We were driving down the highway and the engine started making sounds like something was breaking. I pulled over and then couldn’t start it again. We had to have it towed to the dealership where we were told we needed a new engine without them explaining what happened or why. There were no symptoms of failure prior to the failur…
Read full complaint
We were driving down the highway and the engine started making sounds like something was breaking. I pulled over and then couldn’t start it again. We had to have it towed to the dealership where we were told we needed a new engine without them explaining what happened or why. There were no symptoms of failure prior to the failure itself. Engine failure while driving down the interstate is dangerous and we are lucky nothing bad happened to us.
NHTSA ODI #11470291
Mileage unknown · Jun 12, 2022
Engine
Had my engine blow in my 2017 Kia Soul with 61,000 miles. There was no warning or issues prior
NHTSA ODI #11468831
Mileage unknown · Jun 6, 2022
Engine
Engine seized and the piston rod put a hole in the engine block, spilling out all the oil. There was no warning light illuminated before the incident. There were no knocking before the incident. Kia is refusing to replace the engine. Stating I did not take it in to get the safety recall campaign. However, I never received a noti…
Read full complaint
Engine seized and the piston rod put a hole in the engine block, spilling out all the oil. There was no warning light illuminated before the incident. There were no knocking before the incident. Kia is refusing to replace the engine. Stating I did not take it in to get the safety recall campaign. However, I never received a notice about this.
NHTSA ODI #11467896
109,000 miles · May 31, 2022
EngineInjury
The contact owned a 2017 Kia Soul. The contact stated while driving at approximately 60 MPH said she heard a clicking sound coming from the engine as she depressed the accelerator. The contact heard a loud bang coming from the engine, smoke began to emit from under the hood. The contact stated no warning light was illuminated. T…
Read full complaint
The contact owned a 2017 Kia Soul. The contact stated while driving at approximately 60 MPH said she heard a clicking sound coming from the engine as she depressed the accelerator. The contact heard a loud bang coming from the engine, smoke began to emit from under the hood. The contact stated no warning light was illuminated. The contact pulled off to the left side of the highway and jumped over the highway divider and twisted her left ankle. The police and fire department was not called. The contact did not seek medical attention. The contact had the vehicle towed to her residence. The contact had not taken the vehicle to a dealer. The contact's insurance provider declared the vehicle a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 109,000.
NHTSA ODI #11466736
Mileage unknown · Apr 27, 2022
Engine
Engine failed with no warning it just stalled and started to make a loud knocking noise, loss of power. I've keep up with may car getting oil changes and the engine light never turned on.
NHTSA ODI #11462486
Mileage unknown · Apr 24, 2022
Engine
My Kia stalled it had thrown a rod there wasn’t any warning the oil had been changed routinely and there wasn’t any check engine lights on
NHTSA ODI #11461964
Mileage unknown · Apr 20, 2022
Engine
The exhaust manifold with catalytic converter cracked and almost caught on fire. This after I had at a Kia dealership to diagnose why the car was smoking. They replaced an Oxygen sensor and the valve cover gasket telling me that was all that was wrong with it. It has been less than a month and there was no signs or lights that a…
Read full complaint
The exhaust manifold with catalytic converter cracked and almost caught on fire. This after I had at a Kia dealership to diagnose why the car was smoking. They replaced an Oxygen sensor and the valve cover gasket telling me that was all that was wrong with it. It has been less than a month and there was no signs or lights that anything was wrong.
NHTSA ODI #11461579
Mileage unknown · Apr 20, 2022
Engine
Engine light came on, heard a loud noise. Car is using a lot of oil, there is a rattling noise, car has no power. The piston is loose and ratling causing it to lose oil and have no power. The piston rod has possibly came off due to this. The pistons were not properly sealed by manufacturer causing this problem. This is the same …
Read full complaint
Engine light came on, heard a loud noise. Car is using a lot of oil, there is a rattling noise, car has no power. The piston is loose and ratling causing it to lose oil and have no power. The piston rod has possibly came off due to this. The pistons were not properly sealed by manufacturer causing this problem. This is the same problem that has happened in all the other Kia's that were recalled, but this year was not for some reason.
NHTSA ODI #11461550
68,000 miles · Mar 16, 2022
Engine
The contact owns a 2017 Kia Soul. The contact stated while his girlfriend was driving at 35 MPH, the vehicle started lunging, jerking, and was making abnormal sounds. The vehicle then stalled. There were no warning lights illuminated. The contact's girlfriend was able to veer to the side of the road. The contact's girlfriend was…
Read full complaint
The contact owns a 2017 Kia Soul. The contact stated while his girlfriend was driving at 35 MPH, the vehicle started lunging, jerking, and was making abnormal sounds. The vehicle then stalled. There were no warning lights illuminated. The contact's girlfriend was able to veer to the side of the road. The contact's girlfriend was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The independent mechanic referred the contact to the dealer. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the contact had failed to complete an unknown manufacturer product improvement campaign on the vehicle prior to the failure. The vehicle was not repaired. The failure mileage was approximately 68,000.
NHTSA ODI #11457015
Mileage unknown · Mar 16, 2022
EngineFire
After dropping me off school my partner began his way home. Along the way there was a poof of smoke coming from under the hood. He pulled over to the edge of the highway and as soon as he got out the car caught on fire. Then there was a second burst. The car was completely burned. We lost our lively hood. Medical supplies that w…
Read full complaint
After dropping me off school my partner began his way home. Along the way there was a poof of smoke coming from under the hood. He pulled over to the edge of the highway and as soon as he got out the car caught on fire. Then there was a second burst. The car was completely burned. We lost our lively hood. Medical supplies that were in the car. I have since contacted kia and they are not doing anything about it.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Consequence & remedy
Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Kia Soul Problems, Complaints & Recalls | Skip That Year