2018 Kia Sportage

The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions over two days, at various speeds, she observed a growing loud grinding and clicking noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and restarted. The contact stated that on the last occasion, while in reverse(R), the vehicle lost power and failed to reverse as intended. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

The contact owns a 2018 Kia Sportage. The contact stated while driving 25 MPH, the contact noticed a strong odor of gasoline in the interior of the vehicle. Additionally, the check engine warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was unable to determine the cause of the failure. The contact later received notification for NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact took the vehicle to the local dealer for the recall repair however, the vehicle was not repaired. The contact was informed to pick up the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,147.

THE CONTACT OWNS A 2018 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE KIA DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact contacted two dealers who both confirmed that the parts were not yet available and would take approximately 1- 2 months to be received from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced failure. Parts Distribution Disconnect.

THE CONTACT OWNS A 2018 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE LOCAL DEALER AN IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.