2015 Kia Sportage

ENGINE STARTED MAKING KNOCKING SOUND WHILE ON THE HIGHWAY GOING TO HOUSTON TX AND THE ENGINE STALL ON ROAD. VERY BUSY ROAD. FORTUNATELY COASTED TO SIDE OF ROAD AND NO OTHER VEHICLES BEHIND. AFTER CONTACT KIA MOTORS THEY SENT WRECKER SERVICE. BUT DID NOT TOW TO NEAREST DEALERSHIP BUT GARAGE IN NEAREST TOWN. MECHANIC HAD NO IDEA WHY VEHICLE WAS SENT TO HIM. I HAD TO MAKE ARRANGEMENTS TO TOW CAR TO MY DEALERSHIP. AT DEALERSHIP NOW THEY SAY ENGINE IS PART OF RECALL BUT I NEVER RECIEVED ANY NOTICE TO TAKE OUR VEHICLE IN. NOW OVER A MONTH LATER STILL NO CAR AND NO ANSWER AS TO WHEN MY CAR WILL BE READY. AND PAYING FOR RENTAL. I GUESS THEY HAVE TO WAIT FOR FATALLY TO DO SOMETHING ABOUT THIS ISSUE.

I WAS DRIVING DOWN THE STREET AT ABOUT 45 MPH WHEN SOMETHING GAVE OUT ON ME. I WAS PUSHING ON THE GAS AND THE CAR WAS NOT GOING ANYWHERE. I WASN'T SURE WHAT IT WAS AT FIRST UNTIL I CALLED AAA AND HAD THEM CHECK WHAT WAS WRONG. AT FIRST THEY SAID IT WAS THE STARTER BECAUSE WHEN YOU TURN THE KEY, THE LIGHTS CAME ON BUT WOULDN'T DO ANYTHING ELSE. I HAD TO LEAVE IT ON THE SIDE OF THE ROAD OVERNIGHT. THAT NEXT MORNING I CALLED A TOW AND HAD THEM TAKE IT TO A NEARBY AUTO MECHANIC. HE THEN TOLD ME THAT IT WAS THE MOTOR THAT SEIZED UP ON ME AND THAT IT WOULD COST ME BETWEEN 2 TO 3K! THERE WAS A LOT OF OIL THAT LEAKED EVERYWHERE BUT I HAD DONE AN OIL CHANGE ABOUT A MONTH AND A HALF PRIOR. SO I'M MAKING THIS COMPLAINT BECAUSE I'VE READ ABOUT THESE TYPES OF SITUATIONS THAT OCCURRED WITH OTHER PEOPLE OUT OF NOWHERE!

I PURCHASED 2015 KIA SPORTAGE AT PEAK KIA IN LITTLETON COLORADO JULY 2015 NEW 0 MILES. ON APRIL 19,2019 I CONTACTED KIA DEALERSHIP 303-904-7800 BECAUSE THE CAR DASH WENT COMPLETELY BLANK, I SPOKE TO CURTIS IN THE SERVICE DEPARTMENT SPENT OVER AN HOUR TRYING TO DISCUSS MY ISSUE, I REPLACED MY BATTERY, THE NEXT DAY I WAS DRIVING THE CAR STARTED TO LOSE SPEED, I WAS ABLE TO GET THE CAR TO PEAK. THE SERVICE DEPARTMENT SAID THEY COULD NOT GIVE ME A VEHICLE TO DRIVE BECAUSE THEY COULD NOT LOOK AT MY CAR UNTIL MONDAY 4/22/2019. I WENT THE DEALERSHIP MANAGER AND FINALLY WAS GIVEN A VEHICLE TO DRIVE. ON 4/27/2019 THE DEALERSHIP WANTED THE LOANER VEHICLE BACK AND PUT ME INTO A RENTAL CAR, MY FRUSTRATION WITH BEING IN A RENTAL INSTEAD OF THE COURTESY VEHICLE IS THAT I ELECTED RENTAL CAR INSURANCE WHICH I AM PAYING OUT OF POCKET DUE TO THE FACT THAT RENTAL CAR AGENCIES WILL FIND ANY DING OR DENT AND MAKE YOU PAY IF INSURANCE IS NOT ADDED. I FEEL LIKE THE DEALERSHIP SHOULD HAVE PROVIDED A COURTESY VEHICLE BECAUSE I HAD ALL OF THE REQUIRED MAINTENANCE DONE AT PEAK KIA, PURCHASED AN EXTENDED WARRANTY AS A CONSUMER I DID MY PART, THE PURCHASE OF THIS NEW VEHICLE HAS NOT REACHED THE 4 YEAR MARK? KIA HAS 10 YEAR 100,000 MILE WARRANTY ON THE MOTOR. I WAS INFORMED BY PEAK THAT KIA WILL PUT A REFURBISHED ENGINE IN THE CAR WITH 12,000 WARRANTY AND 1 YEAR SO I AM LOSING MY ADDITIONAL 30,000 MILE WARRANTY AND 6 YEARS OF WARRANTY FROM THE ORIGINAL PURCHASE. THE REASON THAT I PURCHASED A NEW VEHICLE WITH 0 MILES AND COMPLETED SUGGESTED MAINTENANCE REQUIREMENTS WAS TO ELIMINATE MECHANICAL ISSUES .

