2006 Kia Sportage

July 14, 2020 To whom it may concern I [XXX] is owner of Kia Sportage 2006 [XXX] I purchase this vehicle 12/2005 from Kia in Paramus NJ. This vehicle now has 137,296 miles also what make note it has not never been in accident or given me big issues. In May 2018, I received a recall on this vehicle for application of additional anti- corrosion material (SC104) which I brought my vehicle to Tenafly NJ (which is now closed) •Only July 2, 2020 appropriately 5:20 pm I was driven home to pick up my mother, I heard a weird sound coming from left back wheel. And continuing driving the sound got louder, I taken the vehicle to my mechanic and left there. •July 3, 2020, I went to pick up the vehicle and the mechanic showed me underneath the vehicle how the vehicle corrupted (photos include). The mechanic advises me not to drive the car that it is very hazardous to me and others on the road and I should notify the dealership. •July 5,2020, I called the customer relation of Kia which they stated that they will look at it and have vehicle towed to nearness Kia, which is Jack Daniels Motors, Inc Kia in Fairlawn NJ. The vehicle arrived 9:30 am. I received phone at 3:30 pm from Service Advisor [XXX], who actual ask me to come in and sign papers. I could not come on July 5,2020 •On July 6, 2020 I arrived at Kia Jack Daniels Motors, Inc at 5:30 pm to talk to Service Advisor [XXX], he stated that the vehicle was out of warranty and it was out of his hands and someone will get back to me. •On July 10, 2020 I received a phone call from Service Advisor [XXX] that the vehicle pass the warranty and they cannot help me with the issue. I should call customer relation. Then I called customer relation again, I talk to [XXX] ext. [XXX]. The customer servant, [XXX] stated that I should call my insurance company to pay for repairs, (out pocket). I told him that this issue is not my insurance company issue. The issue is Kia, which ha INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TRAVELING 60 MPH, ON HIGHWAY (PA TURNPIKE EXTENSION) NEAR ALLENTOWN, PA. FRONT END STARTED VIBRATING, ANOTHER DRIVER WARNED ME TO PULL OVER, WHEELS WOBBLING. FRONT LEFT CONTROL ARMS COMPLETELY RUSTED THROUGH AND CRACKED. THERE'S BEEN KIA RECALLS FOR THIS, BUT KIA HAS REFUSED OWNERSHIP OF THIS DEFECT ON SPORTAGE. THEY DENIED COVERING ALL OR PART OF THIS $500 REPAIR + TOWING + LOSS OF USE. WE LIVE 2.5 HRS. AWAY FROM INCIDENT. THIS IS A HIGHLY DANGEROUS ISSUE! (I AM 54, HAVE OWNED MANY CARS. HAVE NEVER EXPERIENCE A RUSTED THOUGH SUSPENSION PART.) KIA DID ISSUE A "VOLUNTARY SERVICE CAMPAIGN" WHICH WE RECEIVED 6/14, TO ADDRESS SPORTAGE NEEDING ADDITIONAL ANTI CORROSION UNDER VEHICLE IN STATES THAT USE SALT ON ROADS. WE HAVE REQUESTED KIA TO RECONSIDER COVERING THIS DEFECT. *TR

TOOK 2006 KIA SPORTAGE FOR YEARLY PA INSPECTION, MECHANIC FOUND BOTH FRONT CONTROL ARMS ARE RUSTED, IN DANGER OF BREAKING AND MUST BE REPLACED FOR STATE INSPECTION/SAFETY. TODAY, 11/21/13, KIA ANNOUNCED A RECALL FOR SUSPENSION CONTROL ARM RUSTED/SAFETY ONLY ON THE 2006, ETC., SEDONA VANS. WHY NOT INCLUDE ALL 2006 KIA MODELS? THERE ARE ALREADY COMPLAINTS FILED THAT SUSPENSION FAILURES OCCURRED ON 2006 SPORTAGES. *TR

DRIVING ON INTERSTATE I-84 WEST WHEN I HEARD A LOUD NOISE FROM THE REAR OF MY CAR. I PULLED OFF JUST BEFORE I WAS GOING TO TURN ONTO THE TACONIC PARKWAY GOING NORTH TO ALBANY (I LIVE IN ALBANY COUNTY, NY). I SLOWLY PULLED MY CAR ONTO THE TACONIC TO GET OUT OF THE MASSIVE TRAFFIC. I LOOKED UNDER THE REAR OF THE CAR AND SAW THAT THE CONTROL ARM OF THE STRUT ON THE DRIVER'S SIDE HAD RUSTED THROUGH COMPLETELY AND BROKEN. THE CONTROL ARM ON THE PASSENGER SIDE WAS ALSO RUSTED THROUGH AND WOULD HAVE BROKEN AS WELL. *JB