Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 4 of 26 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports0 injury reports
What owners actually said
26 reports
Mileage unknown · Mar 14, 2026
Lane DepartureSteeringCrash
I am reporting a potential safety issue involving the lane assist system on our Kia Sportage. On Monday morning, my wife was driving on a straight road and began turning left onto a side street. During the turn, the vehicle’s lane assist system suddenly applied a strong steering correction. The steering wheel jerked unexpectedl…
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I am reporting a potential safety issue involving the lane assist system on our Kia Sportage. On Monday morning, my wife was driving on a straight road and began turning left onto a side street. During the turn, the vehicle’s lane assist system suddenly applied a strong steering correction. The steering wheel jerked unexpectedly and momentarily resisted the driver’s attempt to correct the steering. This sudden steering intervention caused the vehicle to veer toward a guardrail, resulting in a collision. The driver did not intentionally steer toward the guardrail and attempted to correct the vehicle, but the steering wheel resisted input at the moment the lane assist system intervened. A dashcam in the vehicle recorded the incident, and the responding police officer reviewed the footage at the scene and concluded that the steering wheel jerked toward the guardrail. The police report notes that the accident appeared to involve a possible vehicle malfunction. After the incident, we discovered that this vehicle is included in NHTSA Campaign 26V046000, which states that a software error may cause the instrument panel display to fail to show critical safety information such as warning lights. If a malfunction warning occurred but was not displayed, the driver would not have been aware of a problem with the system. The lane assist feature in this vehicle also automatically reactivates each time the vehicle is started, meaning the driver cannot permanently disable it. Because the steering intervention occurred unexpectedly during a normal turn and resulted in a collision, we are reporting this incident so it can be reviewed as a potential safety defect involving the lane assist or related vehicle systems.
NHTSA ODI #11724285
Mileage unknown · Feb 20, 2026
Unknown Or Other
I am reporting a potential safety defect involving the panoramic sunroof of my 2026 Kia Sportage, purchased new in August 2025. On February 19, 2026, at approximately 4:45 PM, while driving around 65 mph, the panoramic sunroof suddenly shattered without warning. The failure was preceded by a loud, explosive sound, after which t…
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I am reporting a potential safety defect involving the panoramic sunroof of my 2026 Kia Sportage, purchased new in August 2025. On February 19, 2026, at approximately 4:45 PM, while driving around 65 mph, the panoramic sunroof suddenly shattered without warning. The failure was preceded by a loud, explosive sound, after which the tempered glass fractured and collapsed inward into the passenger compartment above the driver’s seat. There was no observable external impact. I did not see any debris or object strike the vehicle, and the glass had no prior damage. Weather conditions were mild (approximately 75°F), and the vehicle was operating under normal highway conditions. Glass fragments fell into the cabin, including onto the driver’s seat and interior surfaces. The sudden noise and glass intrusion created a safety hazard, including risk of injury and driver distraction while traveling at highway speed. The vehicle was taken to a Kia dealership the same day. I was later informed by the dealership in San Angelo, Texas, that the damage would not be covered under warranty and that I would be responsible for the repair. Given the lack of observable impact and the inward failure of the glass, I am submitting this report for evaluation as a potential safety-related defect. The incident raises concerns due to the sudden failure at highway speed, inward breakage into the occupant compartment, and occurrence in a vehicle less than one year old. I can provide photos or documentation upon request. Submitted by: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11719464
Mileage unknown · Dec 31, 2025
Fuel/propulsion System
Shortly after purchase (9/20/25), I noticed that each trip showed much lower gas mileage than would be expected/reported via the vehicle sticker. Initially, these post-drive reports showed mileage around 17 mpg (city-equivalent). We noticed this quickly-- after the first few trips made. I calculated the mpg in early October &…
