NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
271 reports112,000 miles · Dec 6, 2022
Engine
NO CODES KICKED BUT WHEN I SWERVED TO MISS SOMETHING IN ROAD OIL LIGHT CAME ON AND WENT RIGHT BACK OFF GOT HOME CHECKED OIL IT WAS 2 QT L0W I HAD JUST HAD THE OIL CHANGED I ADDED OIL AND SAME THING HAPPENED AGAIN SHORTLY AFTER THE NEXT OIL CHANGE. THEN ON IMY WAY HOME ONE NIGHT THE ENGINE BLEW!!! ALL THIS STARTED AT BETWEEN 60 A…
Read full complaint
NO CODES KICKED BUT WHEN I SWERVED TO MISS SOMETHING IN ROAD OIL LIGHT CAME ON AND WENT RIGHT BACK OFF GOT HOME CHECKED OIL IT WAS 2 QT L0W I HAD JUST HAD THE OIL CHANGED I ADDED OIL AND SAME THING HAPPENED AGAIN SHORTLY AFTER THE NEXT OIL CHANGE. THEN ON IMY WAY HOME ONE NIGHT THE ENGINE BLEW!!! ALL THIS STARTED AT BETWEEN 60 AND 70 THOUSAND MILES ENGINE BLOWN AT 112,000 MILES. I HAD THE ENGINE REPLACED AND HAD TO GET A NEW CATALITIC CONVERTER. WHEN THIS ENGINE REACH 70,OOO MILES IT STARTED HAPPENING AGAIN I HAVE HAD TO ADD 2 QTS OF OIL OFTEN TO KEEP IT GOING. AFTER CHECKING THIS SAME ENGINE IN THE 2011-2016 WAS RECALLED. KIA WAS ALLOWED TO KEEP PUTTING SAME DEFECTIVE ENGINE IN THE 2017 AND UP CARS WITHOUT FIXING THE PROBLEM. WHY IS THE 2017 ENGINE NOT RECALLED? 2nd ENGINE HAS NOW FAILED COMPLETELY AND CAR IS PARKED PLEASE HELP BY MAKING KIA PUT THESE CARS WITH FAULTY ENGINES ON RECALL LIST. {sorry about the all caps I did not know that this meant I was yelling not meant to be yelling Thanks for your help
NHTSA ODI #11496193
Mileage unknown · Nov 27, 2022
EngineFire
I was driving down the interstate and my car made a loud noise, so I pulled over. Smoke started pouring out then it was immediately in flames. No prior issues. No injuries as I was able to get out. If fire recalls were till 2015, clearly my vehicle had issues too. What do I do?
NHTSA ODI #11495072
11,600 miles · Nov 22, 2022
Electrical System
The contact owns a 2017 Kia Soul. The contact stated that while operating the vehicle, the "Blind Spot Detection" failure message was displayed, and the feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 11,60…
Read full complaint
The contact owns a 2017 Kia Soul. The contact stated that while operating the vehicle, the "Blind Spot Detection" failure message was displayed, and the feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 11,600.
NHTSA ODI #11494600
Mileage unknown · Nov 11, 2022
EnginePower Train
The car will burn through almost a full 4 quarts of oil within 1000 miles. From reading online oil consumption issues are a common problem for 2014 through 2017 Kia Souls, but even some later models are having similar issues. Beyond the issue of the car burning that much oil that quick, the check oil light does not fully turn on…
Read full complaint
The car will burn through almost a full 4 quarts of oil within 1000 miles. From reading online oil consumption issues are a common problem for 2014 through 2017 Kia Souls, but even some later models are having similar issues. Beyond the issue of the car burning that much oil that quick, the check oil light does not fully turn on even when the car was as the dealership put it, "Bone Dry" meaning that I as the driver had no idea that my engine could have seized up or stalled out at any moment. Also due to the fact that Kia Souls have an oil pressure driven timing chain the low oil issue extends down another level making engine stalling that much more likely. Though the most recent incendent occurred at around 94000 miles ot has been an ongoing problem for around 20000 miles.
NHTSA ODI #11493161
120,000 miles · Nov 8, 2022
Air BagsCrashInjury
The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side window. She was taken to the hospital where she was treated for a fractur…
Read full complaint
The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side window. She was taken to the hospital where she was treated for a fractured skull and a concussion. The whereabouts of the other driver were unknown. A police report was filed which noted that the guardrail was damaged and in need of repair. The vehicle was towed to an independent tow yard and was deemed a total loss. After the accident, the contact received a recall notice for NHTSA Campaign Number: 22V031000(Air Bags) which she linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 120,000.
