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2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

About this comparison →

When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

What owners actually said

810 reports
65,000 miles · Apr 29, 2020
Electronic Stability Control (esc)

VEHICLE WAS STATIONARY. THE CHECK ENGINE LIGHT TURNS ON AND THROWS P050A CODE. I TOOK INTO AUTHORIZED DEALER IN OCTOBER 2019, I WAS TOLD KIA IS AWARE OF ISSUE AND THE CODE IS INSIGNIFICANT, THEY CLEARED THE CODE. THIS CODE ERROR WAS TRIGGERED AGAIN ABOUT 4/12/2020. I HAVE CALLED KIA TO ASK FOR A RESOLUTION AND HAVE BEEN INFORMED…

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VEHICLE WAS STATIONARY. THE CHECK ENGINE LIGHT TURNS ON AND THROWS P050A CODE. I TOOK INTO AUTHORIZED DEALER IN OCTOBER 2019, I WAS TOLD KIA IS AWARE OF ISSUE AND THE CODE IS INSIGNIFICANT, THEY CLEARED THE CODE. THIS CODE ERROR WAS TRIGGERED AGAIN ABOUT 4/12/2020. I HAVE CALLED KIA TO ASK FOR A RESOLUTION AND HAVE BEEN INFORMED THERE IS NOT ONE, EXCEPT TO HAVE A DEALER CLEAR THE CODE. THEY HAVE NO TIME FRAME FOR A RESOLUTION. I BELIEVE THIS BECOMING A SAFETY ISSUE AS WE AS DRIVERS SHOULD HAVE TRUST IN THE SIGNIFICANCE OF WARNINGS FOR ENGINE PROBLEMS, AND I AM CONCERNED FOR WHEN THERE IS AN ACTUAL ISSUE THAT ARISES AND BEING UNAWARE GIVEN THE LIGHT SPORADICALLY TURNS OFF AS WELL AS THE POTENTIAL FOR LOSS OF RESALE AS I HAVE BEEN CONSIDERING ATTEMPTING TO CHANGE VEHICLES. WE SHOULD NOT BE EXPECTED TO BE ABLE TO MAKE IT IN TO A DEALER EVERY TIME THIS NON-ISSUE CODE IS THROWN.

NHTSA ODI #11322750

59,000 miles · Apr 22, 2020
EnginePower Train

THE VEHICLE HAS 59,000 MILES AND IS CONSUMING OIL AT A HIGH RATE. A FAULT LIGHT CAME ON PUTTING THE CAR IN LIMP MODE WHERE IT REFUSES TO ACCELERATE. THE DEALERSHIP HAS HAD THE VEHICLE WITH NO RESOLUTION FOR NEARLY A MONTH. THERE ARE REPORTS OF FIRES AND OTHER FATALITIES WITH THIS MODEL AND THE RECALL NEEDS TO BE EXPANDED IN ORDE…

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THE VEHICLE HAS 59,000 MILES AND IS CONSUMING OIL AT A HIGH RATE. A FAULT LIGHT CAME ON PUTTING THE CAR IN LIMP MODE WHERE IT REFUSES TO ACCELERATE. THE DEALERSHIP HAS HAD THE VEHICLE WITH NO RESOLUTION FOR NEARLY A MONTH. THERE ARE REPORTS OF FIRES AND OTHER FATALITIES WITH THIS MODEL AND THE RECALL NEEDS TO BE EXPANDED IN ORDER TO FORCE KIA MOTORS TO BUY-BACK THESE CARS.

NHTSA ODI #11321935

79,000 miles · Apr 21, 2020
Engine

I WILL START THIS REPORT WITH SAYING HOW UTTERLY APPALLED I AM WITH THE "SERVICE" THAT KIA HAS PROVIED REGARDING THIS SAFETY ISSUE. I WAS DRIVING MY 2.0 LITER 2016 KIA SOUL AT 70MPH ON A HIGHWAY WITH MY CHILD IN THE BACKSEAT WHEN MY ENGINE SEIZED AND STARTED KNOCKING. IT SLOWED DOWN TO 40MPH WITHIN SECONDS AND IT IS ONLY BY THE …

