2023 Kia Telluride

The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the driver's rear door belt molding trim detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the parts were on back order. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

I am writing to file a complaint regarding my 2023 Kia Telluride (VIN: [insert VIN here]) which has two active safety recalls: 1.SC303 / NHTSA 24V214 – Intermediate shaft/driveshaft may not be fully engaged, causing the vehicle to potentially roll away while in Park. The remedy is available but has not yet been scheduled for my vehicle. 2.SC347 / NHTSA 25V494 – Door belt molding trim may delaminate and detach. Remedy parts are not yet available, and there is currently no fix. Due to these recalls: •No dealerships will accept or buy my vehicle for trade-in or resale. •I am unable to sell the car, which has become a severe financial burden. •I am current on my loan but cannot continue payments indefinitely under these circumstances. I have contacted Kia Consumer Affairs (1-800-333-4542) but have not received a satisfactory resolution. I am requesting the Florida Attorney General’s office to intervene or assist in facilitating: •A buyback or payoff assistance from Kia, or •Other appropriate relief due to the vehicle being unsellable because of open safety recalls with no available remedy. I have attached documentation of the recalls and correspondence with Kia for reference. Please let me know if additional information is needed.

Contact states large metal vehicle door trim came off while driving, unknown if accident was caused or other damage to surrounding vehicles. Further states, noticed when large rubber-like molding under door trim was flapping and thunking against door. Contact says water now intrudes into vehicle cabin and suspects constant water inside door affecting door electrical systems. Dealer notified by contact and no remedy provided for this "known issue". Contact is concerned about other trim pieces coming off and penetrating other vehicles at speed with "sharp and pointed edges", as well as electrical fire from water intrusion corrosion. Contact demands further investigation and action by vehicle safety regulators.

The body trim is starting to fall off. I have at least 2 trims that are barely hanging on. this has been a problem on my vehicle since December 2024. A recall was issued August 2025 but no remedy is available and still not available even after letters have been sent out to owners. I am afraid to drive my vehicle and it seems like Kia doesn't care. I don't understand why they can't fix this problem

10 months after purchasing brand new vehicle from dealership, the windshield developed large crack for no apparent reason--no debris or collision. Need to replace due to inability to see out and possibility of further cracking/breaking. A class action lawsuit against this company is taking place for this very issue, yet no recall exists. I am forced to pay $500 out of pocket (deductible) in order to get this remedied. Dealership informed me that warranty does not cover this.