash to myself and other motorists. I am concerned that I may currently be operating a vehicle with an open and unresolved safety recall. Despite multiple attempts to obtain clarification and direction from both the dealership and Kia corporate customer care, I have received no clear confirmation of recall completion, no resolution of the sensor bracket failure, and no assurance that my vehicle is safe to operate. These unresolved issues raise serious concerns regarding: •The integrity and functionality of safety-related sensor systems •Proper execution and documentation of safety recall repairs •Manufacturer and dealer respons

This car has a feature that will automatically detect the speed limit and sets the cruise control to an amount relative to it. If speed limit detected is 45, for example, it can automatically set the cruise setting to a configurable amount, say +5mph, and when detected, sets the limit to 50mph. Generally that works fine. However, near us is hwy 190 and is marked with road signs as a junction. Often times when we approach that junction the car "thinks" the speed limit has changed to 90mph and causes the cruise control setting to say, 95mph, causing immediate unexpected acceleration! This has now happened many times for me, at various intersections approaching hwy 190, in various directions.

Summary: Emergency collision warning system activated unexpectedly at highway speed, causing sudden braking and loss of vehicle control. Details: While traveling approximately 65 mph on [XXX] , the emergency collision warning system in my Kia activated suddenly and without cause. There were no vehicles in front, beside, or near me at the time. The system automatically engaged the brakes, causing the rear of my vehicle to jackknife. The vehicle did not slow gradually—it braked abruptly, creating a serious risk of rear-end collision. Afterward, the car would not shift back into drive, leaving me stranded in a dangerous location in the middle of the highway. This is the third time I have contacted Kia regarding the same malfunction with the emergency collision warning system. The issue remains unresolved and continues to pose a severe safety hazard to myself and other motorists. Date of most recent incident: [XXX] Vehicle information: 2024 KIA telluride Vin: Est.mileage: 37,000 Location: [XXX] Summary of concern: This malfunction causes the vehicle to brake unexpectedly and lose drivability, with no valid reason for system activation. This could easily result in a rear-end crash or multi-vehicle collision. I am requesting that NHTSA investigate whether other Kia owners have experienced similar incidents and whether this issue warrants a safety recall or software fix. This is my third experience with this warning system malfunctioning I have reached out to Kia previously before. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On several occasions in city traffic the vehicle notified the drive to "check surround area for safety." This warning is normally associated with a potential for impending collision. In at least one case, the vehicle was stationary at stoplight. In one case, the vehicle was moving slowly (< 10 mph) and was either starting or stopping at a stoplight. The vehicle automatically braked with the same warning as above for no apparent danger visible to the driver. Additionally, while driving at highway speed, the vehicle's adaptive cruise control (ACC) was unable to identify that it was approaching vehicle until it was < 2 car lengths from that vehicle. The automated systems had no trouble identifying vehicles in adjacent lanes (as evidenced by the electronic display). The ACC appeared better able to identify cars in front if they changed into the vehicle's lane from an adjacent lane. In other words, the ACC could more easily track an identified vehicle changing lanes into this vehicle's lane from an adjacent lane rather than identifying a vehicle in the same lane that this vehicle was approaching.

We were departing [XXX]in Barnstable, Mass on [XXX]. As he entered the main road from the parking lot, my husband thought the driver on his left on the main road had a stop sign so he pulled out onto the street. The other driver did not have a stop sign and my husband hit him. We were going under 10mph so the air bags did not deploy. The “forward collision warning” did not activate nor did the “emergency braking system” function yet the plastic front end of our car was totally smashed and the side of the other car had just a large scratch and a flat tire. We had the car shipped back to Denver where we live and Emich Kia declared it a “total” because they said the frame might be bent. I have contacted Kia Corporation and their CEO repeatedly to point out that their car malfunctioned and did not stop when it was supposed to stop. They do not care and did state that the car had only sustained damage to “crushable material”. Since the damage was to crushable material and the air bags did not deploy, it is obvious that it was a slow speed crash and the emergency braking system and the warning system should have functioned. This 2024 Kia was our second 2024. The first new one we purchased stuttered violently and the check engine light illuminated each time we drove down from the Colorado mountains. Once again, Kia took no responsibility for this issue for over a year so our local dealer finally bought back that lemon and sold us the one that malfunctioned in the crash. Two faulty Kia Tellurides in one year points to serious problems with this car and the Kia corporation because they will not acknowledge problems nor attempt to solve them in a timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)