The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking sound coming from the vehicle. The contact stated that the vehicle started losing motive power, without warning. The contact pulled over to the side of the roadway. The contact checked and became aware that there was…
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The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking sound coming from the vehicle. The contact stated that the vehicle started losing motive power, without warning. The contact pulled over to the side of the roadway. The contact checked and became aware that there was no oil in the engine. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The dealer and manufacturer were contacted and the contact was informed that an unnamed recall repair was not performed and no assistance would be provided. The failure mileage was 90,000.
NHTSA ODI #11454124
Mileage unknown · Feb 18, 2022
Engine
I was driving on interstate and with no sound or warning light my car just shut off. Lucky I was able to get it off the side of the road. Tired to restart the car it would not start the engine was locked up. Had it towed home. Sent kia a email they said take it to my local Kia dealership to get it kia certified on what's wrong w…
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I was driving on interstate and with no sound or warning light my car just shut off. Lucky I was able to get it off the side of the road. Tired to restart the car it would not start the engine was locked up. Had it towed home. Sent kia a email they said take it to my local Kia dealership to get it kia certified on what's wrong with it. Did so Kia said it was a turned or spun rod bearing. But denied to fix it because the knock sensor was not installed if I don't get a letter or a recall on it how was I suppose to know. As I done some research I see it's a very big problem with kia 2.4 l engines if it was a safety issue why was I not aware until this happened to my car. As its happened to many and lucky mine just smoked a little and did not catch fire.
NHTSA ODI #11452792
Mileage unknown · Feb 15, 2022
Engine
I WAS DRIVING IN TOWN WHEN ALL OF A SUDDEN MY CAR STOPPED ,I GOT MY CAR TOWED TO MY HUSBANDS BUSINESS AND AFTER THAT I TOWED IT TO THE KIA DEALERSHIP ,WHERE I WAS TOLD MY CAR DID NOT HAVE A RECALL DESPITE THE RECALLS ON THIS VEHICLE AND UPON READING MORE INTO IT I SEE THAT IT DOES HAVE A RECALLS ON ENGINE FAILURE,mY CAR STOPPED …
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I WAS DRIVING IN TOWN WHEN ALL OF A SUDDEN MY CAR STOPPED ,I GOT MY CAR TOWED TO MY HUSBANDS BUSINESS AND AFTER THAT I TOWED IT TO THE KIA DEALERSHIP ,WHERE I WAS TOLD MY CAR DID NOT HAVE A RECALL DESPITE THE RECALLS ON THIS VEHICLE AND UPON READING MORE INTO IT I SEE THAT IT DOES HAVE A RECALLS ON ENGINE FAILURE,mY CAR STOPPED ON A VERY BUSY ROAD AS WELL, WITH CARS FLYING BY ME ON A 6 LANE ROAD.tHERE WAS NO WARNING LIGHTS ON AS WELL AS ANY OTHER LIGHTS UNTIL THIS HAPPENED
NHTSA ODI #11452081
137,000 miles · Feb 11, 2022
Engine
The contact's daughter owns a 2016 Kia Sportage. The contact stated that while his daughter was driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The…
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The contact's daughter owns a 2016 Kia Sportage. The contact stated that while his daughter was driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was a service campaign for the knock sensor mailed to the contact's daughter's residence; however, the contact's daughter had not received the service campaign notification. The manufacturer declined the engine replacement. The failure mileage was approximately 137,000.
