2015 Kia Sportage

The contact owns a 2015 Kia Sportage. The contact stated that the vehicle failed to restart after briefly turning off the vehicle. The vehicle was initially towed to her residence and was later towed to Shawnee Mission Kia (7951 Shawnee Mission Pkwy, Mission, KS 662020). The dealer informed her that the battery would be replaced and that an oil change would be performed; however, the failure continued immediately upon the contact leaving the dealer. The failure worsened over time and the contact discovered that the battery was never replaced. The vehicle was then taken to an independent mechanic where the vehicle was diagnosed with engine failure. The contact was also informed that the vehicle was included in NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic). Another dealer was then notified about the recall and informed her that the failure was not related to the recall. The manufacturer had yet to notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

My engine started making a sound at the same time I was due for an inspection but the check engine light was not on. I took the car in for inspection the day after the sound started and when they looked at the engine they said the “ main rod Bering” was broken and the oil filter was full of metal shavings, but they were able to pass the car because the check engine light wasn’t on. The car only had 80,900 miles on it and it was well cared for so the mechanic suggested I check for a recall. When I checked online for a recall I learned that the car was on recall for POTENTIAL ENGINE FIRE! And this was the first I was hearing of it! I took the car to the kia dealership to get it fixed but they refused to fix it because the engine problem started before I got the “update”THAT NO ONE INFORMED ME I NEEDED. My car went from running fine to broken down in TWO DAYS. Imagine if I hadn’t had the time to get it checked out so quickly. The car could of broken down on the middle of the highway with myself and my children in it, it could of caught fire with myself and me children in it. VERRY VERRY DANGEROUS!

We had just had our 2015 Kia Sportage in a repair shop about a week prior due to a compressor issue. They had run a check on the engine due to the check engine light and excessive oil consumption. They said that it was only showing an issue with an O2 sensor. About a week later, on Saturday, June 25, 2022, I was driving down a steep hill (Hands Pike in Covington, KY) with my son in the back seat. I depressed the brakes and the call stalled out and would not restart. I was able to coast down the hill to a safe point. I was able to turn around and by revving the engine while turning the key, I was able to get the car to start to get it back home (only about a mile). Each time I had to stop, the car stalled again, and I had to repeat the process. We called a tow truck to get the vehicle and the repair shop (Bob Sumeral Tire in Ft. Wright, KY) told us the issue was an internal issue related to the engine and it would have to go to Kia. Kia currently has the vehicle and has confirmed the engine needs replaced, but they are fighting us on doing the necessary repairs and are demanding we provide our maintenance records.

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall. The contact stated that the vehicle was experiencing excessive engine oil consumption. The cause of the failure was not determined. The failure mileage was 11,000. Parts distribution disconnect. The consumer stated the recall was repaired on 10/21/22, but the vehicle is still burning oil very quickly.

The dangerous situation happened two times while driving my vehicle (2015 Kia Sportage). First one occurred on 4/28/22 while driving on dangerous Orlando I-4 interstate. I was slowing down as on exit ramp and my vehicle's engine turned off all of a sudden. There were no warning lights whatsoever during incident or in the past. Only lights displayed were normal dashboard warning lights while engine was off. Car turned on again after about 15 minutes. I drove it for 1 mile. I was afraid to drive it again. I called to have vehicle towed to a Kia dealership/repair shop in West Orlando, FL. After running diagnostics on my vehicle, Kia technician and service manager informed me that since they couldn't duplicate issue, they couldn't do anything to remedy it. Also was informed that if it was related to recall, they still couldn't do anything since there is No Remedy for it at this time. Kia release vehicle to me despite this dangerous, life-threatening issue(s). I decided to only drive on backroads since this happened since I knew the issue was not addressed. On 5/13/22, again experienced similar issue as aforementioned. While driving and slowing down to approach turn at a corner, my vehicle suddenly turned off. This time my vehicle would not restart. My vehicle was towed to another Kia repair shop east Orlando, FL. At this time, I am awaiting diagnostic results which are scheduled for 5/16/22 in the afternoon. I will keep you posted. Thank you in advance for your attention to this potentially life-threatening vehicle safety matter.

The engine of my kia sportage 2015 has stalled. Apparently there was two other recalls for the car before I bought it used at the dealership at Autoland that I was not notified of. Being the second owner the Kia dealership told me that they couldn't replace the engine for free due to that fact that there was some type of time limit and it would cost $10,000. However, in the kelly blue book website Its stated that if its within 8 years of the purchase date they still have to fix the recall even if I'm the second owner so now I'm trying to get a lawyer just incase.