Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 69 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports3 injury reports
What owners actually said
69 reports
Mileage unknown · Jul 3, 2024
Steering
24 hours after purchase, the steering wheel had high vibration and was worrisome to drive. Returned to dealer and was originally told I break too hard- before they kept the vehicle for 8 days. They claim the rotor was replaced. Everything I am experiencing for my first car is sounding unreasonable. Why would a new model off the …
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24 hours after purchase, the steering wheel had high vibration and was worrisome to drive. Returned to dealer and was originally told I break too hard- before they kept the vehicle for 8 days. They claim the rotor was replaced. Everything I am experiencing for my first car is sounding unreasonable. Why would a new model off the dealer lot have a rotor issue and why can my dad replace his breaks in 3 hours but a dealer takes 8 days. I’m not sure what is wrong with my vehicle but wanted to report it in case something happens.
NHTSA ODI #11598571
Mileage unknown · May 31, 2024
Engine
I was stopped at a red light in middle lane with traffic all around when the car just stopped running. After a few tries it started again.
NHTSA ODI #11591820
Mileage unknown · May 13, 2024
Steering
While driving the car on road, I suddenly started getting all types of warning regarding different safety system and power steering wheel. The steering wheel was stuck/frooze while I was at 40-50 mph and couldn't turn it at all. With lots of difficulty was able to pull the car and get it towed. This put us as serious risk of dan…
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While driving the car on road, I suddenly started getting all types of warning regarding different safety system and power steering wheel. The steering wheel was stuck/frooze while I was at 40-50 mph and couldn't turn it at all. With lots of difficulty was able to pull the car and get it towed. This put us as serious risk of danger as if this was on freeway would have been dangerous to not have functioning steering wheel. Before this similar issue had occurred but while in a parking lot so was not serious but happening while on road is extremely dangerous. After the repair said it was fixed, the problem was experienced a 3rd time while driving again but since car was slow was able to pull it on side. There seems to be a serious defect in car but car manufacturer is not able to repair it and putting lives in danger
NHTSA ODI #11588359
Mileage unknown · Apr 25, 2024
Electrical System
Infotainment panel on this vehicle flickered on and off. In certain occurrences the whole infotainment cluster would go out while driving and would not come back on. Kia dealer was told from their tech line which is through Kia corporate that it could be faulty electrical wiring or this coaxial cable. Kia dealer specifically sta…
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Infotainment panel on this vehicle flickered on and off. In certain occurrences the whole infotainment cluster would go out while driving and would not come back on. Kia dealer was told from their tech line which is through Kia corporate that it could be faulty electrical wiring or this coaxial cable. Kia dealer specifically stated that they had no idea that this coaxial line was there and had to fix the connection by welding it again. After this so far the infotainment system seems to be working properly. Now we are dealing with a battery discharge warning problem that Kia dealer can’t seem to figure out after they fixed the infotainment system. Before this the battery discharge warning never came up.
NHTSA ODI #11585226
Mileage unknown · Apr 12, 2024
Visibility/wiper
On 4/42024 I was driving home and there was a mix of rain and snow. My riverside windshield wiper went out of sync and slammed into the passenger side damaging the blade, it then went over the edge and was stuck on the windshield frame overhanging the side view mirror. It made it very difficult to drive. When driving behind any…
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On 4/42024 I was driving home and there was a mix of rain and snow. My riverside windshield wiper went out of sync and slammed into the passenger side damaging the blade, it then went over the edge and was stuck on the windshield frame overhanging the side view mirror. It made it very difficult to drive. When driving behind any other vehicle ot creates a scenario where you can't see how far or close you are to another vehicle. When I got to the dealership to have it looked at, they tried to blame it on a buildup of the wet snow that happened overnight. I cleared off my car completely before going to work. The fix was they had to tighten the linkage. While I was there, I overheard them complain in the service department that they had a lot of wiper related incidents that day.
