2024 Kia Telluride

The manufactured seat belt and alarm system failed. My seat belt alarm for the 3rd row rear seat fires intermittently while driving when the seat is empty (no one or no items are in the seat) since I purchased the vehicle. I had this issue evaluated at a Kia Dealership, but they ran diagnostics and "no codes" came up so they did not fix anything. The issue persists. Recently, I had my rear passenger side window broken by a thief and they entered my vehicle when it was locked. The manufacturers alarm did not fire at all.

2 Electrical Related Issues: 1. The car's ON/OFF button will not engage with key fob inside the vehicle. Can only start the car with remote start (this first occurred on 2/3/25; Peak Kia Service was called on 2/4/2025 and service scheduled for 2/12/2025) 2. Car battery died unexpectedly and within 3 months of ownership (2/11/2025) - Put my own safety at risk as I was in a dark parking lot and my car, while it would unlock, would not turn on - Car battery dying unexpectedly puts my and my children's safety at risk particularly when confronted with cold temperatures and the inability to use the vehicle unexpectedly AAA was called on 2/11/25 and they found the battery had an unusual drain registering 340/800. The car was jumped and left running for 30 minutes. Peak Kia was made aware of the issue with the non-start issue on 2/4/2025, they gave me verbal confirmation they have had no known issues with this, specific to the Kia Telluride. No warning signs prior to either issue.

When I parked my vehicle I had a little less than half a tank of gas. I started my vehicle again 2 hours later and a low fuel warning appeared. I immediately looked at the instrument panel confused and the fuel gauge had no illumination as if the tank was completely empty and miles to empty showed 121. I turned off the vehicle, waited a minute and turned it back on. Again, the low fuel warning appeared, no illumination on the fuel gauge and this time the miles to empty was a dash line. I parked the vehicle nervous to drive it anywhere in this condition. I checked it again in a couple of hours with the same result. I put 1 liter of gas in the tank and the errors disappeared and the fuel gauge now shows half tank and 140 miles to empty. There is definitely something wrong somewhere.

Kia has failed to remedy this in a timely manner. From the day I called to schedule when I received recall, appt was 3 weeks out. Kia then cancelled the appt and when I asked why they said they needed VIN to order part which I provided and they rescheduled the appt. I showed up for appt and they said they needed to look at car for which part (which they were to order a week prior when I provided vin and recall info). Stated it would be a week and they’d have the part and it fixed. Now are saying they have no clue when they can get us in and are not telling us if they have the part or not. This is our only vehicle and cannot drive it as it states it can catch on fire parked or while driving. I have two small children, one with medical needs. We need our vehicle and when I explained this to Kia Diehl in hermitage the manager laughed in my face. Every time I call it’s a different story. Kia is refusing to fix in a timely manner or provided rentals. I am making my car payment on a brand new 2024 vehicle that I cannot drive without reimbursement or able to receive service for a vehicle that can catch on fire. We have contacted the Kia Diehl parts 3x with no returned call on an update on when the part will be in. We were told today even if they had the part they have no upcoming appts open to fix it.

My entire instrument cluster/dashboard display is blank. I cannot see my speed, how fast I am going, collision warnings, if my lights are on, etc. I have called the dealership, and they indicated there is no active recall. They said they cannot diagnose and fix the issue for a month. This is a major safety issue, since I have no indication of my speed or gas or anything else. It is all controlled by the dash that is blank.