MY LOWBEAMS DO NOT WORK. THE LAMPS HAVE BEEN REPLACED AND STILL DON'T WORK. THERE IS NO INFO IN THE OWNERS MANUAL IDENTIFYING THE FUSE OR MODULE THAT CONTROLS THE LOWBEAMS. I CONTACTED KIA'S CONSUMER ASSISTANCE ON MARCH 22, 2019 (CASE# 13097019) WITH A 48 BUSINESS HR REP RETURN CONTACT COMMITTMENT. I JUST RECEIVED IT TODAY, APRIL 27, 2019, ADVISING ME TO TAKE TO DEALER FOR DIAGNOSIS AND TO CONTACT THEM AFTER THE DIAG SO THAT THEY CAN SPEAK WITH THE DEALER TO HELP RESSOLVE. NO IDICATION THAT THEY'LL PAY, OR DO A COURTESY REPAIR. ELECTRICAL WORK CAN BE EXPENSIVE. THIS IN MY OPINION IS A MAJOR SAFETY ISSUE, WITH NO RECALL. THE INTERNET IS LOADED WITH THIS SAME ISSUE ON VARIOUS KIA MODELS. PLEASE ASSIST ME TO RESOLVE THIS ISSUE. IF I RECEIVE A REPAIR CITATION, I CANNOT AFFORD LENGTHY AND EXPENSIVE DIAGNOSTICS AND I'LL HAVE TO PARK MY AUTO AND CANNOT WORK AS I WORK AFTER DARK.

WHILE DRIVING APPROXIMATELY 10 MILES PER HOUR WHILE APPROACHING TRAIN TRACKS THE VEHICLE SHUT OFF THE ENTIRE INSTRUMENT PANEL LIGHTS CAME ON WHEN I TRIED TO ACCELERATE IT WOULDN'T DO SO. I HAD JUST ENOUGH MOMEMTIUM TO GET ME OVER THE TRACKS. I PULLED ONSIDE THE SHOULDER SHUT THE CAR OFF COMPLETELY. WHEN I TRIED TO CUT ON CAR AGAIN IT SHUT IMMEDIATELY OFF. I SAT THERE 10-15 MINS AND IT CUT BACK ON. WHEN I STARTED DRIVING IT AGAIN IT CUT OFF AGAIN AFTER 5 MINS. THIS WENT ON FOR ALMOST AND HOUR FOR ME TO GET HOME WHICH WAS ONLY 1/4 MILE AWAY. NOW WHEN I TRY TO CUT IT ON IT SHUTTERS AND CUTS OFF. THE ENGINE SHAKES UNCONTROLLABLY. ALL OF THIS HAPPENED ON A MAIN STREET.

AFTER HEAVY RAIN DROVE THROUGH LARGE AMOUNT WATER SLOWLY. ONCE I GOT THREW THE WATER ALL OF MY DASHBOARD LIGHTS WENT OFF FOR 6 MINS, SO I PULLED OVER AND CHECKED THE SWITCHES. THEY CAME ON, BUT AS DROVE THE SMELL OF WIRES BURNING WAS VERY HEAVY IN THE CABIN, I HAD TO OPEN ALL WINDOWS UNTIL THE SMELL CLEARED. THERE HAS BEEN FREQUENT NEWS COVERAGE ON KIA VEHICLES CATCHING FIRE ON THE HIGHWAYS IN GEORGIA. ALSO, REPORTED THAT AFTER REQUIRED REPAIR WERE DONE, THESE CARS STILL CAUGHT FIRE. STILL NO NATIONWIDE ACKNOWLEDGE OF THIS SERIOUS PROBLEM BY THE MANUFACTURER. I DON'T FEEL SAFE DRIVING MY KIA. I HAVE NOT ANY INVESTIGATIONS BY ANY AGENCY.

TL* THE CONTACT OWNED A 2015 KIA SPORTAGE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A POPPING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT THEN NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS ENGULFED IN FLAMES AND THEN EXPLODED. THE CONTACT STATED NO INJURIES WERE SUSTAINED AS THEY WAS ABLE TO EXIT THE VEHICLE SAFELY. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOWING LOT AND DESTROYED. THE CONTACT CALLED KIA OF CERRITOS DEALERSHIP ((562) 860-2424 LOCATED AT 18201 STUDEBAKER RD, CERRITOS, CA 90703) WHERE THE CONTACT WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.