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2019 Kia Soul

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Kia Soul do not stand out strongly from the model-year median of 225.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Soul years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

45 reports with mileage · 91 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports8 fire reports7 injury reports

What owners actually said

136 reports
110,000 miles · Sep 12, 2024
Unknown Or OtherFire

My 2019 Kia Soul caught fire while I was driving it. I was driving and all of a sudden there was a light knocking sound in the engine. I was going up a slight hill and the knocking got super loud and then something went bang in the engine, the abs and engine lights started flashing and I pulled over. The lady who was travelin…

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My 2019 Kia Soul caught fire while I was driving it. I was driving and all of a sudden there was a light knocking sound in the engine. I was going up a slight hill and the knocking got super loud and then something went bang in the engine, the abs and engine lights started flashing and I pulled over. The lady who was traveling behind me, pulled in front of me, ran up to my door and yelled at me to get out and run away from the car as it was on fire. Within 30 seconds the car was completely engulfed. Total loss.

NHTSA ODI #11614118

Mileage unknown · Aug 24, 2024
EngineFire

I was driving home from work on the highway. The check engine light came on. I made a mental note to tell my son, who is a mechanic. The engine stalled out. I had enough momentum to take the exit from the highway and turn onto a side street before the car quit rolling. A helpful dog walker informed me that it wouldn't restart b…

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I was driving home from work on the highway. The check engine light came on. I made a mental note to tell my son, who is a mechanic. The engine stalled out. I had enough momentum to take the exit from the highway and turn onto a side street before the car quit rolling. A helpful dog walker informed me that it wouldn't restart because it was on fire underneath. Luckily, superman drove by and put the fire out before the vehicle or even the engine were fully engulfed. My son & friend (also a mechanic) arrived and peered at the engine... their opinion was that oil on the catalytic converter started the fire. The car has been towed to their shop while I investigate my options.

NHTSA ODI #11610641

56,000 miles · Jul 23, 2024
Fuel System, Gasoline

The contact owns a 2019 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and failed to accelerate above 40 MPH. The vehicle was steered into a parking lot and parked. The vehicle was restarted, and the check engine warning light was illuminated. The vehicle failed accelerate above 20 MPH. The vehi…

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The contact owns a 2019 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and failed to accelerate above 40 MPH. The vehicle was steered into a parking lot and parked. The vehicle was restarted, and the check engine warning light was illuminated. The vehicle failed accelerate above 20 MPH. The vehicle was taken to a parts store where a handheld diagnostic machine retrieved DTC codes: P0303 and P016F. The vehicle was then towed to a dealer but was not diagnosed or repaired. The vehicle was then towed to an independent mechanic and was diagnosed, and the contact was informed that the fuel system needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

NHTSA ODI #11604037

Mileage unknown · Jul 16, 2024
Electrical SystemEngineCrash

On [XXX], I was driving home from Tampa bay International Airport and noticed that I get less acceleration and my car shut off while driving and caused me to crash into a guardrail. Before accident, told Kia about my car shutting off and right when warrant ran out, parts would fail. Had to buy a sensor, alternator (70,000 miles)…

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On [XXX], I was driving home from Tampa bay International Airport and noticed that I get less acceleration and my car shut off while driving and caused me to crash into a guardrail. Before accident, told Kia about my car shutting off and right when warrant ran out, parts would fail. Had to buy a sensor, alternator (70,000 miles). Also catalytic converter (81,000). Six months later after I bought alternator, alternator and battery (1 year old) died at the same time. I am lucky that this accident did not heart me or others. It could of happened in front of a truck. There were no warning lights on dash board. Seatbelt light was on even though I was wearing seatbelt. Brought car to Kia dealership and did least amount of checking. Had two independent mechanics look at it with one saying to be careful of Kias because they are the most in his shop. My insurance look at the vehicle. Vehicle is in Geico site in Sarasota, told me anyone can go and look at the car. Will attach Geico claim; if past maintenance records are needed let me know. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11602694

Mileage unknown · Apr 22, 2024
Unknown Or OtherVisibility/wiper

Safety at risk:yes Lack of visibility Problem has not been reproduced by dealer. Smells are only warning signs: Smell is like rubber but not very strong. WARNING SIGNS OF the PROBLEM: Turned on heat and EXTREMELY HOT HEAT CAME OUT OF VENTS; turned A/c and EXTREMELY HOT HEAT CAME OUT OF VENTS in both cases turned the vehicle of…

