2017 Kia Sportage

While driving on the parkway with my child and younger cousin in the vehicle, the car unexpectedly began to decelerate without warning. I safely pulled over to the side of the road and turned the vehicle off. When attempting to restart it, the engine would not crank or turn on. Moments later, smoke began to appear from under the hood. Additionally, the engine, battery, and oil warning lights illuminated on the dashboard. This incident created a dangerous situation and raised serious safety concerns regarding the reliability of the vehicle.

I was sold a Kia sportage 2017 in February. I was told this vehicle has no after market parts. After my vehicle catching fire and seizing on me June 26th of this year so 4 months after buying the vehicle. It was discovered that an after market starter is indeed in this vehicle with loose wiring. I could have lost my life on my way home. The dealership has been nothing but a pain since this experience I have encountered. My insurance was involved but was told I need to bring this issue to Kia. Contacted Demontround Kia multiple times was never helped once. Contacted Kia customer care. I have a claims agent who has been no help whatsoever. I was told to get my car towed to West side Kia, which they have been rude from the start and have been no help. They actually want me to come out out of pocket for engine related damages that was not my fault given that I’ve only had the car for four months before the engine seized on me and caught fire on my way home from work. When I told a server worker at Westside that I don’t believe that I should be paying out of pocket he had somebody else contact me. They emailed me that same day to call them as soon as I can. I called them immediately after I got the email and didn’t even receive an answer. Nora call back and I called multiple times for the next consecutive days and I finally get an email saying sorry they were moving buildings that is very unprofessional. There was no point to email me originally to tell me to contact you then.

2017 Kia Sportage while driving on the highway, the vehical starting losing power and shaking, it lost power and several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic test information was provided. The Kia dealer said that the engine needed to be replaced, but since it was not the rod, but only the #4 cylinder it would not be under the extended warranty. The vehicle has not been repaired. The manufacturer was made aware of the failure and we were denied extended coverage. In addition to this, the electrical system has been failing and the windows would not roll up, this was fixed before the engine failure, but the drivers side door still does not unlock without the key. The failure mileage was approximately 112,000.

Car started having issues with retaining oil and was blowing oil out of the oil fil cap, oil changes were being performed every 3 weeks due to continued oil loss without cause. Car started shaking while driving on the highway, check engine light started flashing and car lost all power. Car was towed from highway to KIA authorized dealer where they performed a full engine replacement, replaced serpentine belt, oil filter and air filters. Picked up vehicle from dealership approx. 2 weeks later, engine was still blowing oil out of oil fill cap and entire vehicle smelled like used oil. Dealership also refilled engine with wrong type of oil upon replacement of engine. Car requires 5W-20, dealership put in 5W-30 instead of correct oil.

On October 16, 2025 my car lost ability to accelerate while driving on highway. Just as the car was losing motive power the engine light came on. Car was then towed to a mechanic. After looking at the car the mechanic reported that the engine had seized and I would need a new engine. The mechanic was able to get the engine moving. The week before I had put oil in the car as I noticed it was going through oil faster.

The contact owns a 2017 Kia Sportage. The contact stated that while accelerating from a complete stop, the vehicle failed to respond as intended. The contact stated that the vehicle drove 2 MPH for approximately 2 minutes and was jerking abnormally. The contact stated that the failure recurred while driving at various speeds. The check engine and the brake warning lights were illuminated. The vehicle was taken to the used car dealer where it was purchased. The dealer replaced an unknown sensor; however, the failure persisted. The vehicle was taken back to the dealer to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,983.

I have documented oil consumption issue since 65,000 miles. Every time I got an oil change after that, I would have very low oil. When I told Kia, they told me that the engine would have to "blow up" for anything to be done. This all occurred before my 100,000 mile powertrain was expired. On July 2, 2025, my car began shaking and jumping while I was driving and any time I had the brake on at a red light. I took it to Midas for a diagnostic test and they said that 3 out of the 4 cylinders were misfiring. They told me to take it immediately to Kia. When I took it, they said they would do a diagnostic test. They said that one of the cylinders were misfiring and that I would need a new engine. At this time I was at approximately 113,;000 miles. I opened a claim with Kia and for a month, the only correpondence I had with them was when I called either Kia Corporate or Kia service where my car was. They never helped me, only told me I could get a new car and they would give me "a deal". I finally got in touch with a local mechanic and he said he wanted to look at the car. When I went to Kia to pick it up, it would not start, even when one of their mechanics jumped it. The local mechanic towed it for me, but not before Kia made me pay over $400 to take a car that did not run. They would not give me the keys until I paid. The local mechanic found that I had a cracked spark plug and had my car running in a day. I am appalled at how I was treated and how Kia would not stand by their car and then tried to get me to buy a new one. My car was well taken care of and it should not have needed a new engine, had oil consumption problems or should have been sitting in service for a month. Something needs to be done so that this does not happen again. There is a Facebook page dedicated to Kia engines and the stories are very similar to mine. This is not right.