2018 Kia Sportage

TL* THE CONTACT OWNED A 2018 KIA SPORTAGE. THE CONTACT STATED THAT WHILE APPROACHING A SCHOOL ZONE AND ENTERING THE SCHOOL LOT AT ABOUT 5 MPH, THERE WAS GREY SMOKE COMING FROM UNDER THE HOOD. THE CONTACT EXIT HIS CHILD FROM THE VEHICLE AND PARKED THE VEHICLE TO INSPECT IT THAT WAS WHEN THE HOOD WAS OPENED. THE CONTACT DISCOVERED THAT THE VEHICLE HAD CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

WHILE MERGING (ACCELERATING) ONTO THE INTERSTATE HIGHWAY THE ENGINE ABRUPTLY SHUT OFF AND MY 2018 KIA SPORTAGE 2.4L ROLLED TO A STOP IN THE MERGE LANE. I RESTARTED THE VEHICLE TO MOVE IT TO OFF THE ROAD TO A SAFER LOCATION AND THE ENGINE SEEMED TO BE LIMITING THE VEHICLE POWER. THE CHECK ENGINE LIGHT FLASHED. I LATER FOUND OUT THAT THE ENGINE WAS PUTTING OUT A TROUBLE CODE P1326 WHICH I UNDERSTAND FROM A CODE SEARCH MAY BE RELATED TO EXCESSIVE ENGINE VIBRATION ISSUES. I AM TAKING THE VEHICLE TO THE KIA DEALER FOR ANALYSIS. MY UNDERSTANDING IS THAT (HYUNDAI MOTOR GROUP) WHO ARE THE PARENT COMPANY OF KIA MOTORS HAVE A RECALL FOR REPLACEMENT OF THE 2018 2.4L HYUNDAI ENGINES BUT NOT YET FOR THE KIA ENGINES, THOUGH THESE ENGINES ARE MANUFACTURED NEARLY IDENTICALLY.

FOR THE PAST YEAR OR SO, I'VE BEEN EXPERIENCING AN UNKNOWN ISSUE. I'LL BE DRIVING ALONG, STEADILY AND ALL OF A SUDDEN MY ENGINE AND RPM GAUGE WILL REV UP AND THEN GO BACK TO NORMAL. MY SPEED DOESN'T CHANGE, NO LIGHTS GO ON, JUST THE REV-ING SOUND AND THE GAUGE GOES UP. IT'S VERY ALARMING TO ME. I'VE CHECKED WITH KIA AND THEY'RE AWARE OF THE ISSUE BUT STATE THAT THERE IS CURRENTLY NO RECALL OR ALERT AS TO WHAT EXACTLY THE PROBLEM IS OR HOW TO SOLVE IT. DEALER SAID THEY HAD NEVER HAD ANY OTHER COMPLAINTS ABOUT THIS. ALSO REPORTED ACCELERATES SLOWLY WHEN SETTING AT A STOP LIGHT. THEY CANNOT FIND ANYTHING WRONG,

ADDENDUM # 2 FROM ORIGINAL COMPLAINT AND RESPONSE THROUGH SENATOR MARCO RUBIO OFFICE. 1ST ADDENDUM DATED AUGUST 9 2019. HUSBAND ARRIVED AT COURTESY KIA AND AS EXPECTED, NO LOANER VEHICLE. FINALLY I REACHED THE SALES MANAGER AND EXPLAINED HOW DISGUSTING IT WOULD BE FOR A DISABLED MAN WHO IS PAYING FOR A DEFECTIVE CAR AND PROMISED A LOANER TO HAVE TO CALL UBER. HE AGREED TO LOAN ONE UNDER "TEST DRIVE" GUISE. FRIDAY 9,2019 HEARD NOTHING ABOUT OUR CAR. WE CALLED AT 4:30. FERNANDO STATED THAT THEY HAD IT IN BACK AND DID NOT KNOW WHAT WAS WRONG WITH IT. SATURDAY 10,2019..1:45, JENNY THE SERVICE ADVISOR CALLED AND STATED THAT OUR CAR WAS READY " WE PUT A KSDS WIRING HARNESS". NO FURTHER EXPLANATION. NOT EVEN VIA EMAIL. THE SERVICE TICKET ON STATES...ENGINE NOISE PASS, PUT WIRING HARNESS JUMPER. I LOOKED AT THE PROTOCOL ON NHTSA SITE. IT STATES CLEARLY. THE CAR MUST BE HOOKED UP TO INTERNET EVERYDAY AND A 21 STEP PROCEDURE TO CHECK FOR ENGINE NOISE. ON THE SERVICE TICKET, MILEAGE WAS IDENTICAL IN AND OUT. HOW DO YOU REALLY TEST A CAR WITHOUT DRIVING IT. THIS WAS A RUSH JOB ON THEIR PART... EMPLOYEES PRETENDING TO NOT KNOW ABOUT THIS MASSIVE DEFECT. THE 26 PAGE DOCUMENT ATTACHED SPEAKS VOLUMES. WE ASKED FOR A PHOTO OF THE WIRING HARNESS THAT WAS DAMAGED. THEY REFUSED, THEY ALSO STATED THAT IT IS BEING SENT BACK TO THE MANUFACTURER. MEANWHILE...TWO DISABLED PERSONS GET TO DRIVE IN FEAR, LIVE IN FEAR AND PAY FOR A DEFECTIVE ENGINE/CAR AND WAS SCAMMED BY CITRUS KIA, KIA MOTORS, KIA AMERICA. ATTORNEYS GENERAL, STATES ATTORNEYS, SENATORS, PLEASE HOLD KIA ACCOUNTABLE. PLEASE MAKE THEM ACTUALLY SHOW UP IN FRONT OF CONGRESS ♿ PLANT CITY....PER THE DOCUMENT. EVERYDAY DOESN'T MEAN , DAY AND HALF.

ADDENDUM TO THE COMPLAINT DATED JANUARY THROUGH SENATOR MARCO RUBIO OFFICE. I RECEIVED A LETTER FROM NHTSA DOT THAT THE INVESTIGATION IS OPEN AS TO THE "SOFTWARE UPGRADE", SHOULD BE LABELED RECALL AND INTO THE "THETA ENGINE", SEE ATTACHED. AS I WRITE THIS, MY DISABLED HUSBAND IS IN A TOW TRUCK WITH THE DRIVER BECAUSE HE WENT TO THE DOLLAR GENERAL STORE, TURNED THE CORNER ONTO A BUSY HIGHWAY AND THE CAR LIMP MODE LIGHT CAME ON, CAR SHUT DOWN DANGEROUSLY SLOW. LUCKILY HE WAS NOT REAR-ENDED. THIS IS PATHETIC FOR KIA MOTORS, KIA AMERICA TO GET AWAY WITH THIS. THESE VEHICLES NEED TO BE BOUGHT BACK. THEY HAVE NO CLUE WHAT IS REALLY HAPPENING. WE TOOK OUR CAR IN A COUPLE OF MONTHS AGO TO COURTESY KIA FOR AN OIL CHANGE. THEY SAID ALL WAS GOOD. CLEARLY IT IS NOT ! KIA DID US, TWO DISABLED AMERICANS WRONG. SOUL 1ST, SCAMMED INTO GOING MORE IN DEPTH BECAUSE SOUL WAS BAD... KNOWING THERE IS A MAJOR DEFECT. THAT IS DECEPTIVE TRADE PRACTICE. PLAIN AND SIMPLE AND DEALER'S ARE COMPLICIT. PLEASE GET THESE CARS OFF OF THE RODE. IT HAS BEEN NOTED ON FORUMS THAT KIA IS PUTTING USED MOTORS. PLEASE DO SOMETHING. WE ARE NOT SAFE, OUR GRANDCHILDREN ARE NOT SAFE. STATES ATTORNEYS, ATTORNEY GENERAL'S, SENATORS, ETC. HELP ALL OF US. WE LOST OUR HOME TO TOXIC DRYWALL , NOW THIS. PLANT CITY. ♿

