NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
97 reportsMileage unknown · Mar 27, 2024
Engine
I purchased a new 2023 Kia Sportage Hybrid from Bill Dodge Kia in Westbrook, Maine in December 2022. Beginning in January 2024, there have been numerous times when the gasoline engine does not come on, even at highway speeds. I have brought it to the Nashua and Manchester Kia dealerships, and Kia corporate has even sent out an …
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I purchased a new 2023 Kia Sportage Hybrid from Bill Dodge Kia in Westbrook, Maine in December 2022. Beginning in January 2024, there have been numerous times when the gasoline engine does not come on, even at highway speeds. I have brought it to the Nashua and Manchester Kia dealerships, and Kia corporate has even sent out an "expert' to look into the matter. Though the dealership was able to duplicate the problem, ultimately they said they didn't know how to fix it and it was released back to me. Here's the kicker: I asked if they would buy the car back from me because I didn't want it, and they said "Oh no, we know there's something wrong with it." It was out of service for 74 days. There were no warning signs before it happened. I have videos of it happening.
NHTSA ODI #11579706
Mileage unknown · Mar 23, 2024
Engine
Multiple times, my family has been driving along and the gasoline engine does not come on. The last time it happened, I had the presence of mind to take a couple of videos to prove it. Yes, it is available for inspection. The safety of my family and others on the road because my accelation was capped at about 40mph, even on the…
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Multiple times, my family has been driving along and the gasoline engine does not come on. The last time it happened, I had the presence of mind to take a couple of videos to prove it. Yes, it is available for inspection. The safety of my family and others on the road because my accelation was capped at about 40mph, even on the highway, and my range was limited to a few minutes. Yes it was reproduced at Manchester Kia. They documented it. Kia has inspected it. There were no warning signs.
NHTSA ODI #11579022
Mileage unknown · Mar 11, 2024
Tires
235 60r18 103h Sidewall popped like balloon at under 40mph. Instant flat. Tire hadn’t been touched since last rotation 2 months ago. No sensor indicator for low tire pressure. 23 KIA Sportage hybrid. 20k miles. Never seen tire tear like this in my 53 years.
NHTSA ODI #11576728
16,800 miles · Mar 5, 2024
VisibilityInjury
The contact owns a 2023 Kia Sportage. The contact stated that while driving at approximately 74–78 MPH on flat land with a top box loaded to the specified weight on the manufacturer's roof racks, there was an abnormally loud popping sound detected, and the front panel of the sunroof exploded without warning or impact. The driver…
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The contact owns a 2023 Kia Sportage. The contact stated that while driving at approximately 74–78 MPH on flat land with a top box loaded to the specified weight on the manufacturer's roof racks, there was an abnormally loud popping sound detected, and the front panel of the sunroof exploded without warning or impact. The driver, the passenger-side front seat occupant, and a child occupant located in the driver's side rear seat utilizing a rear-facing car seat sustained cuts, but medical attention was not provided. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and opened a claim. The approximate failure mileage was 16,800.
NHTSA ODI #11575530
Mileage unknown · Feb 14, 2024
Electrical SystemUnknown Or Other
Good Morning Over the last 6 months or more the computer panel that controls the back up cameras heat radio maps and other things have gone off and on while driving then cuts back on. today was the last straw the monitor was out the whole time i was driving to work. I have video of this happening oh and this happens in both o…
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Good Morning Over the last 6 months or more the computer panel that controls the back up cameras heat radio maps and other things have gone off and on while driving then cuts back on. today was the last straw the monitor was out the whole time i was driving to work. I have video of this happening oh and this happens in both our 2023 Kia And anytime i go to dealer they cant seem to get to do the same things for them
NHTSA ODI #11571800
Mileage unknown · Jan 31, 2024
Engine
Bought new Kia Sportage Hybrid from Fette Kia in Clifton 3 months ago. >2,800 miles, Error "Check Hybrid System. Stop Safety. With the warning sign up. Vehicle won't go more than 20 mph. I called Kia and they're giving me 3 weeks appt, and they won't cover rental. To add insult to injury, customer service was rude too. Don't bu…
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Bought new Kia Sportage Hybrid from Fette Kia in Clifton 3 months ago. >2,800 miles, Error "Check Hybrid System. Stop Safety. With the warning sign up. Vehicle won't go more than 20 mph. I called Kia and they're giving me 3 weeks appt, and they won't cover rental. To add insult to injury, customer service was rude too. Don't buy KIA or go to Fette Clifton.
