Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
110–25K
325–50K
450–75K
375–100K
1100–150K
1150K+
23 reports with mileage · 47 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports3 fire reports2 injury reports
What owners actually said
70 reports
40,000 miles · Sep 6, 2023
EngineTrailer Hitches
The contact owns a 2019 Kia Sportage. The contact stated that while driving at an undisclosed speed, she heard an unusual ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed with tow hitch wiring harness deficiency. The contact was informed that the tow hitch wiring harness needed to …
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The contact owns a 2019 Kia Sportage. The contact stated that while driving at an undisclosed speed, she heard an unusual ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed with tow hitch wiring harness deficiency. The contact was informed that the tow hitch wiring harness needed to be replaced. The vehicle was not repaired. The contact had received an interim recall notification in November 2022. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) in July 2023. The contact stated that the vehicle was stolen in April 2023 for a short while. The manufacturer was made aware of the failure but provided no assistance. The manufacturer offered to cover half the cost of the repair. The approximate failure mileage was 40,000.
NHTSA ODI #11542854
Mileage unknown · Aug 12, 2023
Electrical SystemForward Collision AvoidanceVehicle Speed Control
My cruise control works some times and then it doesn't. I was driving 80 mph with my cruise control on and couldn't shut it off. Finally stepping on the brake door work to shut it off. I can't see the mileage driven more than half the time, as well.
NHTSA ODI #11538074
Mileage unknown · Aug 5, 2023
EnginePower TrainSeat BeltsFire
the continued to over heat smoke and has burning smell and seat belt stop tracting and retracting
NHTSA ODI #11536626
Mileage unknown · Jul 20, 2023
Air BagsService BrakesCrashInjury
[XXX], I was driving alone on [XXX] in McAllen, TX. & intersection of [XXX] St. Weather was sunny, hot, and dry. My car was 1st in middle lane, speed about 20 mph. I applied the brakes for a red traffic light. Instantly, the brakes locked and 3 air bags deployed -driver and passenger side + passenger side windows. The windshi…
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[XXX], I was driving alone on [XXX] in McAllen, TX. & intersection of [XXX] St. Weather was sunny, hot, and dry. My car was 1st in middle lane, speed about 20 mph. I applied the brakes for a red traffic light. Instantly, the brakes locked and 3 air bags deployed -driver and passenger side + passenger side windows. The windshield was blocked but it seemed like the car swerved slowly, about 10-15 mph, to the right. My car sideswiped the Chevy Equinox stopped at red light in right lane. The car behind me, Toyota Corolla, hit my rear end. I didn't hear or feel either of these crashes. McAllen PD arrived and called a wrecker and ambulance for me. The airbag peeled back layers of skin on my right forearm which was bleeding profusely. Lone Star EMS #[XXX] ambulance took me to South Texas Health System ER on Ware Rd., arriving at 4:50 p.m. I didn't see the two other cars until I was on the gurney in the ambulance. Police report - wrecker and ambulance were called for driver of Toyota. The ER doctor treated 3 wounds and released me. The Police Report does not cite defective brakes and deployed air bags as cause of wreck. Also, Bert Ogden KIA in Mission where I bought the car denied any responsibility. Manager said, "Not my problem. Call Kia." I filed a complaint with KIA consumer affairs re: defective brakes and air bags, case #[XXX]. Geico declared Total Loss & sent settlement check. Geico claim #: [XXX]. Geico adjuster: Peter Valdivia, COPART Mercedes, in Mercedes, TX. Phone:281-939-2879. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11533483
Mileage unknown · Jul 6, 2023
EnginePower TrainUnknown Or Other
My vehicle keeps stalling and its been having an oil consumption problem for several months. I keep taking it to kia, they keep doing oil consumption tests. I'm afraid to drive my vehicle anymore. I had an oil change done one month 3k miles later she was out of oil.
NHTSA ODI #11530626
Mileage unknown · May 17, 2023
Trailer Hitches
The contact owns a 2019 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th…
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The contact owns a 2019 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11522526
Mileage unknown · Feb 22, 2023
Air BagsWheelsInjury
The tire suddenly exploded and the curtain air bag on the drivers side exploded too for some reason. I have a huge black eye and a concussion.
NHTSA ODI #11508465
Mileage unknown · Nov 8, 2022
Structure
Paint is bubbling, chipping and peeling in mirrors, door handles and rear spoiler
NHTSA ODI #11492723
100,000 miles · Oct 19, 2022
Engine
The contact owns a 2019 Kia Sportage. The contact stated that while her daughter was driving at various speeds, there was a ticking noise heard coming from the engine. The check engine warning light was illuminated. The vehicle was taken to a local dealer who confirmed the VIN was not included in a recall. The vehicle remained a…
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The contact owns a 2019 Kia Sportage. The contact stated that while her daughter was driving at various speeds, there was a ticking noise heard coming from the engine. The check engine warning light was illuminated. The vehicle was taken to a local dealer who confirmed the VIN was not included in a recall. The vehicle remained at the dealer awaiting diagnostic testing and repair. The manufacturer was made aware of the failure; however, no assistance was provided. The approximate failure mileage was 100,000.
NHTSA ODI #11489997
Mileage unknown · Aug 23, 2022
Unknown Or Other
Kia Ignition switch it is making it easy for criminals to steal due to them not have immobilizers and the criminal are able from them yo start up with just a usb cord
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.