NHTSA ODI #11492702
80,000 miles · Oct 21, 2022
EngineEngine And Engine Cooling
The contact owns a 2017 Kia Soul. The contact stated that while operating the vehicle, the "low oil level" message displayed even though the engine oil had recently been changed. The vehicle was taken to the local dealer who serviced the engine for an oil consumption test. No additional information was available. The vehicle was…
Read full complaint
The contact owns a 2017 Kia Soul. The contact stated that while operating the vehicle, the "low oil level" message displayed even though the engine oil had recently been changed. The vehicle was taken to the local dealer who serviced the engine for an oil consumption test. No additional information was available. The vehicle was retrieved but the failure persisted. The vehicle was taken back to the dealer who had replaced the engine. On another occasion while driving at an undisclosed speed, the vehicle started to shake and vibrate with the check engine warning light illuminated. The vehicle was towed back to the dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
NHTSA ODI #11490265
118,729 miles · Oct 16, 2022
EngineUnknown Or Other
May 2021 catalytic converter failed on vehicle. It was on back order and could not be replaced until July 2021 at 106,612 miles. At that time, I had dealership and national check for any recalls or recommended repairs. There were none. November 18, 2021, while siting at a stop light, engine suddenly began to knock loudly, I pull…
Read full complaint
May 2021 catalytic converter failed on vehicle. It was on back order and could not be replaced until July 2021 at 106,612 miles. At that time, I had dealership and national check for any recalls or recommended repairs. There were none. November 18, 2021, while siting at a stop light, engine suddenly began to knock loudly, I pulled over immediately and had it towed to dealership, at 118,729. Engine failure due to rod bearing failure. Engine had to be replaced. National claims there was a recall repair that was not performed before November 2021. As of oil change in October 2021, there was none. Recall repair was issued first week of November 2021. I received the mailed flyer after November 21, 2021.
NHTSA ODI #11489485
Mileage unknown · Oct 6, 2022
Engine
Bought 2017 Kia Soul from Carmax Jan 2021 w/MaxCare extended warranty. All maintenance had been done as scheduled and no problems no warning lights. At approx 79K miles, on 9-14-22 , noticed a slight knocking sound. had already sched an oil change so i asked them to check out the knocking. Tech said there was metal in my oil b…
Read full complaint
Bought 2017 Kia Soul from Carmax Jan 2021 w/MaxCare extended warranty. All maintenance had been done as scheduled and no problems no warning lights. At approx 79K miles, on 9-14-22 , noticed a slight knocking sound. had already sched an oil change so i asked them to check out the knocking. Tech said there was metal in my oil but it was not a big deal, just get the oil changed more often. 9-15 picked it up, the knocking seemed to go away a little drove approx 10 miles home. 9-16, started it up and the knocking and rattling were terrible engine light came on and car died. luckily i was in my driveway and not on the highway or driving in traffic, i count myself lucky that my car did not catch on fire like many others. 9-19 paid to tow to a repair shop on my warranty plan, they said it is engine rod bearing failure and engine needs to be replaced since it was covered by kia's warranty it had to go to a Kia dealership, i paid to tow again on 9-23. Kia dealership said it is a known issue with these engines that they fail all the time but kia will not cover it. they claim there is a "product improvement campaign" which is different from a recall. since i did not get a notice to install software that would tell me WHEN the engine fails they refuse to cover repairs. asked dealership for repair estimate: $8000. Local repair shop told me Kia Soul engines are on back order, even with a refurbished engine that had 70K miles on it their estimate is $13,000 I've had it less than 2 years and still owe 11K I see online class action lawsuits one was just filed in Sept 2022. Kia is selling a sub standard, defective and dangerous product. refusing to pay for repairs or compensation on something they know is going to fail then hiding behind a software update that does nothing to prevent the damage. whether or not the software is installed the engine will still fail and they know this. Kia is putting drivers at known risk then leaving us with the bills
NHTSA ODI #11488252
Mileage unknown · Sep 29, 2022
Air BagsCrashInjury
On August 20, 2022, I was driving my 2017 KIA Soul and was slammed into in the front of my car, at full speed, by a KIA sedan which had sped across my path in an attempt to make an illegal U-turn across a highway. NO AIRBAGS DEPLOYED in my KIA OR in the other errant KIA's car! I suffered physical injuries upon impact to the che…
Read full complaint
On August 20, 2022, I was driving my 2017 KIA Soul and was slammed into in the front of my car, at full speed, by a KIA sedan which had sped across my path in an attempt to make an illegal U-turn across a highway. NO AIRBAGS DEPLOYED in my KIA OR in the other errant KIA's car! I suffered physical injuries upon impact to the chest and sternum and was removed from the scene by ambulance. Since that awful crash, I have read a number of articles that KIA is in the process of issuing recalls for airbag malfunctions in their cars, beginning with the year 2017. This must be made known and corrected!
NHTSA ODI #11487073
120,000 miles · Sep 21, 2022
Engine
The contact owns a 2017 Kia Soul. The contact stated while driving approximately 50-60 MPH, the vehicle emitted an abnormal sound and stalled. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle failed to restart after several attempts. The vehicle was towed to an independ…
Read full complaint
The contact owns a 2017 Kia Soul. The contact stated while driving approximately 50-60 MPH, the vehicle emitted an abnormal sound and stalled. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was then towed to the residence. The local dealer and an unknown dealer were notified of the failure but had not called the contact back. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. There was no additional assistance provided. The failure mileage was approximately 120,000.
NHTSA ODI #11485636