MY COMPLAINT IS THAT WE HAVE BEEN SMELLING A STRONG ODOR OF GAS IN OUR KIA SPOARTAGE WE TOOK IT IN TO A SHOP AND FOUND OUT THAT THE FUEL PUMP IS NO GOOD AND NEEDS REPLACE THAT A HOSE BROKE ON IT AND THEN TO FIND OUT THAT THE TANK IS SO RUSTED IT CANT HOLD THE NEW ONE ON THE CAR IS ONLY 8 YRS OLD I THINK THIS IS UNREAL THAT ONLY…
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MY COMPLAINT IS THAT WE HAVE BEEN SMELLING A STRONG ODOR OF GAS IN OUR KIA SPOARTAGE WE TOOK IT IN TO A SHOP AND FOUND OUT THAT THE FUEL PUMP IS NO GOOD AND NEEDS REPLACE THAT A HOSE BROKE ON IT AND THEN TO FIND OUT THAT THE TANK IS SO RUSTED IT CANT HOLD THE NEW ONE ON THE CAR IS ONLY 8 YRS OLD I THINK THIS IS UNREAL THAT ONLY 8 YRS OLD AND WE HAVE TO REPLACE THE WHOLE SYSTEM THIS IS JUST UNHEARD OF ANYTHING YOU CAN PROVIDE ME WITH WOULD HELP. *TR
NHTSA ODI #10248078
Mileage unknown · Nov 2, 2006
Electrical SystemEngine And Engine CoolingEquipment
ROTORS WERE BAD UPON PURCHASE, DEALER REPLACED THEM FOR FREE ONLY BECAUSE THE SERVICE REP. KNEW MY DECEASED HUSBAND. I WAS DRIVING ON THE FREEWAY AT A SPEED OF ABOUT 65 MPH, WHEN THE TRUCK DIED AT 87,000 MILES. I WAS ALMOST HIT SEVERAL TIMES. THE TIMING BELT BROKE-SOMETHING THAT WAS REPLACED A COUPLE MONTHS PRIOR BY THE DEALE…
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ROTORS WERE BAD UPON PURCHASE, DEALER REPLACED THEM FOR FREE ONLY BECAUSE THE SERVICE REP. KNEW MY DECEASED HUSBAND. I WAS DRIVING ON THE FREEWAY AT A SPEED OF ABOUT 65 MPH, WHEN THE TRUCK DIED AT 87,000 MILES. I WAS ALMOST HIT SEVERAL TIMES. THE TIMING BELT BROKE-SOMETHING THAT WAS REPLACED A COUPLE MONTHS PRIOR BY THE DEALER. MY WATER PUMP AND PULLEYS AND BELT WERE REPLACED FOR ABOUT 700 DOLLARS LESS THEN DEALER ORIGINALLY CHARGED ME. THE DEALER SINCE HAS REPAID FOR THEIR INCORRECT BELT SIZE--BELT WAS INCORRECT FOR MY TRUCK. DEALER INSTALLED STRUTS BROKE AFTER ABOUT 25 MILES OF USAGE--DEALER CLAIMED THAT I DROVE MY TRUCK OVER SPEED BUMPS ROUGH--HAHAHA. THAN, I GUESS IS SUCH A BAD CA SMOG LAW, THE CHECK ENGINE LIGHT FOR 2 YEARS PLUS STILL WILL NOT GO OFF. I PASSED ALL EMISSIONS FOR MY SMOG CHECK, BUT THE CHECK ENGINE LIGHT KEEPS FAILING ME. I HAD THE HEAT PLATE REMOVED AND THE EXHAUST MANIFOLD WAS CRACKED AND IT FROZE MY UPPER O2 SENSOR--REPAIR DONE BY PERSONAL MECHANIC WITH PARTS THAT I PURCHASED ONLINE FOR ABOUT 1/3 THE PRICE OF THE DEALER PARTS AND WORK DONE. OK, I THOUGHT THE LIGHT WOULD COME OFF..IT DIDN'T. I HAVE TO CHANGE THE OTHER O2 SENSOR. ALSO MY BRAKE SENSOR FOR ABS BRAKES--THAT I DON'T HAVE--WENT OUT AND NOW I HAVE TO OVERRIDE THE SYSTEM WITH AN ICE-PICK. YOU WOULD THINK THAT WOULD BE A PROBLEM BUT IT ISN'T. THE FAILURE OF THE BRAKE SENSOR CAUSES NOT ONLY FOR THE GEAR BOX TO LOCK, IT IS ALSO RESPONSIBLE FOR THE TURN SIGNALS--THEY ARE ON THE SAME FUSE SYSTEM. MY TRUCK HAS ABOUT 135K MILES AND FOR THE MOST PART RUNS GREAT, JUST MINOR ISSUES THAT MY PERSONAL MECHANIC HAS FIXED AND REPAIRED FOR FREE BECAUSE MY TRUCK IS A TEST TRUCK FOR THE OTHER KIA'S THAT COME IN FOR WORK AND THE DEALER CAN OR WILL NOT TROUBLE SHOOT. OH AND GET THIS, I TAKE THE TRUCK IN FOR THE SEAT-BELT REPLACEMENT DURING THE RECALL, DEALER TOLD ME THAT I HAVE TO PAY FOR THE WORK AND THE PARTS ARE FREE. THAT WAS NOT PART OF THE PAPERWORK I GOT IN THE MAIL. *NM