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Shortly after purchase (9/20/25), I noticed that each trip showed much lower gas mileage than would be expected/reported via the vehicle sticker. Initially, these post-drive reports showed mileage around 17 mpg (city-equivalent). We noticed this quickly-- after the first few trips made. I calculated the mpg in early October & my calculations showed 16.7 mpg. Over the next few weeks, similar mpg was calculated/showing. I reported this finding to Kia St. Charles (point of purchase) early-to-mid October & was told to keep calculating mpg. I called again, indicating the problem continued &that we had a two occasions where we were unable to fill the car with gas-- a technician stated that the low MPG could be related to the long vehicle break-in period. We decided to take the car into the Naperville Kia dealership on 11/25 as this issue persisted. After nearly a week, we were ultimately told that without a check-engine warning, there wasn't much they could do to pinpoint or investigate. A check engine light then came on around 12/10 & we took the car back to Naperville Kia on 12/16 asking to look at the check-engine warning & continued gas mileage issues. We were told there was damage to the underside of the vehicle with the Evap Cannister split open & the under-shield smashed in. The technician, in the inspection video stated this would directly impact fuel economy. We were further told this was the result of damage to the vehicle caused by us, though we had not driven over anything, nor was there any other damage to underside, lower front of vehicle, etc. When I asked why gas mileage was impacted since the purchase in September & how this 'new' issue oddly happened to impact gas mileage, they had no answer. We were told this was outside of warranty & we'd be responsible for repairs. My concern is simple: there is a history of issues with the Evap cannister with Kias. And, the gas mileage issues was reported almost immediately. I feel the issue existed
NHTSA ODI #11708073
Mileage unknown · Dec 18, 2025
Lane DepartureUnknown Or OtherVisibility/wiper
I turned on my vehicle and began driving in Philadelphia. I noticed the dashboard where the speedometer was supposed to be was dark. The Apple car play on the right side of the dashboard was on but no other components were visible. Such as turning signal, lane keep assist, speedometer, etc. I was on the highway and this was extr…
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I turned on my vehicle and began driving in Philadelphia. I noticed the dashboard where the speedometer was supposed to be was dark. The Apple car play on the right side of the dashboard was on but no other components were visible. Such as turning signal, lane keep assist, speedometer, etc. I was on the highway and this was extremely scary. This vehicle has less then 200 miles. I’ve taken it to Kia and they are looking into it. But this is a big concern. I have videos of this but it won’t let me add them to this file.
NHTSA ODI #11705986
330 miles · Nov 12, 2025
Electrical System
The contact owns a 2026 Kia Sportage. The contact stated that the instrument panel intermittently flashed on and off while driving at various speeds. In addition, the contact stated that while at a complete stop, the speedometer indicated erroneous speeds. The vehicle had been taken to the dealer on several occasions; however, t…
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The contact owns a 2026 Kia Sportage. The contact stated that the instrument panel intermittently flashed on and off while driving at various speeds. In addition, the contact stated that while at a complete stop, the speedometer indicated erroneous speeds. The vehicle had been taken to the dealer on several occasions; however, the dealer failed to duplicate or diagnose the cause of the failure. The contact also stated that while driving at 25 MPH, the vehicle jerked while depressing the accelerator pedal. The contact continued driving, and the headlights turned off with an unknown message flashing on the instrument panel. The contact had taken several pictures and installed a camera in the vehicle to document the failures. The manufacturer was notified of the failure but offered no assistance. The contact was eventually provided a case number. The vehicle was not repaired. The failure mileage was approximately 330.
NHTSA ODI #11698951
Mileage unknown · Jul 29, 2025
Unknown Or Other
The new car I just bought started to vibrate on the highway when the speed exceeded 50. The interior panel on the left side of the driver's seat and the interior panel on the right side of the center console began to vibrate. The vibrating sensation became very intense at a speed of 60. During continuous high-speed driving, I co…
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The new car I just bought started to vibrate on the highway when the speed exceeded 50. The interior panel on the left side of the driver's seat and the interior panel on the right side of the center console began to vibrate. The vibrating sensation became very intense at a speed of 60. During continuous high-speed driving, I couldn't feel the speed of the accelerator because my foot was numb due to the vibrating I took it to the Island Kia store for repair, but they told me it couldn't be fixed and it was a normal situation.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