Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 51 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports4 injury reports
What owners actually said
51 reports
Mileage unknown · Jul 16, 2025
Forward Collision AvoidanceUnknown Or OtherInjury
While driving my 2025 Kia Sportage on the highway with my [XXX] son in the back seat, we experienced a sudden and dangerous malfunction that prompted this report. I was operating the vehicle as intended driving at a safe speed in normal highway conditions when an unexpected alarm sounded and the vehicles automated braking syste…
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While driving my 2025 Kia Sportage on the highway with my [XXX] son in the back seat, we experienced a sudden and dangerous malfunction that prompted this report. I was operating the vehicle as intended driving at a safe speed in normal highway conditions when an unexpected alarm sounded and the vehicles automated braking system suddenly and forcefully activated without warning. This caused the car to come to a complete and abrupt stop in the middle of active highway traffic, despite there being no obstacle or reason to brake. The product involved is the 2025 Kia Sportage, specifically its driver assistance and braking systems. I was the driver, and my son was a passenger. We were using the vehicle for normal, everyday travel. As a direct result of the incident, both my son and I sustained injuries. We experienced significant whiplash from the abrupt stop. My son also suffered a twisted spine, and I sustained a torn ligament in my ankle. Beyond the physical injuries, the emotional trauma has been substantial. The fear and anxiety that followed especially for my son have had lasting effects. He remains anxious in vehicles, and Ive struggled with panic and stress when driving or even thinking about being on the road again. This incident was not only physically harmful, but deeply traumatic, and it has severely impacted our sense of safety and trust in a vehicle that was supposed to protect us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11673910
Mileage unknown · Jul 14, 2025
Steering
The steering shaft de-coupled from the steering wheel, leading to a complete loss of steering. After stop, engine was turned off and steering wheel lowered. At that point the steering wheel fell in my lap, completely decoupling from the steering collum.
vehicle dash reset and cruise control was set. when dash came back up car surged nearly causing a wreck Reported to dealership and they could not replicate so not sure what to do as they can never replicate the issues and won't do anything to help
NHTSA ODI #11670590
Mileage unknown · Jul 1, 2025
Electrical SystemPower Train
Started vehicle and was driving, ISG (auto start stop) light went amber and transmission refused to shift to allow uphill travel. Had to pull over and turn engine off and on again for the transmission to start working. Have had to dealer, however yet again they cannot replicate in their test drive so they can't do anything abou…
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Started vehicle and was driving, ISG (auto start stop) light went amber and transmission refused to shift to allow uphill travel. Had to pull over and turn engine off and on again for the transmission to start working. Have had to dealer, however yet again they cannot replicate in their test drive so they can't do anything about it.
NHTSA ODI #11670589
Mileage unknown · Jul 1, 2025
Electrical SystemEngineUnknown Or Other
was driving at 40mph and vehicle turned off engine. Auto start stop was beeping and flashing. steering and braking was hindered (was manual) for a few seconds until the auto start stop turned the engine on again. Had car to dealer with other issues (dash resets) and they couldn't duplicate the issue and stated there was nothing…
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was driving at 40mph and vehicle turned off engine. Auto start stop was beeping and flashing. steering and braking was hindered (was manual) for a few seconds until the auto start stop turned the engine on again. Had car to dealer with other issues (dash resets) and they couldn't duplicate the issue and stated there was nothing they could do
NHTSA ODI #11670587
Mileage unknown · Jul 1, 2025
Electrical SystemUnknown Or Other
Dash resets and you loose instruments for a few seconds. When they come back they are inaccurate. This has happened many times and have had the car to the dealer twice who cannot replicate the issue. Warning lamps did illuminate for a second then goes away. vehicle has had less than 300 miles on it when this first started
NHTSA ODI #11670586
Mileage unknown · Jun 17, 2025
Unknown Or OtherVisibility
The panoramic sunroof exploded. We were driving down the hwy. Going roughly 55mph when there was a loud bang and glass started falling down on us. Glass fell down onto our heads and our child. The sunroof Glass was pushed up and outward so nothing had hit the car to make the Glass cave in. Two small peices had fallen from the su…
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The panoramic sunroof exploded. We were driving down the hwy. Going roughly 55mph when there was a loud bang and glass started falling down on us. Glass fell down onto our heads and our child. The sunroof Glass was pushed up and outward so nothing had hit the car to make the Glass cave in. Two small peices had fallen from the sunroof mechanism one containing a rubber gasket and one lacking one.
NHTSA ODI #11667481
17,000 miles · May 16, 2025
Structure
The contact owns a 2025 Kia Sportage. The contact stated that while the vehicle was parked and occupied, while inspecting inside the vehicle, the contact saw a rodent on top of the air cabin filter, and there were pieces missing from the air cabin filter due to rodent damage. A dealer was contacted. The contact was informed by t…
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The contact owns a 2025 Kia Sportage. The contact stated that while the vehicle was parked and occupied, while inspecting inside the vehicle, the contact saw a rodent on top of the air cabin filter, and there were pieces missing from the air cabin filter due to rodent damage. A dealer was contacted. The contact was informed by the dealer that there was a hole between the engine compartment and the passenger’s compartment. The vehicle was taken to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.
NHTSA ODI #11661434
Mileage unknown · Apr 21, 2025
Unknown Or Other
My sunroof exploded on my vehicle. I had no idea that this is something that can happen but saw that there was a class action lawsuit about this back in 2011. My sunroof had a giant hole in the middle out of nowhere.
NHTSA ODI #11655800
Mileage unknown · Apr 4, 2025
Forward Collision AvoidanceLane DepartureSteering
car is 119 miles. I was driving and steering wheel stopped working out of nowhere.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Additional source detail variants (2)
Trailer Hitches
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Electrical System: Instrument Cluster/panel
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