2023 Kia Sportage

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle speed control failed to accelerate above 50 MPH. Pushing down on the accelerator would continue to increase RPMs, but instead the car would coast. How was your safety or the safety of others put at risk? This malfunction made it impossible to reach highway speeds, which meant I was traveling 20-25 MPH slower than the rest of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem persisted for the entire driving session; however, after turning off the car and turning it back on, the problem has not reproduced. A passenger recorded a video of the issue occurring, and the dealer reviewed the video and confirmed that it is definitely a safety hazard, but since the issue was not reproducible, they stated they could not take any action based on Kia's service policies. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by a Kia dealer, but not by any other parties. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Before this problem occurred, the engine Auto-Stop icon appeared amber - which means engine Auto-Stop vehicle conditions were not met so the engine wouldn't automatically shut off at stoplights. This is the only time I've observed this icon appear amber instead of white.

The vehicle was towed to KIA in Mobile AL Engine approximately 25K miles engine had to be replaced manufacturing problem. They did everything to not have to do repairs They said they would but now after I paid they will not pay for my rental promptly they keep making excuses and giving an unreason time frame I will never again buy KIA and I don't think I will ever see that money

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go there.

I parked my car. It reversed slowly and hit a wall made of metal net. I started my car, drove a little forward, and parked it again. The car is now parked as normal. I took my car to the dealer and informed them about a brake problem. They verified that it was a brake booster problem. The repair process took 21 days. I am currently attempting to claim the accident, but the Kia company is providing various reasons for potential denial.

The contact owns a 2023 Kia Sportage. The contact stated while driving 45 MPH, the vehicle independently accelerated and then decelerated. The contact also stated that the back over prevention camera was inoperable and displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that she had previously experienced the failure with the vehicle before and the dealer was unable to duplicate the failure; however, the dealer replaced the aftermarket floor mat with the original Kia Sportage floor mat. The manufacturer was made aware of the failure. The failure mileage was approximately 12,800.