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Safety at risk:yes Lack of visibility Problem has not been reproduced by dealer. Smells are only warning signs: Smell is like rubber but not very strong. WARNING SIGNS OF the PROBLEM: Turned on heat and EXTREMELY HOT HEAT CAME OUT OF VENTS; turned A/c and EXTREMELY HOT HEAT CAME OUT OF VENTS in both cases turned the vehicle off. After 5 minutes, i started to drive with A/c later there was still HOT heat coming out vent since i had URGENT appointment. After the appointment, over an hour, drove car and A/C worked fine. : April 16th, Turned on defrost for front windows. Instead of defrost, windows fogged up completely and i was unable to see and pulled over to side of road. As i pulled over, BLACK SMOKE CAME OUT OF A/c vents and began to fill up the car with black smoke. There is a smell that happns right before the smoke comes out. April 17 took to Classic Kia. Unable to find the problem. Vehicle returned to me. :April 18 drove 4 miles. No problem. Drove 12 miles. The smells started and black smoke started coming through A/c vent and i drove home and parked. Called dealership told problem.

NHTSA ODI #11584607

Mileage unknown · Mar 26, 2024
Exterior Lighting

Drivers side back brake light kept going out and now sometimes the whole tail light goes out.

NHTSA ODI #11579572

Mileage unknown · Mar 21, 2024
Engine

Catalytic converter to be replaced at 94.000 miles following check engine light.

NHTSA ODI #11578789

Mileage unknown · Mar 3, 2024
SteeringSuspensionWheels

While driving on the freeway, last month mid to late Feb, My steering wheel started spinning in one direction,. The control arm on the right side of the vehicle came off of the car's right front wheel and I skidded to the side of the road at approximately 65 to 70 miles per hour. Fortunately, there was not an accident. The con…

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While driving on the freeway, last month mid to late Feb, My steering wheel started spinning in one direction,. The control arm on the right side of the vehicle came off of the car's right front wheel and I skidded to the side of the road at approximately 65 to 70 miles per hour. Fortunately, there was not an accident. The control arms were replaced and there were no further incidents. Regardless, given the multiple engine recalls and problems with the Kia Soul 2019 2.0 plus, I have no confidence in it's integrity to the safety standards set. This is not only related to the car, but mostly due to the behavior of the company in its continued efforts to otherwise resist compliance with engine replacement after my mechanic both viewed rod bearings seeing they may impose some risk. (see previous complaint)

NHTSA ODI #11575206

136,779 miles · Mar 3, 2024
EngineFire

Last year my car started knocking and there was a smoldering smell. I expected Kia to consider the function of the rod knock sensor which caused P1326code. I advised capitol kia of both knocking noises and a significant burning smell. Per an extended warranty, if the rod bearings go bad, then the engine should be replaced. Cap…

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Last year my car started knocking and there was a smoldering smell. I expected Kia to consider the function of the rod knock sensor which caused P1326code. I advised capitol kia of both knocking noises and a significant burning smell. Per an extended warranty, if the rod bearings go bad, then the engine should be replaced. Capitol Kia avoided the latter and was not fully compliant with maintaining driver's safety. Only the rod knock sensor was replaced replaced, and the sensor shows bad rod bearings over and over and over ( 3 times ) Due to incompetence at Capitol Kia, Steven's Creek Kia checked on the second event and another RBCT was done to justify it's Kia's position that the rod bearings are functional. So Far, have been sent away twice, pending a now 3rd.. The sensor was replaced 3 weeks ago and I only drove the car two weeks before a new P1326 rod bearing code was shown just last week. Well knowing that the Rod Knock senor is designed to place the car into limp mode to circumvent catastrophe, it behooves the company, on behalf of consumer safety; and, integrity to NHTSA safety, to visually inspect the rod bearings to assure consumer confidence. This is especially after multiple rod knock sensor issues. Given that Rod bearing problems can cause catastrophic injury to the driver, the NHTSA needs to mandate the company to visually inspect the bearings and show the consumer pictorial evidence of a clearly unworn rod bearing per incident, after an initial knock sensor change. All evidence as such should be faithfully tracked by Kia and the NHTSA. This is especially as Kia is using a test to indicate normal functioning for bearings assumed to be among a lot of defective bearings. It follows logically that rod bearings which pass a RBCT ( Rod Bearing Clearance Test ), after a code is found, will be functioning just short of causing a catastrophic event. It should be noted that the warranty is to maintain consumer safety not to facilitate new events by default.

NHTSA ODI #11575205

Mileage unknown · Feb 16, 2024
EnginePower Train

Dct transmission, actuators . Design flaw. Electrical problems.

NHTSA ODI #11572277

Official recalls

1

22V031000 · Air Bags

Jan 25, 2022

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence & remedy

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.