NHTSA owner reports · September 18, 2026 snapshot.
Forward Collision Avoidance complaints
24 reportsClear category filterMileage unknown · Aug 17, 2024
Forward Collision AvoidanceLane Departure
At startup or during driving, all safety features will go into warning mode and disable, including lane following assist, forward collision avoidance, electrical parking brake malfunction, electronic stability control malfunction, automatic braking, and downhill brake indicator. All warning lights illuminate on dash until car i…
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At startup or during driving, all safety features will go into warning mode and disable, including lane following assist, forward collision avoidance, electrical parking brake malfunction, electronic stability control malfunction, automatic braking, and downhill brake indicator. All warning lights illuminate on dash until car is stopped and turned off. And even then they may come on again upon restart. This has happened intermittently since I purchased the vehicle and Kia says they don't know the source nor can fix it. Most recently, the car engine stopped while stopped at a traffic light when the warning lights started to cycle on.
NHTSA ODI #11609102
Mileage unknown · Jan 2, 2024
Forward Collision AvoidanceFuel/propulsion SystemVehicle Speed Control
Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana
NHTSA ODI #11563052
Mileage unknown · Sep 25, 2023
Forward Collision AvoidanceService BrakesCrashInjury
My Kia Sportage suddenly unintentionally accelerated hitting the building in front of me. As I was parking my vehicle at Dunkin Donuts, pressing on the car brake, the car did the opposite of braking and accelerated and hit the building. My vehicle didn't stop until it hit the building. Witness was there and police was called.
NHTSA ODI #11546480
Mileage unknown · Sep 13, 2023
Electrical SystemForward Collision Avoidance
While driving my Kia Sportage 2023 w/ just 9000 miles brand new car the entire display screen went black. The car continued at the same speed, but I was unable to see any navigation such us my speed, signaling, etc. I was unable to pull over due to my location in the highway. It was terrifying. Within 10 seconds the screen came …
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While driving my Kia Sportage 2023 w/ just 9000 miles brand new car the entire display screen went black. The car continued at the same speed, but I was unable to see any navigation such us my speed, signaling, etc. I was unable to pull over due to my location in the highway. It was terrifying. Within 10 seconds the screen came back to normal. As of right now KIA is refusing to examine the issue in my car until I provide them with evidence of the problem. Therefore, I need to continue to drive it until I can record it in a video (while driving) and present it to them. My car as of right now is not recalled. Please help address this issue with these models and the lack of responsibility Kia is taking by risking drivers to get on accidents due to this issue. Thank you 1
NHTSA ODI #11544314
Mileage unknown · Jul 14, 2023
Forward Collision AvoidanceInjury
I was driving a highway distance of 374 Miles mostly two lanes hwy. While driving I had my collision warning, distance between car indicator and adaptive cruise control in use. It did not happen all the time however when it did it was a violent stop. While driving 75 mph. The car recognized there was another vehicle in the oth…
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I was driving a highway distance of 374 Miles mostly two lanes hwy. While driving I had my collision warning, distance between car indicator and adaptive cruise control in use. It did not happen all the time however when it did it was a violent stop. While driving 75 mph. The car recognized there was another vehicle in the other lane. It would give the warning sign and even if I tap the break it would slam on brake so hard that my passenger burn herself with coffee and the rest of us went towards the wind shield. Thank goodness for seat belts. There were 3 people in the car including myself.This happen 1 with AdA cruise control. I disengaged that feature but left the other features on. It happen two more times while returning home with just collision warning and . I am driving about 75 mph. Car doesn't recognized all the cars passing, then all of a sudden the collision warning comes is activated with a fast beep. As if it just saw the car and before I am able to tap the break it slams on break. I have taken it to the dealership and they could not duplicate it. Instead they turn off the feature. I told them it was on the highway , over 75mph, with other traffic. They indicated it was me and not the machine. If it was someone following me while this happened. At the rate of speed I was going and abruptly stopping. I would have died. Or been seriously injured. My car is not fixed. I DO NOT feel safe.
