2019 Kia Soul

I purchased a 2019 Kia Soul in June 2022. Since purchasing the vehicle, it has been stolen three separate times. During at least one theft, the steering column was damaged to bypass the ignition, and responding officers indicated the theft method was consistent with the widely reported Kia theft method. I had possession of my keys during the incidents. The repeated thefts created a significant safety risk, financial loss, and left me without reliable transportation. I am concerned the vehicle’s theft-deterrent system did not provide reasonable protection against unauthorized operation. Police reports were filed for each theft, and the incidents have been reported to Kia. I am submitting this complaint so NHTSA can evaluate whether this vehicle’s anti-theft system presents a safety-related defect or warrants further investigation.

started smelling burning oil intermittently shortly after purchase as new vehicle. When checked by service at Kia, could not find anything. Then vehicle started to stall on multiple occasions while on the road. Spent $1500 at Kia to try and fix it. Service folks couldn't find the problem. Vehicle stopped working and car won't start now. These are the same exact symptoms under this recall for Kia Souls from 2021-2023- SC336 Recall which his known to result in fire or destruction of engine. Date below is approximate date when car stopped working.

Hello, my oil rings in my engine failed, which there is a recall of 2021 and newer but same issues, causing my oil to burn and get trapped in the catalytic converter, then burning it out the exhaust, also I kept loosing oil. Under further diagnosis from a mechanic, I had to get a full rebuild of my engine at a cost of $5,000, and also I had to get a new catalytic converter with a cost of 500.00. PLEASE look into this and let me know what I can do further. Thank you!

My car is burning oil fast. 3 times a month I have to add oil. Sometimes it doesn't even register on my dipstick. When I take my car to kia of muncie for a oil change, they keep saying its my oil pan gasket that needs resealed. I park my car in my garage, I have no oil spots in my garage. When I take my car to midas for a pill change, they don't say anything about the oil pan gasket. I don't understand why my car keeps burning oil so fast.

My Kia 2019 soul has been giving me several problems with the engine jerking and the light coming on and then goes off and then come on I had it diagnosed several times even when I first got it and they said it was nothing wrong but I can tell it was something wrong it just like revs up or jerk or have these issues when I drive like it didn't want to pull but I kept asking and asking is something wrong with this car when I purchase it at Clay Cooley in Irving Texas they told me no they checked it out gave me a rental now I just bought that car in May of 2021 and they told me it wasn't nothing wrong the person that had it before me only had it a year and I didn't get no report on it about it but I do think it had some engine issues but they didn't give me no history of it they just say you buy it as is but I kept telling him I did not like the way the car was driving I wanted to replace it they ignored me and my calls I wanted to replace the key now I heard it is 2024 the light is still on and everywhere I went they will change my transmission in 2022 now I just got the car 2021 of me and they were saying the transmission burnt out now how can a transmission burnt out when they supposed to have checked the car when I bought it in 21 I wanted to give up this car and I wanted to replace it they never did do that. Now here it is I'm suffering with oxygen sensor and they said the Cadillac converter which wasn't the Cadillac converter cuz they said this is a new car how can it be the Cadillac converter I told him I think it was the sensor everybody saw on the cold day was not the oxygen sensor now here it is it's very bad where now I'm having issues also they was I had it checked another time where the man said I was using a lot of oil and he said the oil must be leaking and he checking it wasn't now it seems like it's leaking oil because I keep have to use six quarts of oil every 2 to 3 days I'm using oil but I don't like this car never did I ain't had it that long and I

My 2019 Kia Soul caught fire while I was driving it. I was driving and all of a sudden there was a light knocking sound in the engine. I was going up a slight hill and the knocking got super loud and then something went bang in the engine, the abs and engine lights started flashing and I pulled over. The lady who was traveling behind me, pulled in front of me, ran up to my door and yelled at me to get out and run away from the car as it was on fire. Within 30 seconds the car was completely engulfed. Total loss.

Safety at risk:yes Lack of visibility Problem has not been reproduced by dealer. Smells are only warning signs: Smell is like rubber but not very strong. WARNING SIGNS OF the PROBLEM: Turned on heat and EXTREMELY HOT HEAT CAME OUT OF VENTS; turned A/c and EXTREMELY HOT HEAT CAME OUT OF VENTS in both cases turned the vehicle off. After 5 minutes, i started to drive with A/c later there was still HOT heat coming out vent since i had URGENT appointment. After the appointment, over an hour, drove car and A/C worked fine. : April 16th, Turned on defrost for front windows. Instead of defrost, windows fogged up completely and i was unable to see and pulled over to side of road. As i pulled over, BLACK SMOKE CAME OUT OF A/c vents and began to fill up the car with black smoke. There is a smell that happns right before the smoke comes out. April 17 took to Classic Kia. Unable to find the problem. Vehicle returned to me. :April 18 drove 4 miles. No problem. Drove 12 miles. The smells started and black smoke started coming through A/c vent and i drove home and parked. Called dealership told problem.

UNKNOWN Car accident in 2022 that impacted the front and driver side of the vehicle. Air bags did not deploy as it was a pretty bad accident. The light of the air bag would be on stating that it was not on and then go off completely in different situations. Never once did I receive a letters from the manufacturer stating the recall.