NHTSA ODI #11451540
Mileage unknown · Feb 10, 2022
Electrical SystemEngine
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud kno…
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On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud knocking noise and my vehicle would not go over 15 MPH. There was not a single light on my dashboard that came on to alert me of the situation. I had the car towed to the auto shop I use until I could contact KIA. Bob King Kia (where I bought this one new as well as two other cars previously) said I had to have it towed there and have a diagnostic ($130) completed before they could help me. on 1/4/22 I had it towed there. This was a SCAM as they told me my engine failure was due to a recall that was not completed that I was never notified about and they would nor KIA would cover anything. Brian(Service Manager) there offered to reach out to his KIA sales manager to see if he could get an exception. To my knowledge this never took place according to two other individuals and I was lied to. When he reached out on 1/24/22 to let me know it was a NO he also told me my car was broken into on 1/18/22 and I was not notified of this prior. So now I have a 2016 Kia Sportage that I still owe money on that wont run and a broken window I had to put a claim on my insurance for that even as of 2/10/22 has yet to be fixed. It is sad though that they offered to give me $500 for my car that I owe about $5000.00 on or I could trade it in on another KIA and they would pay my car off. It is all a sales gimmick and people are taken advantage of.
NHTSA ODI #11451387
Mileage unknown · Jan 6, 2022
Engine
Engine stopped completely while on the highway with my family
NHTSA ODI #11446486
Mileage unknown · Jun 29, 2021
Engine
I own a 2016 Kia Sportage which is still new. I've owned it for 2-3 years had about 32k miles on the vehicle when I purchased it in 2018. I currently have 50k miles now, I follow-up with dealership on my Oil Changes without having any issues. One day out of the blue it started making a knocking sound coming from engine, I contac…
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I own a 2016 Kia Sportage which is still new. I've owned it for 2-3 years had about 32k miles on the vehicle when I purchased it in 2018. I currently have 50k miles now, I follow-up with dealership on my Oil Changes without having any issues. One day out of the blue it started making a knocking sound coming from engine, I contacted the Dealership they couldn't figure it out stating it was a known issue from the Back Rear seats locking latch not holding steady. I explained that it sounds like it's coming from front side of the vehicle in the engine. They advised me that I am okay so I took their word for it. Followed up on a routine Oil Service Change and again I advised the dealership to look into the knocking sound due to concerns that it doesn't seem right. My engine service lamps have never turned on but the sound has been a concern but once more the mechanic and service writer at the dealership assured me that their is nothing wrong explaining to me, it's just the A/C Ventilation Shutters underneath the front end of the vehicle it suddenly disabled itself and it's flapping when the vehicle is in motion making the knocking sound. I was in shock with what was said but they are the experts. Late 2020 just months later I arrive at the Dealership for my Oil Change was told by Service Writer that I have to perform their 30k Milestone Oil Service: Repl Engine Oil / Filter Inspection which cost $400 - $415. I was amazed that it cost so much but I went right ahead and told dealership let's do it. Halfway into 2021 the vehicles knocking sound that I've been questioning and complaining about started making a loud scary sound out of no where. I wouldn't operate or drive the vehicle. I contacted Dealership immediately but they are charging me for Engine Repair, probably have to buy a new engine cost in thousands. Impossible to be my fault I've questioned problems but was given no help. Found Engine Recalls 2016 Kia Sportage Vehicles received no assistance. Help me.
NHTSA ODI #11422751
2 miles · Mar 20, 2021
Engine
CAR BEGAN MAKING A RATTLING NOISE IN THE ENGINE THEN IMMEDIATELY STOPPED RUNNING WHILE I WAS DRIVING. LUCKILY I WAS ON A COUNTY ROAD AND COASTED IN TO A DRIVEWAY. I HAD THE CAR TOWED TO MY HOUSE WHERE IT STILL RESIDES AND FEARING IT IS A ROD BEARING FAILURE IN THE MOTOR.
NHTSA ODI #11404008
68,100 miles · Mar 12, 2021
Electrical SystemEngineFuel/propulsion System
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS…
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ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
NHTSA ODI #11402588
80,239 miles · Mar 2, 2021
Engine
WHILE DRIVING THE OIL LIGHT KEPT FLASHING. A LOUD NOISE UNDER MY HOOD AND CAR WAS PULLING. CAR WAS UP TO DATE AND SERVICED 1/21.
Kia Motors America (Kia) is recalling certain 2016-2018 K900 and 2014-2016 Sportage vehicles. The Hydraulic Electronic Control Unit (HECU) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse for the HECU circuit board, free of charge. Owner notification letters were mailed September 22, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC227.
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.