2018 Kia Soul

I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.

TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN KIA LOCATED AT 260 N GIBSON RD, HENDERSON, NV 89014, 702) 567-8000, 4 TIMES TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TWICE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,269.

TL* THE CONTACT OWNS A 2018 KIA SOUL. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO WESELOH KIA CARLSBAD (5331 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 208-2237) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA ID NUMBER: 10162049. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: (XXX), BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. *LN*JB *LN CONSUMER STATED CLUTCH SYSTEM WAS SLIPPING AND WAS REPLACED. DEALERSHIP WOULD NOT REPLACE THE TRANSMISSION.*JB *LN MANUFACTURER CASE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB *LN*JB

TL* THE CONTACT OWNS A 2018 KIA SOUL. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A TURN, THE VEHICLE STALLED AND THE STEERING LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM CLICK KIA (866-376-4307, LOCATED AT 775 W WETMORE RD, TUCSON, AZ 85705), BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE CONSUMER SUPPORT ACCELERATION TEAM. THE CONTACT CALLED KIA MOTORS AMERICA AT 949-468-4800 (LOCATED AT 111 PETERS CANYON RD, IRVINE, CA 92606) AND WAS PROVIDED CASE NUMBER: 13283232. THE DEALER STATED THAT THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

1ST OCCURRENCE - DRIVER ENTERED VEHICLE AND DROVE THE VEHICLE FORWARD DOWN A GRADED DRIVEWAY. AS VEHICLE CAME TO THE ROADWAY, DRIVER APPLIED BRAKES. BRAKES WERE PRESSED TO FLOOR WITH NO RESPONSE FROM THE BRAKE. AFTER THE VEHICLE ROLLED TO A STOP IN THE ROADWAY, DRIVER PUT THE VEHICLE TRANSMISSION INTO REVERSE, AND PRESSED ON GAS - VEHICLE MOVED FORWARD - NOT BACKWARDS AS EXPECTED. DRIVER THEN TURNED VEHICLE OFF, AND RE-STARTED VEHICLE. VEHICLE THEN PERFORMED NORMALLY AFTER. SEPTEMBER 15TH, 2019 2ND OCCURRENCE - AFTER DRIVING FOR APPROXIMATELY 3 MINUTES, DRIVER CAME TO A STOP SIGN, CLEARED INTERSECTION, AND ATTEMPTED TO ACCELERATE BY PRESSING ON THE ACCELERATOR...NO RESPONSE...NO CHANGE IN IDLE OF ENGINE. VEHICLE WAS TURNED OFF, IN THE ROADWAY, AND TURNED BACK ON. THE CAR THEN DROVE NORMALLY. SEPTEMBER 28, 2019 2 SEPARATE DRIVERS, BOTH OF WHICH ARE FREQUENT DRIVERS OF THE VEHICLE, REPORTED THE ABOVE ISSUES. VEHICLE IS CURRENTLY AT DEALER FOR ANALYSIS. THEY HAVE CALLED AND STATED THEY CAN FIND NO ISSUES - THEY WILL CONTINUE TO TEST IT. TRANSMISSION (ACCELERATION/CHANGING DIRECTION) AND BRAKING ARE TWO SIGNIFICANT CONCERNS.

TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY HESITATED AFTER A STOP. THE CONTACT ALSO STATED THAT, OCCASIONALLY, THE ACCELERATOR PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AND THE VEHICLE DID NOT ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BILL BRYAN KIA (352-431-2354, LOCATED AT 9039 US-441, LEESBURG, FL 34788) WHERE THE TECHNICIAN TEST DROVE THE VEHICLE AND FOUND NO FAILURES. THE DEALER STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE TECHNICIAN CLEANED THE TURBO, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER TEST DROVE THE VEHICLE AND FOUND NO FAILURES. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

MY 2018 SOUL HAS AN AUTOMATIC TRANSMISSION AND FROM EARLY ON AFTER I BOUGHT IT "NEW" LAST YEAR "08/30/2018" THE TRANSMISSION STARTED ACTING UP FOR NO APPARENT REASON. WHAT IT DOES COMES OUT OF NOWHERE IT WILL NOT SPEED UP WHEN YOU GIVE IT THE GAS. IT HESITATES FOR JUST A BRIEF SECOND THEN IT MOVES SLOWER THAN NORMAL. THIS HAPPENS FROM A DEAD STOP AND WHILE DRIVING IN TRAFFIC TOO. IT WILL GO ALONG DRIVING PERFECTLY FOR A WHILE THEN WITHOUT ANY REASON IT WILL ACT SLUGGISH AND OR STUMBLES. IT CAN HAPPEN WHEN IT IS COLD OR WELL WARMED UP AND IN ALL TRAFFIC CONDITIONS. THE END RESULT IS IT MAKES THE CAR DANGEROUS TO DRIVE BECAUSE THE PERSON DRIVING DOES NOT EXPECT IT TO FALTER AT VERY INORDINATE TIMES. ONE TENDS TO FORGET ABOUT THE PROBLEM AND THEN BOOM YOUR HEART SKIPS A BEAT BECAUSE YOU JUST DROVE YOURSELF INTO A POTENTIALLY DANGEROUS TRAFFIC SITUATION. MY CAR NOW HAS 5,600 MILES AND THE DEALER IS JUST GIVING ME THE RUNAROUND REGARDING THE PROBLEM. I HAVE CHECKED ON THE INTERNET "KIA FORUMS" AND I AM FAR FROM THE ONLY OWNER TO HAVE THIS DANGEROUS PROBLEM. IT IS LIKE HAVING UNRELIABLE BRAKES. THE DRIVABILITY IS UNPREDICTABLE!