← New search

2019 Kia Soul

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Kia Soul do not stand out strongly from the model-year median of 225.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Soul years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

45 reports with mileage · 91 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports8 fire reports7 injury reports

Fuel System, Gasoline complaints

3 reports
Clear category filter
46,200 miles · Jul 11, 2025
Fuel System, Gasoline

The contact owns a 2019 Kia Soul. The contact stated that while the vehicle was at an independent mechanic receiving an undercoating, the independent mechanic performed an inspection of the vehicle. The contact stated that during the inspection, the independent mechanic identified that there was severe corrosion on the fuel tank…

Read full complaint

The contact owns a 2019 Kia Soul. The contact stated that while the vehicle was at an independent mechanic receiving an undercoating, the independent mechanic performed an inspection of the vehicle. The contact stated that during the inspection, the independent mechanic identified that there was severe corrosion on the fuel tank straps. The contact was informed that the fuel tank straps needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The vehicle was scheduled for inspection. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 46,200.

NHTSA ODI #11672843

37,754 miles · Mar 17, 2025
Fuel System, Gasoline

The contact owns a 2019 Kia Soul. The contact stated that while driving approximately 75 MPH and attempting to overtake a Commercial Semi-Truck, the vehicle suddenly lost automotive power and started to decelerate. The vehicle coasted to the side of the road and stalled. The vehicle was later towed to a nearby dealer who diagnos…

Read full complaint

The contact owns a 2019 Kia Soul. The contact stated that while driving approximately 75 MPH and attempting to overtake a Commercial Semi-Truck, the vehicle suddenly lost automotive power and started to decelerate. The vehicle coasted to the side of the road and stalled. The vehicle was later towed to a nearby dealer who diagnosed that the fuel injectors had failed and were stuck in the fully opened position. The fuel injectors were replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,754.

NHTSA ODI #11648755

56,000 miles · Jul 23, 2024
Fuel System, Gasoline

The contact owns a 2019 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and failed to accelerate above 40 MPH. The vehicle was steered into a parking lot and parked. The vehicle was restarted, and the check engine warning light was illuminated. The vehicle failed accelerate above 20 MPH. The vehi…

Read full complaint

The contact owns a 2019 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and failed to accelerate above 40 MPH. The vehicle was steered into a parking lot and parked. The vehicle was restarted, and the check engine warning light was illuminated. The vehicle failed accelerate above 20 MPH. The vehicle was taken to a parts store where a handheld diagnostic machine retrieved DTC codes: P0303 and P016F. The vehicle was then towed to a dealer but was not diagnosed or repaired. The vehicle was then towed to an independent mechanic and was diagnosed, and the contact was informed that the fuel system needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

NHTSA ODI #11604037

Official recalls

1

22V031000 · Air Bags

Jan 25, 2022

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence & remedy

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.