2016 Kia Sportage

This car was driven by a 17 year old high school student. Car with high oil consumption engine resulting in engine seizure 4/2022. Engine unseized and consumption of 1qt oil every 1,000 miles deemed "within normal limits" per Kia of America policy (Ganley Kia in Mentor Ohio). Kia corporate offices contacted with no resolution. From 4/2022 to 8/2023, car was driven only 2.5 non freeway miles to high school and home. It continued to consume oil resulting in adding and checking oil weekly despite low mileage driving. The car finally developed a lower engine knock at complete engine failure 8/2023. We sold it to [XXX] for $700.00. The manufacturer (Kia) of the car is fully aware of the defective engine design, the high oil consumption, and potential eventual engine failure. The car has poor resale and trade in value. Kia should be investigated for safety and ethical concerns. We were lucky there was not a fire, an accident, or a fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Kia Sportage. The contact stated while driving 25 MPH, the vehicle hesitated while accelerating. The contact stopped at a stop sign and the vehicle became inoperable. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact’s son owns a 2016 Kia Sportage. The contact stated that while attempting to drive, the vehicle failed to accelerate, lost motive power, and stalled. The contact was unaware if a warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced, but the failure recurred. Additionally, the dealer informed the contact that there was rod bearing failure and that the catalytic convertor had melted. The manufacturer was contacted and informed the contact that the knock sensor update was not completed. No additional assistance was provided. The failure mileage was approximately 106,000.

The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.

I bought the car last year from Hardy Chevrolet in Dallas carfax report stated no open recalls in fact there was 3 the previous owner didn’t get repaired from 2018 and because of that one of the recalls the knock sensor is what seized up my motor and Kia has denied to fix it I’ve been without a car for 2 months neither Kia or hardy Chevrolet will help fix my vehicle if I had known about the recalls I would have had them fixed but Kia didn’t notify me of the recalls I was told by Kia the recalls got mailed to the previous Owner and it’s not there place to fix the problem and also hardy Chevrolet said it’s not there problem the carfax said no recalls but they sold me a car with 3 open recalls and now I’m out of a car also my car has been at Matthew Kia in cartersville since the end of may and now I owe them $170 for diagnostic that I can’t pay due to the fact I have to find me a way to work and back every day

The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.

While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.

I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.

purchased the car 4 months ago & was given the car with a bad gas pressure relay . So the gas & oil was spilling on top of my motor cause inhalation gas fumes & car smoking . The car could have caught on fire at any given moment . The engine or motor was not checked properly before the car was ok’d for me to drive to & from work everyday . The entire motor was covered in gasoline .

Called local Kia dealer about part because my engine light is on and black liquid is dripping from underneath the front end. The dealer in Iowa said the Kia corporation in CA has no remedy or part so they can’t help me and they hope I don’t catch on fire. This is my only means of transportation and my teenager drives it occasionally. Hoping I don’t catch on fire is unacceptable. I am also paying $393 a month for a car payment for a car I can’t drive or if I do, I risk injury or death.