NHTSA ODI #11532259
13 miles · Jul 11, 2023
Forward Collision AvoidanceSteering
The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 5 MPH, the Forward Collision Avoidance warning light illuminated. The contact stated that while driving, the Forward Collision Avoidance Safety System Disabled message was displayed. The contact stated that several other unknown warning lig…
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The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 5 MPH, the Forward Collision Avoidance warning light illuminated. The contact stated that while driving, the Forward Collision Avoidance Safety System Disabled message was displayed. The contact stated that several other unknown warning lights were illuminated. The contact stated that the steering wheel was shaking and there was an abnormal rattling sound coming from the rear of the vehicle. The vehicle was taken to the local dealer where it was diagnosed that the struts and spring were incorrectly installed. The dealer was unable to determine the causes of the other failures. The vehicle was repaired but the failure recurred. The manufacturer was contacted and provided the contact case number. The failure mileage was approximately 13.
NHTSA ODI #11531522
15,500 miles · May 30, 2023
Forward Collision AvoidancePower Train
The contact owns a 2023 Kia Sportage. The contact stated that while driving at various speeds, the automatic emergency brake (AEB) system engaged erroneously with an audible warning chime. The vehicle was taken to the dealer on two separate occasions; however, the mechanic was unable to duplicate the failure. The manufacturer wa…
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The contact owns a 2023 Kia Sportage. The contact stated that while driving at various speeds, the automatic emergency brake (AEB) system engaged erroneously with an audible warning chime. The vehicle was taken to the dealer on two separate occasions; however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and a review was conducted; however, the manufacturer had not provided any assistance. Recently, the contact stated that vehicle had started to wobble while driving 75 MPH, without warning. The vehicle was not repaired. The failure mileage was approximately 15,500. The contact stated that the dealership mechanic was able to replicate the issue and confirm the problem. The contact stated the vehicle slammed on brakes a total of 3 times and currently at the dealer.
NHTSA ODI #11524440
Mileage unknown · May 11, 2023
Electrical SystemForward Collision Avoidance
A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake a…
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A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake assist for Collison is VERY dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has happened too many times and has hurt my chest. I turned it off and it has still done it. Another thing, the lane assistance tries to take the wheel away from you and will jerk the car one way or the other which is scary. Please look into these!!
NHTSA ODI #11521529
Mileage unknown · Apr 16, 2023
Electrical SystemForward Collision Avoidance
Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off…
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Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off while driving also resulting in a possible rear collision in busy traffic. Problem is intermittent and unable to be diagnosed by Kia still awaiting resolution. Primarily happens on longer trips greater than 50 miles. Have been told by other dealers besides my primary dealer that this is a known issue that there is no resolution for by Kia.
NHTSA ODI #11517275
Mileage unknown · Apr 16, 2023
Forward Collision AvoidanceLane Departure
Highway driving assistant will bias vehicle to the right side even when passing on left on multi lane freeway. Creates a close encounter with vehicles in right lane as there is no distance between mirrors and results in side collision with no alert. Lane keep will erratically pull the steering wheel from your hands when lines on…
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Highway driving assistant will bias vehicle to the right side even when passing on left on multi lane freeway. Creates a close encounter with vehicles in right lane as there is no distance between mirrors and results in side collision with no alert. Lane keep will erratically pull the steering wheel from your hands when lines on right or left disappear e.g. ramps on freeways. Can result in a crash or collision and us very easy to notice. No results back from Kia or concerns to fix. Returned car saying no issues.
NHTSA ODI #11517274
Official recalls
6Jan 18, 2024
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Consequence & remedy
Consequence: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Jul 31, 2023
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Consequence & remedy
Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Jun 7, 2023
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Consequence & remedy
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC272.
Apr 26, 2023
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Nov 28, 2022
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The side curtain air bags may have been twisted during installation.
Consequence & remedy
Consequence: A twisted air bag can deploy improperly, increasing the risk of injury.
Remedy: Dealers will inspect and reinstall the side curtain air bags as necessary, free of charge. Owner notification letters were mailed December 28, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC257.
Aug 29, 2022
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The alternator battery positive terminal nut may loosen, which can result in an engine stall or an electrical surge.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash, and an electrical surge increases the risk of a fire.
Remedy: Dealers will inspect and tighten the alternator battery positive terminal nut, as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC248.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