2020 Kia Soul

The car stalled when coming to a stop and would not start for over 5 mins while on a major road. When the car finally started engine light started to flash and at a fast speed. Got the car home and noticed the oil leaking heavily. I have only had the car for 2 weeks so I took the car into the AutoCare shop for diagnoses and the code came back as code p1327. I was told the car must go to the Kia dealership immediately and be towed.

I recently purchased this 2020 Kia Soul at the end of April 2023. About 2 weeks ago while I was stopped for a red light in a busy intersection and the "restart" feature was engaged as I had the brake pedal pressed but then as the light turns green and I move my foot from brake to gas (that step is supposed to restart the engine) it did not start immediatley as it should have, Which left me in the lane of traffic vulnerable to possible accidents until it restarted. It finally started after what seemed to be forever and embarassment caused by the restart failure. This event could have had a different outcome if the car wouldn't have restarted. I am taking the car to the dealer tomorrow to have it inspected. I wasn't that there was even a problem until this happened there were no warning lights. I also recieved a "voucher" in the mail to take with me to the dealer stating that my car is a high risk potential pre existing conditions with mechanical or electrical issues. I have only had this car less than 2 months and am already having issues with it. I think I'm regretting this purchase. There is also a sluggish gear shift in the transmission it does'nt seem to be working properly also an engine knock that wasn't there previously. It's not even due for the first oil change since purchase. Kia shoulkd get it together and stop duping unsuspecting naive first time car buyers like myself.

ON 8/18/22 I HAD 5 RECALLS DONE ONE BEING SC209 THE PISTIONOIL RING, THAT WAS CAUSING IT TO STALL OUT/DIE IN TRAFFIC AFTER THE RECALL IT WORKED FINE FOR A FEW DAYS THEN IT PROGRESSIVE GOTTEN WORSE AND STARTED USING OIL, AND THE OIL LIGHT NO LONGER WORKED . ALSO AFTER A OIL CHANGE THE "ALERT FOR DUE OIL CHANGE " DID NOT RESET I TOOK IT BACK TO KIA OF CHATTANOOGA,(2/22/23) AND THEY PROCEEDED TO TELL ME EVERY OTHER THING THAT WAS WRONG AND DID NOT ADDRESS THE OIL LEAK OR THE STALLING OUT. THEY WERE DISMISSIVE OF MY CONCERNS AND TOLD ME THE ENGINE WAS FULL OF GUNK AND IT WAS FROM IMPROPER UPKEEP WHICH IS UNTRUE I TRIED TO EXPLAIN THAT THE OIL CHANGE I HAD DONE WASNT REGISTERING, BUT I WAS IGNORED AND SO I TOOK MY KIA TO GOODYEAR(2/24/23) AND HAD THE $800+ IN REPAIRS DONE. WHICH STILL DID NOT REPAIR THE STALLING OUT. I TOOK IT BACK TO KIA ON 6/1/23 AND THEY REFUSED TO DO ANYTHING TO IT SAYING MY WARRANTY WAS VOID SO I TOOK IT BACK TO GOODYEAR ON 6/2/23 HAD $250+ OF MORE WORK DONE AND IT STILL DID NOT FIX MY CAR . IT IS NOW SITTING IN MY PARKING LOT UNDRIVABLE BECCAUSE IT WILL NOT STAY CRANKED AND THE ENGINE NO LONGER SHIFTS GEARS ON ITS ON . THIS IS A ENGINE ISSUES AND THEY WILL NOT ADDRESS IT BECAUSE THERE ARE NOT ANY RECALLS .

I have two complaints. One just occurred while driving down the highway. My hood popped open. I do not go under the hood. I have my car serviced. The last time it was serviced was over a month ago. The hood popped open immediately the alarm began to ring and I pulled over. I got out on the side of the highway to close it. I immediately called the dealer and they say they have to keep my car to address this and another issue I previously reported. The other issue is my car revs and sounds like a race car. When I told them this they asked how many miles I have. I did pay for an extended warranty. The last time I serviced the car with them in November they said it was taken care of but it is not. I told them don't wait until the mileage reads high and the warranty has expired. I need my only vehicle to run appropriately. I looked today and it seems that the 2020 kia soul has engine issues which might account for the rev and poor running. I was told they should make the corrections free of charge. I am a woman dealing with this so it has been my experience that the treatment and service provided for a man and a woman is not always equitable. Please help.

On 5/27/23 I was stopped at a light in the middle of active traffic. When traffic started moving again, I put my foot on the accelerator. Nothing happened: the "check engine" light appeared on the dashboard as well as the "Auto Stop" light, which showed up yellow. The engine was dead. Cars in back started honking. I put on my hazard lights, turned the ignition off, waited a few seconds, then on impulse turned the key on again. Car started without a problem, and the indicator lights disappeared. I called the dealership but could not get a service appointment until Thursday. I am afraid my own car will kill me if this happens again in active traffic.

The contact owns a 2020 Kia Soul. The contact stated that on several occasions while driving at slow speeds or while idling, the vehicle stalled without warning. The contact was able to coast the vehicle off the road and restart the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the dealer test drove the vehicle. The vehicle was diagnosed, and it was determined that the transmission needed to be reset. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the vehicle was diagnosed but the failure could not be duplicated. The contact stated that upon research, the vehicle previously included in NHTSA Campaign Number: 21V259000 (Engine). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,400.

While at a red light the vehicle stalled out and would not restart. The vehicle was pushed into a parking lot and the battery life and oil were assessed. It was then determined that there was no oil in the engine by checking the dip stick. Oil was then added and spilled out simultaneously because the oil plug was missing from the vehicle. It was determined that it fell out while driving. The vehicle has 114k miles and had received an oil change 15 days prior.