2015 Kia Sportage

The contact owns a 2015 Kia Sportage. The contact stated the vehicle failed to start and was towed to the dealer, where it was diagnosed with the engine needing to be replaced. The dealer informed the contact that she was responsible for the cost of the repair since she had failed to complete a recall repair of the vehicle. The manufacturer was made aware of the failure and informed the contact she was responsible for the cost of the repair because she did not complete a Product Improvement campaign. The failure mileage was 43,000.

I was driving my Sportage at 70 miles an hour on the freeway here in Fort Worth and the car died just shut off leaving me trying to control a car in the fast lane with no engine. It was hard steering and I got it over the three lanes of traffic to exit off the freeway. No power, no warning, no check engine light absolutely Nothing. Died.. Once off freeway car would not crank, lightup, turned key nothing. At least I could get the car stopped by stomping on the brakes before I caused a major accident or someone from behind ran me over causing an accident. Scared the ever living daylights out of me and I'm a guy who really doesn't scare to easily. What if it had been my wife. Worse part is I was on my way to the emergency hospital because my wife had just been admitted for a horrible infectious cat bite that is possibly going to take her hand or her life because of raging infection in her body. So, had I not been able to man handle the car I could of been laying next to her or possibly in the morgue because of this incident of the engine seizing. Besides the fact that my safety was put in jeopardy so were all the others on this busy interstate. I had to literally cut people off that we going the speed limit with me going like 60, 50,40,30,20,10 then dead. There have been no recall notices for this vehicle. I have checked your website and Kia's. Nothing which means we never got a recall notice. So, we were unaware of this potential critical accident waiting to happen. We towed to the dealer only to be told we didn't get a knock sensor detection system part put on the car. Well first of all we never got a recall notice cuz we are not listed. Second the knock sensor is just going to shut off the engine as the engine is seizing and still have the car die with no prior warning. Hyundai and Kia new about this engine problem since 2012 and has continued to use this engine all the while not caring about the publics safety to the tune of over 630,000 and counting.

Engine stalled, misfired while driving resulting in unrepairable engine damage. The engine stalled in the mid of the highway and could have led to an accident. The check engine light started to flash while i was driving. After the engine stalled, i had the car inspected by a repair shop called national tires and batteries in Zanesville Ohio and they informed me of a bulletin that was placed on the car that mentions the issue. I had the car towed to the nearest dealer and they inspected the car and confirmed that it was the same issue mentioned in the bulletin and began to replace the engine because it was still under warranty.

ON 12/24/18 MY 2015 KIA SPORTAGE ENGINE SEIZED AS I WAS ENTERING THE HIGHWAY. THE CAR WAS TOWED TOWED TO THE DEALER. THE DEALER INFORMED ME THAT THE ENGINE NEEDED TO BE REPLACED, BUT IT COULD TAKE A COUPLE OF MONTHS BEFORE THEY GOT A NEW ENGINE. I DID NOT GET MY CAR UNTIL MID AUGUST OF 2019. WHEN I GOT MY CAR BACK IT WAS CONSUMING A LOT OF GAS. I WAS NOT AWARE OF THE HIGH FUEL CONSUMPTION UNTIL I TOOK MY CAR ON A ROAD TRIP ABOUT A MONTH AFTER I GOT MY CAR AND IT WAS ONLY GIVING ME ONLY ABOUT 200 MILES FOR A FULL TANK OF GAS ON THE HIGHWAY. I INFORMED THE DEALER OF THE ISSUE, BUT THEY ONLY ASKED WHY I HAD WAITED SO LONG. I TOLD THEM IT WAS NOT APPARENT TO ME BECAUSE I WAS ONLY DRIVING MY CAR FOR ERRANDS. THEY WOULD NOT CHECK MY CAR AS IT WAS NOT THROWING ANY ERRORS. I CONTINUED COMPLAINING AND THEY FINALLY DID A DIAGNOSTIC AFTER WHICH THEY TOLD ME I NEEDED TO REPLACE THE OXYGEN SENSORS. I HAD THE OXYGEN SENSORS REPLACED, BUT CAR CONTINUED TO CONSUME TOO MUCH GAS. A FEW MONTHS LATER I RECEIVED A RECALL NOTICE FOR "HIGH PRESSURE FUEL PIPE MAY LEAK". I TOOK THE TO THE CAR TO THE DEALER AROUND LATE MAY OR EARLY JUNE OF 2021 AND THEY CONDUCTED THE RECALL REPAIRS. I WAS ALSO REIMBURSED FOR MY OUT OF POCKET EXPENSES FOR REPLACING OXYGEN SENSORS. AFTER THE RECALL REPAIRS, MY CAR STILL CONTINUED TO CONSUME TOO MUCH GAS. TOWARDS THE END OF FEBRUARY 2021 THE CHECK ENGINE LIGHT CAME ON AND I STARTED SMELLING EXHAUST FUMES INSIDE MY CAR. THE DEALER DID A DIAGNOSTIC ON 3/8/21 AND TOLD ME THE CATALYTIC CONVERTER FAILED, BUT IT WAS OUT OF WARRANTY SO I HAD TO PAY FOR THE REPAIRS. MY CAR JUST REACHED 103K MILES AND HAS BEEN HAVING ISSUES SINCE THE ENGINE SEIZED AND WAS REPLACED. I'M ON A FIXED INCOME AND CAN'T AFFORD TO PAY FOR THE REPAIRS AND NOW I HAVE A CAR I CAN'T DRIVE BECAUSE IT HAS LOST POWER AND SMELLS OF EXHAUST FUMES INSIDE MY CAR.