NHTSA ODI #11582695
22,500 miles · Apr 4, 2024
Air BagsCrash
The contact owned a 2024 Kia Sportage. The contact stated that while driving at 77 MPH, the vehicle was involved in a front-impact crash with a large-sized deer. The air bags did not deploy. The contact stated that two minor children were seated in the rear seat. The vehicle was towed to a local tow yard. No injuries were s…
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The contact owned a 2024 Kia Sportage. The contact stated that while driving at 77 MPH, the vehicle was involved in a front-impact crash with a large-sized deer. The air bags did not deploy. The contact stated that two minor children were seated in the rear seat. The vehicle was towed to a local tow yard. No injuries were sustained. No medical attention was administered. A police report was filed. The vehicle was condemned as a total loss by the insurance company. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 22,500.
NHTSA ODI #11581139
Mileage unknown · Feb 19, 2024
Visibility/wiper
Not really sure what happened, but last week the temperature suddenly dropped below freezing and there was ice built up on the windshield. We started the car and turned on the windshield defrost at high and we began to drive the car after the windshield was clear of ice and about 10 minutes later we noticed a crack develop on th…
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Not really sure what happened, but last week the temperature suddenly dropped below freezing and there was ice built up on the windshield. We started the car and turned on the windshield defrost at high and we began to drive the car after the windshield was clear of ice and about 10 minutes later we noticed a crack develop on the windshield going from where the hot air from the defrost was hitting the windshield. and through out the day we noticed the crack grow exactly along the line where the defrost air would hit it. The crack is connected to a 2 mm round spot where a rock chip hit the windshield a few weeks ago but the crack seems to have started because of the temperature difference that was caused by the windshield defrost.
NHTSA ODI #11572706
Mileage unknown · Nov 30, 2023
StructureVisibility
The sunroof exploded all of the sudden. I was driving on the I-675 highway toward Wright-Patt Air Force Base and the sunroof exploded, barely maintained vehicle control. The shattered glass hit my head and my child legs. Some glass sand enter my eye. I manage to pulled over and check my car interior for any strange/outside objec…
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The sunroof exploded all of the sudden. I was driving on the I-675 highway toward Wright-Patt Air Force Base and the sunroof exploded, barely maintained vehicle control. The shattered glass hit my head and my child legs. Some glass sand enter my eye. I manage to pulled over and check my car interior for any strange/outside object but there was no external object, nothing. Called the police, they also inspect the vehicle and found nothing. I’m very concerned about this, could cost our lives. Drop the car at the dealership and they said that definitively was a manufacturing defect.
NHTSA ODI #11557569
Mileage unknown · Oct 23, 2023
Unknown Or OtherVisibility
On October 22, 2023, we made a restroom stop at an ARCO in Moapa, NV. I was in the car while my wife used the facilities. It was a clear day with the temperature in the mid 70s. As I backed out of our parking space I heard a loud pop. I checked to see if I had run over something or had a flat. I saw nothing. I got back onto the …
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On October 22, 2023, we made a restroom stop at an ARCO in Moapa, NV. I was in the car while my wife used the facilities. It was a clear day with the temperature in the mid 70s. As I backed out of our parking space I heard a loud pop. I checked to see if I had run over something or had a flat. I saw nothing. I got back onto the interstate and about 2 miles later I heard a loud pop and in my rear view mirror saw debris flying from our car. I pulled off the road and again checked my tires. I then checked the roof and saw that part of the sunroof glass was gone. This was a new car only 23 days old, with only about 550 miles on it. It had never been on rough roads. We had never opened the sunroof. We understand that this is an ongoing problem with sunroofs that use tempered glass. Please add ours to your investigation and fix the problem. It is at the Kia dealer now. They said they would check with KIA.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Additional source detail variants (2)
Trailer Hitches
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Electrical System: Instrument Cluster/panel
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist can increase the risk of a crash.
Remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC319.
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Consequence & remedy
Consequence: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