The panoramic sunroof glass spontaneously shattered upon entry in to the vehicle and closing the driver door. If the privacy cover closed, my daughter would have been showered with glass. I have tried reaching out to a Kia Dealer directly but have not received a response. I did notify my insurance so there would be a record and …
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The panoramic sunroof glass spontaneously shattered upon entry in to the vehicle and closing the driver door. If the privacy cover closed, my daughter would have been showered with glass. I have tried reaching out to a Kia Dealer directly but have not received a response. I did notify my insurance so there would be a record and I am waiting for an adjuster to come out to look at the vehicle and document it. No warnings.
NHTSA ODI #11682154
Mileage unknown · Aug 4, 2025
Unknown Or Other
Horn stopped working
NHTSA ODI #11678380
Mileage unknown · Jun 18, 2025
Unknown Or Other
Rear liftgate window imploded.
NHTSA ODI #11667602
Mileage unknown · Jun 16, 2025
Unknown Or Other
i BOUGHT THE VEHICLE IN FEBRUARY 2025 AND THE WINDSHEILD CRACKED (ROCK HIT IT) WITHIN 3 MONTHS OF PURCHASE. IT IMMEDIATELY SPREAD TO BE IN MY VIEW OF THE ROAD WHICH WAS A SAFETY CONCERN FOR ME AND OTHERS, AND TOO BIG TO HAVE REPAIRED. I TOOK IT TO THE DEALERS BODY SHOP AND HAD REPLACED. AFTER REPLACED, I DROVE IT APPROX. 5O…
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i BOUGHT THE VEHICLE IN FEBRUARY 2025 AND THE WINDSHEILD CRACKED (ROCK HIT IT) WITHIN 3 MONTHS OF PURCHASE. IT IMMEDIATELY SPREAD TO BE IN MY VIEW OF THE ROAD WHICH WAS A SAFETY CONCERN FOR ME AND OTHERS, AND TOO BIG TO HAVE REPAIRED. I TOOK IT TO THE DEALERS BODY SHOP AND HAD REPLACED. AFTER REPLACED, I DROVE IT APPROX. 5O MILES AND SAME THING HAPPENED. I HAVE READ OF LAWSUITS AROUND DEFECTIVE WINDSHEILD ON THIS MODEL. I TOOK IT BACK TO LANDERS KIA IN LITTLE FOR THEM TO INSPECT IT AND IT IS STILL CRACKED AS I DO NOT HAVE ANOTHER $500.00 TO HAVE REPLACED AGAIN. I HAVE PICTURE OF SECOND CRACK IF YOU NEED IT?
NHTSA ODI #11667306
Mileage unknown · Apr 3, 2025
Electrical SystemUnknown Or Other
The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.
NHTSA ODI #11652592
Mileage unknown · Mar 5, 2025
Unknown Or Other
I have had no accident. In my opinion the 2024 Kia Sportage has a dangerous fire safety problem. This car has no way to open the back tailgate from inside. No release inside the car or on the key. I an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release t…
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I have had no accident. In my opinion the 2024 Kia Sportage has a dangerous fire safety problem. This car has no way to open the back tailgate from inside. No release inside the car or on the key. I an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release the back door to escape. If the car should catch on fire you would have to breakout the windows and then you will still have to take the door off to get to the people if driver can not hand you the key .There was an auto opener on the 2023 but not this model ..unless you purchase it special, which no one told me this when I purchased this car or I would not have purchased it .I even called back 3 months later trying to find out how to open my door and first was told by a dealer it was on my key as I tried to find it and called the dealership two additional times and asked at the dealership 2 more when I went for maintenance. made a 3rd trip and finally spoke to someone at the dealership who just now told me there is no key or inside access to the trunk. The dealers did not know and had me searching to use the key and the drivers door section. I think there should be a recall and they should have to put this on the car for it is a great safety hazard if you or your child is trapped inside a wrecked car. They should at least tell you this before purchasing and I would not have bought and paid cash for this car. NOW they want me to pay for this ? It is a fire SAFETY HAZARD. They need to make this right! Cars have had a way to get into the rear on key and from inside for 20 years now Please consider this before people dies in a accident due to this. I did call the company and they seem unconcerned. They need to get this feature on my car without charging me for it.If this was a standard feature on the 2023 then it should be on the newer cars ..It is all about money and not our safety.Why would you take a feature this important off a vehicle?
NHTSA ODI #11646549
Mileage unknown · Sep 20, 2024
Unknown Or Other
Panoramic sunroof shattered while driving - there were no rocks or falling objects
NHTSA ODI #11615611
Mileage unknown · Sep 14, 2024
Unknown Or Other
I was driving on the 99tollway about 70mph and I heard what I can only describe as an explosion sound and when I looked in my rearview mirror I saw glass flying from my car. My panoramic sunroof exploded, leaving a large hole in the middle of the sunroof. There were no car around me thankfully and nothing struck my car prior t…
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I was driving on the 99tollway about 70mph and I heard what I can only describe as an explosion sound and when I looked in my rearview mirror I saw glass flying from my car. My panoramic sunroof exploded, leaving a large hole in the middle of the sunroof. There were no car around me thankfully and nothing struck my car prior to the explosion sound. No sensors went off in my car and my car did not alert me that there were any issues with the roofing system.
NHTSA ODI #11614560
Mileage unknown · Sep 9, 2024
StructureUnknown Or Other
While driving down highway, roof molding came loose and started to bang against the roof by flopping.
NHTSA ODI #11613557
Mileage unknown · Oct 23, 2023
Unknown Or OtherVisibility
On October 22, 2023, we made a restroom stop at an ARCO in Moapa, NV. I was in the car while my wife used the facilities. It was a clear day with the temperature in the mid 70s. As I backed out of our parking space I heard a loud pop. I checked to see if I had run over something or had a flat. I saw nothing. I got back onto the …
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On October 22, 2023, we made a restroom stop at an ARCO in Moapa, NV. I was in the car while my wife used the facilities. It was a clear day with the temperature in the mid 70s. As I backed out of our parking space I heard a loud pop. I checked to see if I had run over something or had a flat. I saw nothing. I got back onto the interstate and about 2 miles later I heard a loud pop and in my rear view mirror saw debris flying from our car. I pulled off the road and again checked my tires. I then checked the roof and saw that part of the sunroof glass was gone. This was a new car only 23 days old, with only about 550 miles on it. It had never been on rough roads. We had never opened the sunroof. We understand that this is an ongoing problem with sunroofs that use tempered glass. Please add ours to your investigation and fix the problem. It is at the Kia dealer now. They said they would check with KIA.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Additional source detail variants (2)
Trailer Hitches
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Electrical System: Instrument Cluster/panel
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist can increase the risk of a crash.
Remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC319.
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Consequence & remedy
Consequence: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