NHTSA ODI #10172452
10,000 miles · Jul 23, 2003
EquipmentService Brakes, Hydraulic
I HAVE HAD THE BRAKE ROTORS REPALCED OR RESURFACED 4 TIMES NOW. VEHICLE HAS RECURRING PROBLEM OF BRAKE PULSATION DUE TO WARPED ROTORS. ORIGINALLY I WAS TOLD THE ROTORS WERE DEFECTIVE AND KIA WAS REPLACING ALL ROTORS. NOW AFTER SEVERAL ATTEMPTS TO REPAIR I AM TOLD THIS IS NOT A DEFECT BUT "NORMAL WEAR". I BELIEVE THE FRONT BR…
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I HAVE HAD THE BRAKE ROTORS REPALCED OR RESURFACED 4 TIMES NOW. VEHICLE HAS RECURRING PROBLEM OF BRAKE PULSATION DUE TO WARPED ROTORS. ORIGINALLY I WAS TOLD THE ROTORS WERE DEFECTIVE AND KIA WAS REPLACING ALL ROTORS. NOW AFTER SEVERAL ATTEMPTS TO REPAIR I AM TOLD THIS IS NOT A DEFECT BUT "NORMAL WEAR". I BELIEVE THE FRONT BRAKING SYSTEM IS SUB-STANDARD AND IS PRONE TO OVERHEATING WHICH CAUSES WARPING.*AK
NHTSA ODI #10028979
Mileage unknown · Aug 13, 2002
EquipmentService Brakes, HydraulicSteering
THE VEHICLE EXPERIENCED PROBLEMS WITH THE RADIO. *SLC THERE WERE ALSO PROBLEMS WITH THE POWER STEERING AND ON ANOTHER OCCASION THE CONSUMER HEARD A CLUNK NOISE AND FOUND THAT THERE WERE NO BRAKES AS THE CONSUMER PULLED OUT OF A PARKING LOT. THE CONSUMER FEELS THAT THE VEHICLE SHOULD BE REPLACED. *SCC
NHTSA ODI #567109
Mileage unknown · May 28, 2002
Electrical SystemEquipmentVisibility
FUSE FOR POWER WINDOWS AND A/C BLOWER KEPT BLOWING OUT. VEHICLE BEEN TO DEALER ON TWO OCCASIONS, AND PROBLEM REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8010605
Mileage unknown · Apr 3, 2002
Equipment
I HAVE TAKEN IT TO THE OLD DEALER AT LEASE THREE TIMES; NEW DEALER THREE TIMES, THE LAST TIME I WAS TOLD THEY WOULD HAVE TO CHECK WITH KIA TO SEE IF THEY WOULD HONOR THE WARRANTY. I HAVE NOT HEARD FROM THEM! I NOW HAVE 44,300 MILES ON IT.NO SAFETY DEFECT LISTED. *AK
NHTSA ODI #760177
Mileage unknown · Feb 15, 2002
Electrical SystemEquipmentPower Train
ELECTRICAL LIGHTS, EQUIPMENT, POWER TRAIN ALL ARE MALFUNCTIONED.
NHTSA ODI #9005885
Mileage unknown · Mar 30, 2000
Equipment
THIE DIAGRAM ON PAGE 6-5 IN THE OWNERS MANUAL SHOWS THE WRONG WAY FOR CONNECTING JUMPER CABLES, COULD CAUSE BATTERY TO EXPLODE. NLM
NHTSA ODI #551613
Mileage unknown · Mar 21, 2000
Engine And Engine CoolingEquipment
TIMING BELT JUMPED ONE TOOTH CAUSING THE VEHICLE TO CRANK BUT NOT START. NLM
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FRONT SAFETY BELT BUCKLES MAY EMIT A "CLICK" SOUND DURING THE BUCKLING PROCESS THAT IS SIMILAR TO THE SOUND EMITTED WHEN A BUCKLE IS BEING LATCHED, WHEN IT IS NOT.
Consequence & remedy
Consequence: THE LATCH CAN THEN PULL OUT OF THE BUCKLE WHEN TENSION IS APPLIED.
Remedy: DEALERS WILL REPLACE BOTH FRONT SEAT BELT BUCKLES. THE RECALL BEGAN AUGUST 16, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLE. THESE VEHICLES WERE DISTRIBUTED WITH OWNERS MANUALS WITH AN INCORRECT JUMP START DIAGRAM. THE WRITTEN INSTRUCTIONS FOR JUMP STARTING ARE ACCURATE. HOWEVER, THE DIAGRAM DEPICTS THE JUMPER CABLES ATTACHED TO THE WRONG POLARITY TERMINALS. IF THE DIAGRAM WERE FOLLOWED WITHOUT REFERENCE TO THE INSTRUCTIONS, THE RESULTING IMPROPER CONNECTIONS COULD CAUSE THE BATTERY TO RUPTURE AGGRESSIVELY DUE TO INCREASED INTERNAL PRESSURES.
