2017 Kia Sportage

I filed a claim 14001328 for excessive oil consumption. I am told that one quart of oil per 1000 miles is normal consumption. The car holds 4.5 quarts of oil. This means that for a 7500 mile oil change interval the entire volume is replace almost twice. I do not accept this as normal. I purchased a 2017 Kia Sportage in August of 2016. I believe that Kia is running out the warranty. I have driven 158,000 miles in a VW Rabbit - no oil issues. 238,000 miles in a VW Jetta 195,000 miles in a VW Jetta TDI, 175,000 miles in a Chrysler Town and Country. Average oil consumption between changes was .25 quarts. You are now telling me this Kia Sportage has a normal oil consumption of one quart per 1000 miles. I find this then to be an inferior design. I should be entitled to a repair. I have oil coming out of my exhaust tailpipe. I am copying this to the NHTSA. All of the time I have my Sportage I have maintained proper oil change intervals and I have service records.

Transmission intermittently goes into neutral while driving causing engine rev, loss of ability to continue to drive/maintain speed. Very dangerous as you have to drift to the side of the road and put the transmission into Park and back to Drive to get it to engage again. Meanwhile you could easily be struck by another car trying due to sudden loss of momentum with no brake light warning or trying to maneuver to the side of the road with no engine power. Occurs every month or two. Dealer unable to duplicate multiple times. No warnings before it happens. There are at least 20 other reports of this on the NHTSA site. When will an investigation be opened? This has the potential to cause a serious crash.

On November 2020 I bought my 2017 Kia Sportage 4DR FWD LX. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, Deland Kia Dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia Sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my Kia serviced at Deland Kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.

I have performed the required oil changes since the car was purchased with the KIA dealer network. At 50,000 miles my oil light came on while making a turn and I brought it to the nearest dealer. They changed the oil and started an oil comsumption test. Since then, we have done 3 oil comsumption tested which "just passed" the criteria. I burn enough oil that I have a soot deposit in my exhaust pipe. My car is at 81,000 miles and has lost enough oil from the last oil change (4,000 miles ago - scheduled oil change for December 15) that there is no oil indication on the dipstick. The dealer has asked me to not add oil because it is 2 quarts low and ok to drive. They have said the warranty only covers if the consumption is greater than 1 quart per 1000 miles and this much oil loss is normal. THIS IS NOT NORMAL and indicates a defect in the piston rings, which would be a warranty repair that is being denied.

The car is manufactured in such a way that it is easy to steal without a key. When a car is stolen, typically it is driven recklessly putting many others at risk. Also any child or animal in the car could be taken as well as needed possessions of the owner. The problem has been recognized by the manufacturer and several police departments. The problem became well known to the manufacturer, however, the manufacturer neglected to ever notify individuals who purchased their vehicles. This can be verified by any large police department. Some of these would include: Milwaukee, Denver and multiple others. There is no warning that this is a problem in the vehicle you own. The manufacturer or dealer would have to notify such as they do in a recall.

The contact's daughter owns a 2017 Kia Sportage. The contact stated that while her daughter was driving at 5-10 MPH, she heard an abnormal popping sound and she saw black and white smoke coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact's daughter exited the vehicle immediately and called the fire department. The fire department was able to extinguish the fire. The contact's daughter did not sustain physical injuries however, she was mentally traumatized and had been seeking therapy. A police report was filed. The vehicle was towed to a tow lot, where the vehicle was deemed totaled. The contact stated that the vehicle had been serviced two months prior to catching on fire and several recall repairs were performed. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 100,000.

Around December 2020 our driver side window stopped working. We had the dealership replace the inner door panel accuator. As soon as we went over 60,000 and lost our warranty all of the other 3 windows stopped working. The plastic gears crumbbled. We bought 3 panels to fix the windows in January they have worked until the beginning of October. Same problem!!!

The car start button failed to start the car . It has happened sporadically over last 4 months .It is available for inspection. I have not reported it as of today to the dealer . It is not a safety issue since it happens while parked. The cars dashboard lite up ,radio was on as were the headlights and all other warning lights when I depressed the start button with my foot on the brake pedal. The only thing that was different was the brake pedal was extremely hard to depress it didn't move at all.The brake pedal was up higher then normal by a couple of inches. It took multiple times before it started.