IN MOTION ; VEHICLE DOES NOT ACCELERATE PROPERLY, NO PICKUP MY LIFE IN DANGER SEVERAL TIMES. KIA HAS SENT LETTER IN WHICH I FOLLOWED INSTRUCTIONS. DEALERSHIP UPDATED SYSTEM. NOW MY DIAGNOSTIC SYSTEM IS NOT WORKING PUTTING ME AT EVEN GREATER RISK NO WARNING LIGHT INDICATE ENGINE TROUBLE. ACCORDING TO KIA , THE RECALL I RECEIVED IN THE MAIL WAS SPECIFICALLY DONE SO I WOULD HAVE WARNING LIGHT TAKE ASAP TO DEALERSHIP.., CLEANING OUT ALL MY BANK ACCOUNTS- KIA FINANCE NEVER SENT RIGHT TITLE IN MY LEGAL NAME AFTER I FAXED FRONT AND BACK END ,WITH DOCS THEY REQUESTED. CALLED WEEKLY & BECAUSE OF THERE MISTAKE HE HAS STOLEN 1000S OF DOLLARS FROM MY ACCOUNTS . HE IS NOT A CITIZEN SO HE DOESN'T CARE ABOUT OUR LAWS. HE CON CPA TO FORGE TAXES NOW IHAVETOHELP IRS STRAIGHTEN IT OUT. THE CPA 'DIED I WAS TOLD' I HAVING MEDICAL ISSUES FROM STRESS ANXIETY. I NEVER WANTED NEW KIA ...BUT HE SOLD IT BEHIND MY BACK. THEN BOUGHT MOST EXPENSIVE CAR LEAVING ME WITH -17;000 EQUITY. ON A CAR HE RAGGED TO HELL AND WRECKED. THEN CANCELED ALL EXTRAS INCLUDING DISABILTY LEAVING ME WITH NO OTHER CHOICE BUT TO TRUST OWNER. AT THE TIME ; MY CREDIT WAS 780; NEVER MISSED A PAYMENT BUT HAD NO WORK HISTORY DUE TO TAX FRAUD. THE CAR HAS NEVER RAN CORRECT I KNEW FROM DAY 1 IT WAS PULLING I REALIZED KIA HAD PUT A 4 CYLINDER IN A SUV THAT SHOULD BE A 6 . NOW THE RECALLS IRONICALLY TIMED WHEN YOU CAME OUT WITH SAME CAR BUT A 6 CYLINDER CHANGED THE NAME. I PAID 8;000 TOTAL TRADED 2 CARS. KIA FINANCE STATED I NEVER MISSED A PAYMENT UNTIL NOW. DUE TO CONTINUED ABUSE FROM MY EX SPOUSE. TRANSUNION HAS FROZEN MY CREDIT REPORTS, LABELED ME A TRUE VICTIM OF STOLEN IDENTITY.AND FINANCIAL FRAUD. KIA TO BUY MY CAR BACK SO I CAN BUY THE CAR I WANT . TRANSUNION, POLICE, LIFELOCK, WELLS FARGO, CRIMINAL INVESTIGATION , EMERGENCY HEARING FOR PROTECTIVE ORDER AND STATE FARM'S HAVE PROTECTED ME.

VEHICLE SUDDENLY DECELERATED TO 20 MPH ON ONE WAY HIGHWAY IN A PASSING ZONE. PROBLEM THEN DIAGNOSED AS ENGINE FAILURE. 5 WEEKS LATER, WITH VEHICLE STILL OUT OF SERVICE, DIAGNOSED INSTEAD AS WIRING HARNESS PROBLEM. WIRING HARNESS REPLACED. BRAND NEW CAR, 11 MONTHS OLD , 5,925 MILES, SERVICED WITH FIRST OIL CHANGE 5 DAYS BEFORE PROBLEM OCCURRED. KIA ROADSIDE ASSISTANCE HAD NO REGARD FOR MY SAFETY ON THE SIDE OF A DANGEROUS FREEWAY AND HAD TO BE RESOLVED TWO HOURS LATER WITH AAA SERVICE TOWING. STILL NO REIMBURSEMENT FROM KIA.