2026 Kia Sportage

My car had begun to accelerate when pressing the brake pedal. The first time it happened the car kinda stuttered as it fought itself, but the car stopped. That was also the only time it stuttered and corrected itself. The next few times it happened, the car was not as easy to control but was able to stop safely. I took the car in to the dealer to have it checked, but the problem could not be replicated. I even told the dealer the date and time of one of the events and they weren't able to do anything with that information. Just hours after I picked up the car from the dealer, it happened again. Only my daughter was driving and the car just took off as she was braking. She wasn't able to stop it, and the fail-safes that are supposed to avoid accidents and force the car to stop never kicked in. We rear-ended someone not going very fast since she was far away from them when she began to brake. But since the car started accelerating, it was enough force to have both airbags deploy and wreck the car. Kia Corporate requested that we send the ACU to them, but when no one was available who could do that, they said their hands were tied and wished me well. The insurance company offered to have them send someone qualified to pick it up, but they just washed their hands of the entire case. My case # with Kia is 26150176. Had this been the only car affected, I would be less concerned... but my husband's 2025 Sportage SX-Prestige has also been having the same issue and also has an open case with Kia Corporate. He's just had better luck in stopping the car once it takes off. And the dealer looked over it and tried replicating the issue in his car too with no luck. His case # with Kia is 26150395. The strange thing though is that this issue started happening to both cars very suddenly. I had had my car for 9 months before it was totaled, and it only started happening to both cars less than a month before the accident.

When attempting to disengage the cruise control, I must apply sufficient force as to actually apply the brakes. My expectation is that a simple tap on the brake pedal would release the cruise control and begin a coasting mode. This is not the case; the SUV continues at the same forward speed until I press the brake pedal the second time a little harder.

5/14/2026 Turned car on and put in reverse, E brake turned on, placed vehicle in park turned off E brake and put the car in reverse. Let brake up and car began to coast back, when I attempted to slow vehicle with brake the brake went all the way to the floor and brakes were not working. Car rolled into the road it a one way, I put the car in drive and it coasted down the road. Brakes continued to go to the floor without stopping or slowing the vehicle. I threw the car in park turned it off and back on and the brakes were restored. I made a service appointment with [XXX] at vandevere for 1:20pm on 5/15/2026. 5/15/2026 Took car to vandever Kia service center to get looked at. The service advisor was Olivia. The issue was unable to be recreated by the service technician. Was instructed to return car for service if issue was to arise again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought the car with 9 miles on it, and when I tried to use the windshield washer, it didn't work! I took it to the dealer, and they refused to fix it! They said the car was infested with mice and that it was my problem!!! The car is made with defective materials! All hoses and foam in the car are made from soy beans!! That is rat and mouse food!!!

I was stopped in the left hand turn lane, then accelerated to cross 2 lanes of traffic. I then let off the accelerator, and applied the brakes to stop, and the brakes did not function. I then rear ended a vehicle in front of me due to the intermittent loss of brakes. It may have also been the propulsion system kept going. Either way the vehicle maintained the same speed of about 15mph until I collided with the vehicle in front of me which stopped me. The brakes worked fine again after the collision. There also was no Forward Collision Avoidance system that was triggered in any way. This vehicle is a Rental Car.