2025 Kia Sportage

Dear Sir or Madam, My tracking# is 11692602. Kia America apologized to me on 10/14/2025 and said if the government regulatory agency reaches out to them (Kia America), they will be sure to comply with your request. Thank you very much for your efficient handling. I'm writing to you today because the vehicle suddenly sounded an alarm while I was driving today, it seemed like there was a problem with the door (I made a short video of it). I'm so worried and wondered if Kia can get my car repaired soon? Thank you again! Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dear Sir or Madam, My car was hit by another car when I tried to switch to the next lane. I did give a turning signal and observed before switching. However, a car sped past and hit my car. If the detection system had sounded an alarm at that time, I wouldn't have changed lanes at that moment. Unfortunately the Lane Assist and Blind Spot Detection System was not functioning correctly and failed to provide a warning. This malfunction didn't occur only once, it happened again after this accident(no consequences though).I gave feedback to Kia and I believe my detection system is not working consistently. I requested an inspection on my car. Kia refused to repair the damaged areas for inspection purposes, instead, they pushed OTA updates into my car, and they pushed twice within two weeks without informing me. I asked Kia if the existing issue still could be detected as they pushed the OTA updates. They didn't answer despite me asked twice. Feeling quite helpless, I searched and noted another person's Kia had the same issue: detection system not working consistently. I realized that I will be unable to prove that this vehicle had pre-existing issues due to the OTA updates. I'm worried that Kia might use this as an excuse to refuse to repair the damaged areas. I understand I cannot totally rely on the detection system, but this feature can enhance safety if it works well, at least I would pause and not act if it provides warning properly. Thank you.

As I am driving, does not matter speed or weather, the instrument cluster screen will do a "System Check" as if the vehicle is being started. The screen will go blank for about 5 seconds and then will reappear. If the vehicle is in cruise control, that will disengage and the vehicle will slow down and I have to catch it and keep speed up. This does not happen every day and has happened at different intervals of 6 days between incidents and up to 15 days. Occurred on: June 9, 2025; June 17, 2025; (vehicle in shop to be looked at June 23rd through August 5th); August 9, 2025, August 14, 2025; September 6, 2025, September 18, 2025; and October 2, 2025.

The contact owns a 2025 Kia Sportage. The contact stated that while driving at approximately 60 MPH, the transmission unexpectedly shifted gears, causing a slight jerk before accelerating. The instrument panel frequently displayed codes advising the driver to "Turn Off the Engine." While driving approximately 45-50 MPH, the vehicle suddenly stalled. The instrument panel displayed a message advising the contact to "Check Your Surroundings". When the contact attempted to depress the accelerator, the vehicle failed to respond. Upon releasing the accelerator pedal, the vehicle coasted, and the failure reoccurred several times. The contact safely coasted to the side of the road, restarted the vehicle, and the failure was temporarily resolved. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the issue and opened a case. The failure mileage was approximately 3,500.

This is an issue of nonconformity according the Florida Lemon Law: "Florida's Lemon Law protects consumers who buy or lease new or demonstrator vehicles with persistent, significant defects, known as nonconformities, within the first 24 months of ownership." My March 2025 leased Kia Sportage was sitting for about an hour. I turned it on and the all the dash warning lights stayed on, hot air blew (no AC), and I couldn't shift out of Park. I tried turning it off/on twice, with a few minutes in between attempts, and on the second attempt only the Check Engine light stayed on, cold AC blew, and I could shift. I drove 3.5 miles home. About an hour went by, I started it again and the Check Engine Light was still on. I drove it 2.5 miles to the dealership, turned it off, and minutes later they started it to move it but the Check Engine light had gone off. They said another car almost the same mileage (4040miles) had the same issue and because the light wasn't on, the scan showed nothing. They told me to return if it happens again and not to shut it off because the Kia Dealer could not duplicate or reproduce the concern at that time. My vehicle is available for inspection and diagnosis, but the dealer said a computer scan wouldn't show anything. Something is definitely not okay and I do not feel safe. Although this incident was while traveling 20-40mph, I travel at high speeds on the highway during the week for work, and am very concerned for my safety.

While driving at random times, no specific speed limit, the screen behind the wheel which shows speed and tachometer, will go into a system check mode. This is similar to when you start up the vehicle. The screen will come back after 5 to 10 seconds but during that time no information is displayed. If you have the vehicle in cruise control, it will disconnect cruise control, and you must catch it, so it does not decelerate to much while in traffic. When it comes back up it may reengage the cruise and it may not. This is a safety issue while driving for both no screen as well as disconnection of cruise control as you can not tell your speed and it slows vehicle down with no brake indication for those behind you which could result in a crash. Vehicle went to dealership and they could not recreate, but were told to replace the cluster which they did, but the issue is still happening on the vehicle. I have a case open with the automobile manufacturer to have the vehicle purchased back as they are not sure what the issue is.

The top molding on both the right and left side of the vehicle have blown off. Kia repairs one side by gluing it back into place but we are still waiting for the other side to be repaired. This is the same issue the Kia sportage ,2023-2024, reported and was filed for recall. I believe this is an ongoing issue with the 2025 model Kia sportage and should be added to the recall list.

I drove from work to home, which is less than 5 miles. I used my wireless charger for the first time since we bought it 4 days ago. When I got home, I turned the engine off and picked my phone from the wireless charger pad. The phone was extremely hot and so was the charger pad. It was scary that i thought it could start fire. I searched for this same problem online for kia sportage owners (kia forum) and found out that many of them have the same problem. I emailed the dealership and the response was “…i have seen many articles that a year or older phone do get warm/hot which is why the newest one have built in cooling systems”. I don’t think the phone is the problem. When I touched the charging pad, it was so hot.

Paint issue This vehicle has less than 4,000 miles on it and the paint (Glacial White) is peeling. I took it to the dealer (I'm waiting for a final determination from them) and their thoughts are that it looks like someone chipped the paint and tried to fix it. They described it as looking like they'd used "white out". After researching other paint problems with KIA vehicles, I have discovered other owners have had the same issue with their white KIA and their pictures look the same as mine...the plan white undercoat is what appears like white out.

The fail that the Kia sportage 2025 had is that every time when accelerating the car would bounce back in a violent way. Safety was at risk on busy roads since car was not able to accelerate and instead bounced back making it more dangerous for the car behind. No problem has been confirmed. The car has not been inspected yet. The car seemed as normal without check engine lights or any manual transmission gear activated. Car was on drive and there was no alert or fail shown on screens