NOTICE THAT WHEN THE CAR IS IN MOTION OR STATIONARY, THE VEHICLE SHAKES AND THEN THE ENGINE SEEMS TO BE NORMAL AGAIN. THIS ISSUE HAS BEEN HAPPENING NOW FOR THE PAST 4-5 MONTHS. I FIGURED IT HAD TO DO WITH THE LAST RECALL THAT WE HAD, BUT THAT CLEARLY NOT THE PROBLEM. I'M CONCERNED THAT THE CAR MAY SHUT DOWN WHILE I'M DRIVING AS THIS MAY CAUSE AND ACCIDENT.

CAR WAS IN A COLLISION WITH METAL BRIDGE BARRIER(STANDING SOLID OBJECT) HEAD ON, SPUN TO HIT BOTH REAR SIDES AND SPUN SOME MORE AND NO AIR BAGS DEPLOYED. I HIT MY HEAD ON THE DRIVER SIDE PANEL AND RESULTED IN A CONCUSSION. I WAS ON THE HIGHWAY GOING ABOUT 65MPH WHEN I HIT AN ICE BLOCK ON THE ROAD, SPUN TO THE SIDE AND HIT THE METAL BARRIE ON THE LEFT SIDE OF THE ROAD HEAD ON AND SPUN MORE TO HIT THE BACK TIRE. CAR IS A TOTAL LOSS ACCORDING TO INSURANCE.

ON 10/9/2020 DRIVING SOUTH ON PA. TURNPIKE NE EXTENSION WHEN ENGINE STATED KNOCKING AND LOSING POWER. PULLED OVER ON THE SHOULDER OF THE ROAD AND TRIED TO RESTART IT BUT IT WOULD NOT TURN OVER. CONTACTED ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST SERVICE STATION. THEY COULD NOT LOOK AT IT UNTIL THE NEXT DAY AS THEY WERE VERY BUSY. WHEN THEY DID LOOK AT IT THEY SAID THE ENGINE NEEDED TO BE REPLACED AS SOMETHING WENT WRONG INTERNALLY WITH THE ENGINE. THEY SAID THEY COULD GET IT TO START BUT THAT IT SHOULDN'T BE DRIVEN AS THE KNOCKING ON THE ENGINE WAS GETTING EXTREMELY LOUD WHEN YOU TRY TO ACCELERATE. THE CAR WAS THEN TOWED TO ANOTHER SERVICE STATION CLOSER TO HOME. IT SAT THERE FOR A WEEK BEFORE THEY COULD LOOK AT IT. THEY REACHED THE SAME CONCLUSION AFTER REPLACING THE ENGINE AIR FILTER, THE CABIN AIR FILTER, CAM SHAFT WT SOLENOID - EXHAUST WITH AN OEM PART. WHEN REPLACING THE SOLENOID THEY NOTICED METAL SHAVINGS IN THE MOTOR OIL. THEY INFORMED ME THAT THE ENGINE SHOULD PROBABLY BE REPLACED. THE VEHICLE HAS JUST OVER 93735 MILES ON IT.

MY KIA SPORTAGE IS HAVING MAJOR ELECTRIC ISSUES WITH THE USB DEVICE AND RADIO ALSO LIGHTS DELAY TO COME ON WHEN I TURN OFF VEHICLE WEIRD SOUND COMES FROM WHAT SOUNDS LIKE THE DASH AREA ALSO WHEN I TAKE MY KEY OUT OF THE IGNITION IT STILL MAKES THE DINGING NOISE LIKE THE KEYS ARE IN THE IGNITION AND THE DOOR IS OPEN AND WHEN I SHUT MY HATCH SOMETIMES IT CAUSES MY LIGHTS IN THE BACK TO FLASH ON DEFINITELY SOMETHING WRONG WITH THE ELECTRICAL SYSTEM AND I DEFINITELY DON'T FEEL SAFE WITH MY VEHICLE LIKE THIS I HAD DID SOME RESEARCH AND THERE ARE OTHER KIA MODELS WITH ELECTRICAL RECALLS FOR CATCHING FIRE AND OTHER THINGS I HIPE KIA WILL DO SOMETHING TO MAKE MY VEHICLE OK AND MAKE ME FEEL SAFE WHILE IN IT IM HAVE ISSUES WHEN PARKED AND IN MOTION