NHTSA ODI #11569030
Mileage unknown · Jan 17, 2024
EnginePower Train
On June 9, 2023, the owner purchased a brand-new 2023 Kia Sportage Hybrid from Quirk Kia Braintree. Over the next six months, the owner regularly drove the car between work and home, accumulating approximately 4,500 miles. However, in early January 1st 2024, the owner noticed that the check engine light had illuminated, althoug…
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On June 9, 2023, the owner purchased a brand-new 2023 Kia Sportage Hybrid from Quirk Kia Braintree. Over the next six months, the owner regularly drove the car between work and home, accumulating approximately 4,500 miles. However, in early January 1st 2024, the owner noticed that the check engine light had illuminated, although there were no other noticeable issues with the vehicle at that time. In response to the warning light, the owner ceased using the car and promptly scheduled an appointment with Quirk Kia for a diagnosis. When the owner attempted to drive the car to the dealership, it exhibited severe shaking when the engine was running, rendering it undrivable. Subsequently, the owner had the car towed to Quirk Kia, where it has remained since January 5, 2024. Upon examination, multiple error codes were detected, yet as of January 17, 2024, the dealership has been unable to determine the root cause of the engine's shaking. They have raised the possibility of poor-quality gasoline as a potential culprit, and they claim to have conducted tests on the fuel. Based on the email and phone communications between the owner and the dealership, the owner believe that the gasoline used was of good quality (the owner consistently refueled at Costco). Additionally, three pictures of the fuel test were shared (attached), indicating that the ethanol content in the gasoline was below 10%, which aligns with the car's manual specifications. Their proposed solution is to replace the gas tank, with the cost to be borne by the owner. The owner find this resolution to be entirely unacceptable.
NHTSA ODI #11566056
Mileage unknown · Jan 13, 2024
Vehicle Speed Control
I was driving for approximately 30 minutes, using cruise control as needed. There was a decreased speed area so I toggled down to reduce speed from 65 to 55. My cruise control speed jumped from 65 to 110. NOTHING I did would reduce the speed. I had to turn off the cruise control to get control of my vehicle again. I thought …
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I was driving for approximately 30 minutes, using cruise control as needed. There was a decreased speed area so I toggled down to reduce speed from 65 to 55. My cruise control speed jumped from 65 to 110. NOTHING I did would reduce the speed. I had to turn off the cruise control to get control of my vehicle again. I thought I did something wrong so I turned on cruise control and attempted to set the speed again. Immediately upon using the toggle to set the speed, the speed jumped to 110. This happened several time and I couldn’t get cruise control to work correctly for approximately 30-45 minutes. Finally I found a safe area to pull off the interstate, turn the vehicle off and back on. At which time the speed controls began working correctly again. Very scary and unsafe situation!
NHTSA ODI #11565265
Mileage unknown · Jan 12, 2024
Forward Collision AvoidanceService BrakesCrash
Driving 5 hours away. Got to my destination parked and went to check in . Came back to my car and drove to where my room was going to be. I went to try to stop and the brakes were spongy and seems like it too forever to finally stop. Due to this issue I ended up hitting a curb and damaging my car/ tires. I was very scared to dri…
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Driving 5 hours away. Got to my destination parked and went to check in . Came back to my car and drove to where my room was going to be. I went to try to stop and the brakes were spongy and seems like it too forever to finally stop. Due to this issue I ended up hitting a curb and damaging my car/ tires. I was very scared to drive back home like that. I looked it up and it says there is a recall for the breaking system but my car wasnt one of them. I need to get this fixed asap and also my tires/ front end of Car. What can I do about this issue and getting it fixed asap ?!
NHTSA ODI #11565162
Mileage unknown · Dec 4, 2023
Unknown Or Other
Our vehicle’s windshield has needed replacing due to crack 3 times in 15415 miles!
NHTSA ODI #11558348