2020 Kia Soul

I have two complaints. One just occurred while driving down the highway. My hood popped open. I do not go under the hood. I have my car serviced. The last time it was serviced was over a month ago. The hood popped open immediately the alarm began to ring and I pulled over. I got out on the side of the highway to close it. I immediately called the dealer and they say they have to keep my car to address this and another issue I previously reported. The other issue is my car revs and sounds like a race car. When I told them this they asked how many miles I have. I did pay for an extended warranty. The last time I serviced the car with them in November they said it was taken care of but it is not. I told them don't wait until the mileage reads high and the warranty has expired. I need my only vehicle to run appropriately. I looked today and it seems that the 2020 kia soul has engine issues which might account for the rev and poor running. I was told they should make the corrections free of charge. I am a woman dealing with this so it has been my experience that the treatment and service provided for a man and a woman is not always equitable. Please help.

The auto start-stop function sometimes will not restart. This time it happened in the middle of traffic at an intersection, and I had to put the car in park and restart it before I could move. This could cause a collision in busy traffic times or if people are not paying attention. The problem has not been confirmed by a dealer at this time. During the time it shut off, the battery light and oil light came on, but I just had the car serviced three weeks ago and was told it passed their inspection (I only go to my manufacturer's dealership for service). The oil light and battery light shut off and did not reappear again after restarting the car. The vehicle can be available for inspection depending on time and date. This happened once before about a year ago, but the dealership said nothing was wrong with the vehicle.

On 5/27/23 I was stopped at a light in the middle of active traffic. When traffic started moving again, I put my foot on the accelerator. Nothing happened: the "check engine" light appeared on the dashboard as well as the "Auto Stop" light, which showed up yellow. The engine was dead. Cars in back started honking. I put on my hazard lights, turned the ignition off, waited a few seconds, then on impulse turned the key on again. Car started without a problem, and the indicator lights disappeared. I called the dealership but could not get a service appointment until Thursday. I am afraid my own car will kill me if this happens again in active traffic.

My experience: My transmission failed while driving at full speed on the highway. My car initially started balking, with RPMs jumping between 2000 and 3000 RMPs. Then, it revved high and RPMs suddenly jumped into the red while the car was not propelling forward at any real speed. It was an extremely dangerous, scary situation in the rain, with an 18-wheeler right behind me. I am grateful to have made it to the dealer without having a crash. There were never any warning lamps and this happened out of the blue, without prior warning. Dealer report: "Metal debris on speed sensor; transmission internal failure. Techline authorized transmission replacement." Transmission has been replaced.

Car subject to theft SEE NHSTA press release Feb. 14, 2003 The press release announced a fix had already been achieved (EMPHASIS ADDED): Hyundai and Kia HAVE developed theft deterrent software for millions of their vehicles that lack an immobilizer and will provide it FREE of charge to vehicle owners Unless your PIO totally muffed, this has been an EXTREMELY SLOW ROLLOUT. Two local dealers deny having any information about by vehicle from Kia. The Kia consumer line is jammed and I have not received any callbacks. Now I have gotten a a threatening letter from my insurer. Get on Kia's ass. This is a safety issue. See "Eight fatalities" https://www.cbsnews.com/news/tiktok-hyundai-kia-challenge-car-thefts-security/ Feb. 14 2023

The contact owns a 2020 Kia Soul. The contact stated that on several occasions while driving at slow speeds or while idling, the vehicle stalled without warning. The contact was able to coast the vehicle off the road and restart the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the dealer test drove the vehicle. The vehicle was diagnosed, and it was determined that the transmission needed to be reset. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the vehicle was diagnosed but the failure could not be duplicated. The contact stated that upon research, the vehicle previously included in NHTSA Campaign Number: 21V259000 (Engine). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,400.

While at a red light the vehicle stalled out and would not restart. The vehicle was pushed into a parking lot and the battery life and oil were assessed. It was then determined that there was no oil in the engine by checking the dip stick. Oil was then added and spilled out simultaneously because the oil plug was missing from the vehicle. It was determined that it fell out while driving. The vehicle has 114k miles and had received an oil change 15 days prior.

While driving on the highway at 60 mph, the vehicle Started To feel like it was trying to go forward (thrusting) on its own. It then accelerated on its own to over 80 mph. I slammed on the brakes and pulled over and put it in park.the engine was revving in park. After Kia roads on assistance couldn't send a tow truck,I thought I would be okay driving on the emergency lane The 2 miles home from the highway. As I put the car in drive, the engine was revving at 6 On the gauge but the vehicle Wouldn't go over 20 miles an hour. It is at the dealership today. There were no warnings or lights or sounds.It all started with the slight thrusting of the entire car. I could have easily slammed into the back of another vehicle if it had been in front of me.