On our new 2023 Kia Telluride with less than 1500 miles, the windshield cracked from the bottom drivers side across the windshield to the passenger side. The glass is measurably thinner than any other windshield I've ever seen before. Our safety was put at risk because we didn't know if the windshield was going to cave in on …
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On our new 2023 Kia Telluride with less than 1500 miles, the windshield cracked from the bottom drivers side across the windshield to the passenger side. The glass is measurably thinner than any other windshield I've ever seen before. Our safety was put at risk because we didn't know if the windshield was going to cave in on us or not - you could see how thin the glass is. We were not able to get in contact with our dealership. They did not return calls. We reported to Kia. Kia has had windshield recalls for this same exact problem for the 2020 model year of Telluride. We feel we are experiencing the same issues with cracking windshields - and very thin glass. Kia told us we had to replace the windshield with OEM glass ($800 more) or our warranty would be void. We had to replace it with Safelite Glass - and OEM - for a total of $1335 - on a brand new car.
NHTSA ODI #11531182
Mileage unknown · Jul 4, 2023
Visibility/wiper
While driving approximately 15 MPH, the windshield cracked. Nothing hit the windshield, it just split.
NHTSA ODI #11530355
Mileage unknown · Jun 28, 2023
Visibility/wiper
Windshield cracked without any impact or signs of impact to window. Crack continues to get longer without any movement.
NHTSA ODI #11529332
Mileage unknown · Jun 13, 2023
Visibility/wiper
Since owning the car December 27, 2022 the windshield has cracked with even the smallest pebble. In other vehicles it has only chipped the window, without resulting in a crack. The crack will keep going until it goes across the windshield. I have already had 2 windshield claims as of April 19, 2023 and am waiting to file my 3…
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Since owning the car December 27, 2022 the windshield has cracked with even the smallest pebble. In other vehicles it has only chipped the window, without resulting in a crack. The crack will keep going until it goes across the windshield. I have already had 2 windshield claims as of April 19, 2023 and am waiting to file my 3rd as my insurance company said if I have too many claims they will drop my glass coverage. Each windshield is around $2500 to replace. I am concerned with the integrity of the windshield should I not get it replaced again and how easy it is to crack. Although it has not happened to me, many owners are reporting that the sunroof glass implodes without anything hitting it. This causes concern over the overall integrity of all glass on the vehicle.
NHTSA ODI #11526796
Mileage unknown · May 1, 2023
Visibility/wiper
UNKNOWN-crack in windshield began and spread with out cause. Crack began,noticed within first 1000 miles.
NHTSA ODI #11519896
Mileage unknown · May 1, 2023
Visibility/wiper
My windshield failed. I have 2401 miles on the car and out of nowhere it had a huge crack the next day when I went to take my kids to school. It puts us at risk of shattering at any moment. It gets bigger as the days past. Yes I have reported it. It has been happening to a lot of 23 Telluride owners. No warning light or anything…
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My windshield failed. I have 2401 miles on the car and out of nowhere it had a huge crack the next day when I went to take my kids to school. It puts us at risk of shattering at any moment. It gets bigger as the days past. Yes I have reported it. It has been happening to a lot of 23 Telluride owners. No warning light or anything came on.
NHTSA ODI #11519863
Mileage unknown · Apr 13, 2023
Unknown Or OtherVisibility/wiper
My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely
NHTSA ODI #11516892
Mileage unknown · Mar 9, 2023
Visibility/wiper
Driving down the road and I heard a crack/pop and noticed a dime sized chip in the windshield on the passenger side. No other vehicles nearby to attribute to a rock or something similar.
NHTSA ODI #11511038
Mileage unknown · Mar 8, 2023
Visibility/wiper
Windshield failed on the way home from the dealership after small impact. Passenger side window developed cracks at 486 odometer miles. The windshield chip spread beyond repair during the 6-week warranty claim process in which the claim was denied on 3/8/2023. The side window never took an impact. As shown in the photo's th…
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Windshield failed on the way home from the dealership after small impact. Passenger side window developed cracks at 486 odometer miles. The windshield chip spread beyond repair during the 6-week warranty claim process in which the claim was denied on 3/8/2023. The side window never took an impact. As shown in the photo's the crack is covered by the sideview mirror and just behind the window molding. Claim was denied as Kia claims it took an impact based on the photos.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
Consequence & remedy
Consequence: A detached trim piece can become a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the belt molding trim assemblies as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC347.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Consequence & remedy
Consequence: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Kia America, Inc. (Kia) is recalling certain 2023 Telluride vehicles. Due to a manufacturing error, the wire harnesses for the second row seat side air bags may become damaged, causing them not to deploy in the event of a crash.
Consequence & remedy
Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect and replace, or secure the air bag wire harnesses, as necessary, free of charge. Owner notification letters were mailed February 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC262.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2023 Kia Telluride Problems, Complaints & Recalls | Skip That Year
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