2015 Kia Sportage

The computer monitor says," bootloader started insert USB with file" Nothing on the screen works. It never shuts off. Even when the car is off and the keys are out of the ignition. It kills the battery. We have taken the fuse out and it shuts off but I can't use the hatchback. It stays in the locked position. I also can't use the power locks. I took it to a Kia dealer and they could not figure it out. They sent me on my way.

I was passing a vehicle on a 2 lane (one lane going in each direction) highway at approximately 55mph when my car engine lost power. I had to immediately get over and pull to the side of the road towing vehicle to Webster Tire and Auto in Teutopolis, IL. They originally thought it was the alternator but they said engine was knocking and needed to be replaced. I found out that there was a lawsuit for this issue and that Kia has a service campaign. Although I had searched the NTHSA website and Carfax, because I purchased the vehicle recently the only way for me to have expected the issue was for me to have contacted Kia directly or to be notified by the person who sold me the car. I was also denied a claim on this lawsuit because I had not had the service update which would have extended the warranty on the engine and fixed the knock sensor issue. This information should be readily available to consumers and owners. I had this vehicle at Walmart for an oil change and Webster tire and auto for other maintenance prior to incident and neither of those companies were aware of this service campaign.

The contact owns a 2015 Kia Sportage. The contact stated that when she awoke in the morning, she noticed that the vehicle was running on its own while parked. The contact stated upon entering the vehicle, she noticed the temperature was significantly cold and it appeared the vehicle had been running all night. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that no issues were found however, the remote battery was replaced. The contact stated that the failure had been recurring while the vehicle was parked. Additionally, the alarm and door locks were continually activating independently. The contact also stated that the vehicle would start up and turn off independently. The vehicle was taken back to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 93,800.

NOTICE THAT WHEN THE CAR IS IN MOTION OR STATIONARY, THE VEHICLE SHAKES AND THEN THE ENGINE SEEMS TO BE NORMAL AGAIN. THIS ISSUE HAS BEEN HAPPENING NOW FOR THE PAST 4-5 MONTHS. I FIGURED IT HAD TO DO WITH THE LAST RECALL THAT WE HAD, BUT THAT CLEARLY NOT THE PROBLEM. I'M CONCERNED THAT THE CAR MAY SHUT DOWN WHILE I'M DRIVING AS THIS MAY CAUSE AND ACCIDENT.

INTERMITTENT NON STARTING. REPLACED VEHICLE BATTERY AND FOB BATTERY. ALL ACCESSORIES WORK BUT WILL NOT START. PRESS THE START BUTTON AND IT WILL NOT START AND HAVE A HARD BRAKE PEDAL. WILL NOT START EVEN WHEN APPLY MORE PRESSURE ON THE BRAKE PEDAL. WAIT 5 TO 10 MINUTES LATER AND IT WILL START. BEEN BACK TO THE DEALER MANY TIMES AND THEIR COMPUTER SAYS THERE IS NOTHING WRONG. THEY CAN NOT DUPLICATE THE PROBLEM.

I WAS DRIVING ALONG THE INTERSTATE AT A HIGH SPEED WHEN ALL OF A SUDDEN I HEARD THIS TERRIFYING SOUND LIKE GLASS BREAKING AND THEN MY SUNROOF VIOLENTLY EXPLODED WITH THE GLASS HITTING THE DRIVERS BEHIND ME. THE SOUND ITSELF WAS EXTREMELY STARTLING AND I AM VERY LUCKY TO HAVE NOT CAUSED AN ACCIDENT BECAUSE OF IT. I AM THANKFUL THAT MY SUNROOF SHADE WAS CLOSED DURING THIS INCIDENT SO I WASN'T INJURED. THERE WERE NO CRACKS IN MY SUNROOF AND I DID NOT HEAR ANYTHING HIT IT, LIKE A ROCK OR SOME OTHER HARD OBJECT PRIOR TO IT EXPLODING. I HAVE RESEARCHED AND IT LOOKS LIKE THIS IS A KNOWN ISSUE WITH KIA SPORTAGES YEARS 2011-2015 AND IT DOESN'T SEEM LIKE ANYTHING HAS BEEN DONE TO RESOLVE THE ISSUE. MY INSURANCE IS GOING TO COVER THE REPLACEMENT, BUT I WANTED TO REPORT THIS INCIDENT TO HELP SAVE SOMEONE FROM A SIMILAR SITUATION.

WHILE DRIVING APPROXIMATELY 10 MILES PER HOUR WHILE APPROACHING TRAIN TRACKS THE VEHICLE SHUT OFF THE ENTIRE INSTRUMENT PANEL LIGHTS CAME ON WHEN I TRIED TO ACCELERATE IT WOULDN'T DO SO. I HAD JUST ENOUGH MOMEMTIUM TO GET ME OVER THE TRACKS. I PULLED ONSIDE THE SHOULDER SHUT THE CAR OFF COMPLETELY. WHEN I TRIED TO CUT ON CAR AGAIN IT SHUT IMMEDIATELY OFF. I SAT THERE 10-15 MINS AND IT CUT BACK ON. WHEN I STARTED DRIVING IT AGAIN IT CUT OFF AGAIN AFTER 5 MINS. THIS WENT ON FOR ALMOST AND HOUR FOR ME TO GET HOME WHICH WAS ONLY 1/4 MILE AWAY. NOW WHEN I TRY TO CUT IT ON IT SHUTTERS AND CUTS OFF. THE ENGINE SHAKES UNCONTROLLABLY. ALL OF THIS HAPPENED ON A MAIN STREET.

AFTER HEAVY RAIN DROVE THROUGH LARGE AMOUNT WATER SLOWLY. ONCE I GOT THREW THE WATER ALL OF MY DASHBOARD LIGHTS WENT OFF FOR 6 MINS, SO I PULLED OVER AND CHECKED THE SWITCHES. THEY CAME ON, BUT AS DROVE THE SMELL OF WIRES BURNING WAS VERY HEAVY IN THE CABIN, I HAD TO OPEN ALL WINDOWS UNTIL THE SMELL CLEARED. THERE HAS BEEN FREQUENT NEWS COVERAGE ON KIA VEHICLES CATCHING FIRE ON THE HIGHWAYS IN GEORGIA. ALSO, REPORTED THAT AFTER REQUIRED REPAIR WERE DONE, THESE CARS STILL CAUGHT FIRE. STILL NO NATIONWIDE ACKNOWLEDGE OF THIS SERIOUS PROBLEM BY THE MANUFACTURER. I DON'T FEEL SAFE DRIVING MY KIA. I HAVE NOT ANY INVESTIGATIONS BY ANY AGENCY.

THE 2015 KIA SPORTAGE WAS IN THE PARKING LOT AT THE MEDICAL CENTER WHERE MY WIFE HAD A DOCTOR APPOINTMENT. SHE WAS INSIDE APPROXIMATELY 10-15 MINUTES WHEN AN ANNOUNCEMENT WAS MADE ABOUT A RED KIA IN THE PARKING LOT. WHEN SHE LOOKED, IT WAS HER CAR & THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE ALREADY ON SCENE & THE FIRE WAS EXTINGUISHED. THE CAR WAS A TOTAL LOSS.