Consequence & remedy
Consequence: THIS COULD CAUSE POTENTIAL SERIOUS INJURY TO BYSTANDERS.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADHESIVE LABEL WITH THE CORRECT ILLUSTRATION TO PERMANENTLY AFFIX TO THEIR RESPECTIVE OWNERS MANUALS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE.THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (3)
Fuel System, Gasoline
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE.THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE.THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE.THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
ON JANUARY 4, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FUEL LEAKAGE FROM THE STEEL FUEL STORAGE TANK IN CERTAIN MODEL YEAR 1999-2000 KIA SPORTAGE VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON JANUARY 25, 2006 REQUESTING INFORMATION ABOUT THESE AND OTHER KIA SPORTAGE VEHICLES.ODI IS AWARE OF 40 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE FUEL STORAGE TANK LEAKAGE IN THE SUBJECT VEHICLES.ANALYSIS OF MANUFACTURER DATA INDICATES THAT ALLEGED FUEL LEAKAGE AT OR NEAR THE STORAGE TANK MAY BE ATTRIBUTED TO SEVERAL DIFFERENT FAILURE MODES INVOLVING THE FUEL CONTAINMENT AND DISTRIBUTION SYSTEM.KIA HAS IDENTIFIED CORROSION AS A PRIMARY CAUSAL FACTOR RELATED TO FUEL STORAGE TANK COMPLAINTS AND CONTINUED FUEL SYSTEM PART SALES.ACCORDING TO KIA, FUEL TANK CORROSION CLAIMS RELATED TO LEAKAGE CAN BE DIVIDED INTO TWO CATEGORIES: LOWER TANK CLAIMS ASSOCIATED WITH EXTERIOR CORROSION DUE TO DISRUPTION OF THE POLYVINYL CHLORIDE (PVC) PROTECTIVE COATING AND UPPER TANK CLAIMS ASSOCIATED WITH CORROSION AT THE FUEL SENDING UNIT MOUNTING PLATE AREA.THE MANUFACTURER'S INVESTIGATION INTO ALLEGED FUEL TANK CORROSION RESULTING IN LEAKAGE IS ONGOING.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-007) TO FURTHER STUDY THE FREQUENCY, SCOPE, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA04007 · Seat Belt Buckle False Latch/malfunction
Opened Feb 27, 2004 · Closed Jul 26, 2004
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
THE MANUFACTURER HAS INITIATED A SAFETY RELATED CAMPAIGN TO RECALL THE SUBJECT VEHICLES FOR CORRECTION OF THE SEAT BELT BUCKLE DEFECT.THE CORRECTIVE ACTION IS TO REPLACE THE SEAT BELTS/BUCKLES.THIS SAFETY RECALL PROGRAM HAS BEEN ASSIGNED NHTSA CAMPAIGN NO. 04V305.
RQ03007 · Seat Belt Buckle False Latch/malfunction
Opened Oct 14, 2003 · Closed Feb 27, 2004
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
INFORMATION RECEIVED AND ANALYZED DURING THIS RQ DISCLOSED THAT MY 1999 AND 2000 KIA SEPHIA AND SPORTAGE VEHICLES WERE EQUIPPED WITH MODIFIED VERSIONS OF THE SAME SAFETY BELT LATCH ASSEMBLY AS THOSE RECALLED IN CAMPAIGN NO. 02V-216.THESE LATCH ASSEMBLIES WERE IDENTIFIED AS TYPE A97. ODI ANALYSES INDICATE A CONTINUING TREND OF CONSUMER COMPLAINTS FOLLOWING A SERIES OF DESIGN MODIFICATIONS MADE BY KIA TO IMPROVE THE A97 LATCH ASSEMBLY.MY 2001 AND 2002 SUBJECT VEHICLES WERE EQUIPPED WITH DIFFERENT DESIGN LATCH ASSEMBLIES (TYPE DB-6 OR AUTOLIV) AND EXHIBIT A MUCH LOWER COMPLAINT COUNT.THIS RQ HAS BEEN UPGRADED TO AN EA IN ORDER TO FURTHER INVESTIGATE THIS MATTER FOR THE SUBJECT VEHICLES EQUIPPED WITH TYPE A97 LATCH ASSEMBLIES.
DP02006 · Vehicle Rollover
Opened Jun 5, 2002 · Closed Sep 23, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE00026 · Incorrect Battery JUMP-START
Opened Jul 10, 2000 · Closed Jul 31, 2000
Status: closed (inferred from source dates) · Electrical System
ALLEGE BATTETY MAY EXPLODE IF OWNER'S ATTEMPT TO JUMP-STATE THE VEHICLE BY FOLLOWING THE OWNER'S MANUAL DIAGRAM