Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
290–25K
725–50K
2550–75K
3175–100K
23100–150K
2150K+
117 reports with mileage · 154 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 190 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports14 fire reports13 injury reports
What owners actually said
271 reports
Mileage unknown · Oct 27, 2021
Engine
On 10/23/2021, I took my vehicle for a oil change around 10:30 in the morning, afterwards I proceeded to run errands before heading to work. While on my way to work my vehicle started to make a rattling noise from the engine bay. So I decided to drive to the dealership to see if my oil change was done incorrectly on the way to d…
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On 10/23/2021, I took my vehicle for a oil change around 10:30 in the morning, afterwards I proceeded to run errands before heading to work. While on my way to work my vehicle started to make a rattling noise from the engine bay. So I decided to drive to the dealership to see if my oil change was done incorrectly on the way to dealership my vehicle rattling grew louder and started to sound like a freight train I made it to the dealership a the service advisor said I’m glad you made it and checked my vehicle after letting him know I just got a oil change I was advised oil change wasn’t done incorrectly but my vehicle is possibly among the recall for the 2.0L engines for failure my vehicle is only at 45,000 miles.
NHTSA ODI #11438381
Mileage unknown · Oct 18, 2021
Engine
while driving on the freeway, car completely shut off. There was a safety risk as the car was driving 65 on the freeway at the time. Car has been at a indpependent car shop and has now been at the dealership for 5 weeks and was told that complete engine failure. Car was driving fine up until the moment it died. There was no …
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while driving on the freeway, car completely shut off. There was a safety risk as the car was driving 65 on the freeway at the time. Car has been at a indpependent car shop and has now been at the dealership for 5 weeks and was told that complete engine failure. Car was driving fine up until the moment it died. There was no sputtering, or engine light that came on for a warning. Had to very carefully get the car over to the side of the freeway.
NHTSA ODI #11437252
Mileage unknown · Oct 9, 2021
Unknown Or Other
After having some minor body work done (nowhere near the engine) I got my car back with the engine light on. Body shop said they hooked it up to a scanner and it just needed a tune up. Then while driving, the oil light began flickering off and on, so I checked the oil. It was fine. Then shortly after the engine started knocking…
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After having some minor body work done (nowhere near the engine) I got my car back with the engine light on. Body shop said they hooked it up to a scanner and it just needed a tune up. Then while driving, the oil light began flickering off and on, so I checked the oil. It was fine. Then shortly after the engine started knocking. The knocking got louder and faster the faster I went. I had it towed to a mechanic from my work, and when he checked it, he said that he found a piece of the engine IN the oil pan and that the engine would have to be completely replaced. It only had about 80,000 miles on it and was serviced regularly. I bought it used with 5000 so the 100000 mile warranty was not applicable.
NHTSA ODI #11436179
Mileage unknown · Sep 8, 2021
Engine
Engined seized and had to be replaced due to an issue known to dealer. (Learned after the fact) Zero issues before it happend. Nearly caused accident. Going up a hill and all at once dead shake, lost acceleration and steering for a moment.
NHTSA ODI #11432208
Mileage unknown · Sep 8, 2021
Engine
We have been driving the vehicle all day doing some shopping and my fiance took the vehicle up to his parents house after we got home to eat dinner with them. The vehicle had driven fine day long and we had just done an oil change and tune up 2 weeks prior. There was no warning lights no knocking and no indication that the…
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We have been driving the vehicle all day doing some shopping and my fiance took the vehicle up to his parents house after we got home to eat dinner with them. The vehicle had driven fine day long and we had just done an oil change and tune up 2 weeks prior. There was no warning lights no knocking and no indication that there was any issue. Regardless on the way home my fiance calls me and tells me he had just he Had to push the vehicle from the middle of the road where it stopped cold turkey to get it out of traffic. We now have had to drop thousands by due to catalytic converter being faulty it caused the engine to throw a piston. Which just so happens was the exact thing that caused prior years to be recalled . The car only has 110000 and I'm the only owner I purchased it brand new and to top it off I still owe 5000 on the thing
NHTSA ODI #11432139
Mileage unknown · Sep 7, 2021
Engine
At around 50,000 miles the engine of the vehicle began knocking loudly. I immediately pulled over and had it towed to the dealership. It has been well-maintained and there were no warning lights. The engine has failed and Kia is refusing to honor the warranty, citing lack of physical records of oil change.
NHTSA ODI #11431938
Mileage unknown · Sep 3, 2021
Engine
Upon startup one day, the engine began knocking. It was turned off and towed. Both an independent service center and Kia dealer have confirmed connecting rod failure, and the need for a total engine replacement. The vehicle is still available for inspection at this time. Fortunately, the issue began when the engine was turn…
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Upon startup one day, the engine began knocking. It was turned off and towed. Both an independent service center and Kia dealer have confirmed connecting rod failure, and the need for a total engine replacement. The vehicle is still available for inspection at this time. Fortunately, the issue began when the engine was turned on so the car was not moving at the time of failure, but had it begun on the highway or had a portion of the rod perforated the engine, it could have led to immediate loss of power while in motion and/or leaking oil. There were no warning lamps or messages prior to failure, and the engine had been maintained according to manufacturer guidelines. Periodically prior to this occurrence, the engine did demonstrate temporary reductions in power when accelerating, like it was hesitating to rev up beyond idle speed. However, the local Kia dealer was unable to diagnose the problem at that time (53,293 miles), and simply said to come back if it got worse, giving me the phone number for Kia Roadside Service. Although the loss of power was always temporary and infrequent, it could be a bit surprising when making a right turn into moving traffic, or a left turn across traffic because the car did not move into the traffic as fast as usual, which could have led to a collision with oncoming traffic. Fortunately it never lasted more than a second or two at a time. These symptoms returned the day prior to engine failure in greater frequency and duration. This type of failure is highly unusual for a vehicle of this age (4 years old) and mileage (67,000 miles), and Kia has denied warranty coverage, even though engine issues began before expiration of the warranty.
NHTSA ODI #11431670
Mileage unknown · Aug 30, 2021
Engine
The car's oil pressure light started blinking while driving on the highway. The vehicle stalled at a nearby gas station, and no oil was present on the dipstick. The car was less than 1,500 miles off of an oil change, and had oil present on the dipstick before the incident. After filling the car back up with oil a knock was pres…
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The car's oil pressure light started blinking while driving on the highway. The vehicle stalled at a nearby gas station, and no oil was present on the dipstick. The car was less than 1,500 miles off of an oil change, and had oil present on the dipstick before the incident. After filling the car back up with oil a knock was present, and no check engine light was shown. The car was towed to a dealer who claimed it was a rod bearing.
NHTSA ODI #11431091
Mileage unknown · Aug 16, 2021
Engine
Engine blew while driving down the highway, gave no indication anything was wrong.
NHTSA ODI #11429231
Mileage unknown · Aug 6, 2021
Unknown Or Other
This is the second time I have had to take my vehicle in to have the speed sensors fixed. Now Kia is trying to charge me $400+ for something that is obviously a defect within the system. They have failed to respond to my many complaints, and I am hoping you all can do an investigation as to why I am having continued issues with …
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This is the second time I have had to take my vehicle in to have the speed sensors fixed. Now Kia is trying to charge me $400+ for something that is obviously a defect within the system. They have failed to respond to my many complaints, and I am hoping you all can do an investigation as to why I am having continued issues with the speed and traction sensors. Please help.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Consequence & remedy
Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Kia Soul Problems, Complaints & Recalls | Skip That Year