2017 Kia Sportage

The contact owns a 2017 Kia Sportage. The contact stated that the oil level was lower than expected; however, oil was being constantly added. There were no warning lights illuminated. While driving approximately 65-70 MPH, the vehicle suddenly lost motive power. The contact was able to coast to the side of the road and turned off the vehicle. The vehicle was towed to the residence. The vehicle was towed to a certified mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed while driving ([XXX])—specifically, the engine seized and became inoperable while driving on the interstate. Yes, the engine is still available for inspection upon request. (Currently at the dealership - due to overheating while driving (after engine had been replaced on 3/26/2025) 2. How was your safety or the safety of others put at risk? On [XXX], the engine failure occurred while the vehicle was in motion, causing a sudden loss of power and steering assist. This placed me and other drivers at serious risk, especially since it happened on the interstate and I was unable to maneuver or accelerate safely. On [XXX], the engine overheated in severe, bumper to bumper traffic. The owner’s safety was put at risk due to the high volume of traffic and little options to pull over. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the engine failure has been confirmed by both an independent mechanic and a Kia dealership. They diagnosed the engine as seized and non-repairable without a full engine replacement. Engine was replaced by Kia on March 26-28, 2025 and returned to the owner on March 28,2025. At the dealership's recommendation the owner replaced all the hoses and belts. Owner was assured all fluids had been refilled and engine repair was complete. Engine overheated while driving in Atlanta on [XXX]. Vehicle was towed back to the dealership due to the overheating and the noises coming from the engine compartment while running. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? So far, the engine has been inspected by the Kia dealership's service department and the engine was replaced on March 26-28,2025 To my knowledge, the manufacturer has not inspected the vehicle. All inspections were performed by th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

On August 17, 2024, my 2017 Kia Sportage suddenly lost power on the highway. The check engine light came on seconds before the engine seized completely. I was able to pull into the breakdown lane because I was already in the exit lane. It was a very frightening moment and could have been dangerous if I had been in a different lane or in heavier traffic. Component that Failed: The engine seized. The dealership found burned holes in the valves of cylinders 2 and 4. The vehicle is still in my possession and available for inspection. Safety Risk: Sudden loss of power on a highway placed me and others at risk of a serious accident at high speeds. Confirmed by Dealer: The dealer confirmed valve damage and misfire codes. Root cause was not confirmed. Inspected: The vehicle was not fully inspected by an authorized Kia dealer. Kia observed burned valves and did not investigate further into the engine to identify the cause. Warnings Prior to Failure: The check engine light came on minutes before the failure. No prior symptoms. Assessment: Rod bearing failure is suspected due to the sudden engine seizure. During the first visit to the dealership, a diagnostic fee was paid, but Kia stopped investigating after discovering burned valves. On the second visit, the dealership attempted but did not complete the bearing clearance test. They also chose not to open a Techline case, which is required under Kia’s own NHTSA-documented bearing clearance test procedures (TSB SST067 Rev 2) when the test cannot be completed. Kia has provided incomplete diagnostics and avoided further investigation, leaving me without answers. I was told I need a new engine, but I have never been told what actually caused the failure.

Kia when producing the engine left metal shavings that they didn't blow out. This lead them to put a KSDS sensor in. The sensor just let's you know of a catastrophic engine failure. It did not fix the problem. This is leading to engine failures and kia finding loop holes to not replace them. This is kia neglect not the consumer. They are finding ways to blame the consumer for maintenance records to deny an engine replacement.

I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called Kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.

I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.

9 weeks ago, my daughter was driving my car with my [XXX] grandson. While she was driving it, it went into limp mode on her. She was close to home, thank goodness. There were no warning signs prior to the limp mode. We had it towed to Columbia Ford Kia in Columbia, CT. They found there was no compression and a burnt exhaust valve which these vehicles are notorious for. The 100,000 mile Kia warranty claims it won’t be covered due to normal wear and tear. When we purchased the car, we bought the extended warranty. Currently, the dealership is breaking down the engine to find the reason for the burnt exhaust valve. Then an inspector from the extended warranty will decide if it is covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed