2024 Kia Sportage

The contact owns a 2024 Kia Sportage. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The contact stated that there was no evidence of an impact on the sunroof glass. The dealer was made aware of the failure. The contact was advised to take the vehicle to a Collision Center for assistance. The vehicle was taken to the Collision Center, and the contact was informed that the failure was a known failure with similar vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was advised to contact the NHTSA Hotline and the manufacturer to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,525.

The sunroof exploded all of the sudden. I was driving on the I-675 highway toward Wright-Patt Air Force Base and the sunroof exploded, barely maintained vehicle control. The shattered glass hit my head and my child legs. Some glass sand enter my eye. I manage to pulled over and check my car interior for any strange/outside object but there was no external object, nothing. Called the police, they also inspect the vehicle and found nothing. I’m very concerned about this, could cost our lives. Drop the car at the dealership and they said that definitively was a manufacturing defect.

On October 22, 2023, we made a restroom stop at an ARCO in Moapa, NV. I was in the car while my wife used the facilities. It was a clear day with the temperature in the mid 70s. As I backed out of our parking space I heard a loud pop. I checked to see if I had run over something or had a flat. I saw nothing. I got back onto the interstate and about 2 miles later I heard a loud pop and in my rear view mirror saw debris flying from our car. I pulled off the road and again checked my tires. I then checked the roof and saw that part of the sunroof glass was gone. This was a new car only 23 days old, with only about 550 miles on it. It had never been on rough roads. We had never opened the sunroof. We understand that this is an ongoing problem with sunroofs that use tempered glass. Please add ours to your investigation and fix the problem. It is at the Kia dealer now. They said they would check with KIA.