2020 Kia Soul

The contact owns a 2020 Kia Soul. The contact stated that while operating the vehicle, a fluttering sound was present coming from the engine compartment and the vehicle would drive very poorly and occasionally stalled. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The contact was later informed that the vehicle was included in NHTSA campaign number 21V259000 (Engine) however, the part to do the recall repair was unavailable. The manufacturer was contacted and confirmed that the part for the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Parts distribution disconnect. The failure mileage was 21,000.

The contact owns a 2020 Kia Soul. The contact stated while driving approximately 70 mph, the vehicle loss motive power and stalled without warning. After restarting the vehicle, the vehicle failed to properly accelerate. The vehicle was taken to the local dealer several times and the battery, spark plugs, and ignition coils were replaced however, the failure recurred. The manufacturer was notified of the failure. The contact was informed that the Vin was included in the NHTSA campaign number: 21V259000 (Engine). The failure mileage was 14,750.

My car has been at Classic Kia in Beaumont TX with the exception of 2 days since May 5. It stalled and died repeatedly. They said they fixed it and I picked it up may 19th. It died 20 miles down the road and warning light came back on...service engine soon. I returned it to them May 21 and they still have it. They say metal shavings are in the oil. I am hamstrung without a car. I don't think they have mechanics that know how to fix it. I called Kia Corp. June 7. They said they'd call Classic Kia and call me back. They have still not called me back. Please help me. Nobody should take two months to repair factory recalls!

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA campaign number:21V259000 (Engine) however, the part to do the recall was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Took the vehicle in for oil consumption issues earlier this year. Kia cooperate stated the consumption was abnormal, but within parameters and would not fix the problem. The recall came out for the oil piston issue and i took the vehicle on for repair. Kia still refuses to fix the oil piston ring issue and oil consumption issue under the recall order. States the issue with the vehicle is abnormal, but passed inspection. The engine does not run correctly, while driving on the road, the engine looses power and has knocking sound. The vehicle still uses oil and Kia refuses to fix under warranty or the recall. .

The contact owns a 2020 Kia Soul. The contact stated that while her son was driving approximately 60 mph, the vehicle stalled without warning. There was an abnormal ticking sound detected. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was sludge buildup in the engine from poor maintenance. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was like the failure mentioned in NHTSA campaign number: 21V259000 (Engine). The failure mileage was 22,000. Consumer stated vehicle is not drivable will only drive about a block before it shuts off. Recall repairs for earliest date is August 6, 2021. Mechanic could not perform due to pre-existing damage caused by lack of maintenance and manufacturer would not honor repairs in the recall.

Engine shuddering violently, losing power and shutting off around 6500 miles causing loss of power and near accidents. The check engine light came on and remained solid during the duration of the incident. Oil level was found to be around 2.5 quarts low after being observed resting at a healthy level just 1000 miles prior during fluid checks by owner. Vehicle had recently been taken to dealership for first oil, lube and filter visit and inspection around 3500 miles. Following the discovery of oil loss vehicle was promptly taken to dealership where no external leaks were detected and an oil consumption test was started. The consumer stated the Kia oil consumption test disallows for the consumer to check the oil. The consumer would have to drive the vehicle 1,000 miles or until the car shuts off while testing the vehicle.

STOPPED AT STOP LIGHT, LIGHT TURNED GREEN. PRESSED GAS AND DASHBOARD SYMBOLS CAME ON AND CAR DIED. TRIED STARTING AGAIN AND IT WAS DEAD. PUSHED IT TO PARKING LOT AND TRIED TO JUMP IT. DIDNT JUMP.. PUSHED TO AUTO ZONE. TESTED BATTERY IT WAS AT 10%. THEY DIDN'T HAVE A BATTERY. USED A JUMP BOX AND CAR STARTED. WAS ABLE TO DRIVE IT HOME.