2016 Kia Sportage

The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.

I bought the car last year from Hardy Chevrolet in Dallas carfax report stated no open recalls in fact there was 3 the previous owner didn’t get repaired from 2018 and because of that one of the recalls the knock sensor is what seized up my motor and Kia has denied to fix it I’ve been without a car for 2 months neither Kia or hardy Chevrolet will help fix my vehicle if I had known about the recalls I would have had them fixed but Kia didn’t notify me of the recalls I was told by Kia the recalls got mailed to the previous Owner and it’s not there place to fix the problem and also hardy Chevrolet said it’s not there problem the carfax said no recalls but they sold me a car with 3 open recalls and now I’m out of a car also my car has been at Matthew Kia in cartersville since the end of may and now I owe them $170 for diagnostic that I can’t pay due to the fact I have to find me a way to work and back every day

The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted on several occasions and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Kia Sportage. The contact stated that while driving at 55 MPH, the vehicle caught on fire underneath the hood. The fire died down before the fire department arrived on the scene; however, there was no report filed. There were no injuries. The vehicle was towed to an independent mechanic, who informed the contact there was no fire damage; however the engine was completely destroyed. The contact related the failure to NHTSA Campaign Number: 22v051000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000.

The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.

On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.

While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.

can not get recall 22v051 resolved, received a letter from Kia corp. headquarters,Irvine,ca stating parts were available for the recall. I made an appointment with Roseville Kia, ca. for oct. 17. We drove for an hour to the dealership, only to be told they did not have the parts on hand, we were told to make another appointment. we said we would that when they had the psrts on hand. We have not heard anything so I called the service dept. this morning. the first thing I was told was they are an independent dealership? I explained the situation and was told I should call the service dept. and order the parts. I am not responsible for obtaining parts for a recall. Whisky Tango Foxtrot!