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I WILL START THIS REPORT WITH SAYING HOW UTTERLY APPALLED I AM WITH THE "SERVICE" THAT KIA HAS PROVIED REGARDING THIS SAFETY ISSUE. I WAS DRIVING MY 2.0 LITER 2016 KIA SOUL AT 70MPH ON A HIGHWAY WITH MY CHILD IN THE BACKSEAT WHEN MY ENGINE SEIZED AND STARTED KNOCKING. IT SLOWED DOWN TO 40MPH WITHIN SECONDS AND IT IS ONLY BY THE GRACE OF GOD THAT I WAS ABLE TO PULL THE CAR OVER AND TURN ONTO A COUNTRY BACKROAD BEFORE IT JUST SHUT OFF COMPLETELY. WE IMMEDIATELY HAD IT TOWED TO A BODYSHOP OPTIMISTIC THAT IT WAS JUST A MINOR ISSUE. TURNS OUT WE COULDNT HAVE BEEN MORE WRONG. LOW AND BEHOLD THE ENGINE HAD A PISTON ROD THAT FELL OUT OF PLACE CAUSING THE KNOCKING AND THE ENGINE TO START LEAKING OIL AT AN ACCELERATED RATED THROUGH THE CATALYTIC CONVERTER. THE BODYSHOP WAS NICE ENOUGH TO CHECK FOR RECALLS FOR US AND FOUND ONE THAT FITS OUR ISSUES EXACTLY. BUT WHAT DO YOU KNOW ITS ONLY FOR THE 1.6 LITER ENGINE AND OURS WONT BE COVERED BECAUSE ITS A 2.0...EVEN THOUGH ITS THE SAME PROBLEM. SO WE THEN GO ON TO FILING A CLAIM WITH KIA CUSTOMER SERVICE AND PAID TO HAVE TO CAR TOWED TO A KIA DEALERSHIP SO THEY COULD DIAGNOSE WHAT WE ALREADY KNEW. AGAIN HOPEFUL THAT THEY WOULD SEE THE ISSUE AND OFFER TO PAY FOR IT UNDER GOODWILL SINCE IT IS SO COMMON A PROBLEM THROUGHOUT MOST ALL OF THEIR CARS. I WAS BESIDE MYSELF WHEN THEY CAME BACK AND SAID THAT IT WASNT THE SAME PROBLEM AT ALL, EVEN THOUGH THIS MIRRORS THE RECALL ISSUES TO A T. WELL WE ESCALATED THE CLAIM THROUGH CONSUMER AFFAIRS THEY CAME BACK AND STILL DENIED THAT THIS WAS AN ISSUE WITH THEIR CAR. WE ARE NOW HAVING TO LOOK AT TAKING LEGAL ACTIONS TO GET THIS TAKEN CARE OF BECAUSE US BEING A YOUNG COUPLE WITH CHILDREN WE DO NOT HAVE THE $8,000-$12,000 IT WILL TAKE TO REPLACE AN ENGINE THAT SHOULD HAVE NEVER BLOWN. WE KEPT UP WITH OIL, IT WAS UNDER 80,000 MILES, AND HAD NOT HAD ANY ISSUES PRIOR TO THIS INCIDENT. PLEASE RECALL THIS.

NHTSA ODI #11321805

41,277 miles · Apr 16, 2020
Service Brakes

THIS IS AN ELECTRIC KIA SOUL. I DROVE THE CAR INTO THE GARAGE. PUT IT IN PARK AND TURNED THE CAR OFF. I NORMALLY PUT THE PARKING BRAKE ON. I OPENED THE CHARGING DOOR BUT DID NOT PLUG IT IN IMMEDIATELY. I TOOK GROCERIES INTO THE HOUSE AND RETURNED FOR MORE. AS I WALKED BACK INTO THE GARAGE IT LOOKED LIKE THE CAR LURCHED BACKWARD.…

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THIS IS AN ELECTRIC KIA SOUL. I DROVE THE CAR INTO THE GARAGE. PUT IT IN PARK AND TURNED THE CAR OFF. I NORMALLY PUT THE PARKING BRAKE ON. I OPENED THE CHARGING DOOR BUT DID NOT PLUG IT IN IMMEDIATELY. I TOOK GROCERIES INTO THE HOUSE AND RETURNED FOR MORE. AS I WALKED BACK INTO THE GARAGE IT LOOKED LIKE THE CAR LURCHED BACKWARD. IT MOVED 2 FEET BACK AND WOULD HAVE HIT THE GARAGE DOOR IF IT WAS CLOSED. MAYBE IT ROLLED AND THEN CAUGHT ITSELF AND LOOKED LIKE IT LURCHED BACKWARD. THE GARAGE IS A NEARLY LEVEL CONCRETE SURFACE. I GOT BACK IN THE CAR. IT WAS IN PARK. I TURNED ON THE CAR TO MOVE IT FORWARD BUT BEFORE I DID, I CHECKED TO SEE IF THE PARKING BRAKE WAS ON. IT WAS NOT. I MAY HAVE FORGOTTEN TO PLACE IT ON WHEN I PULLED INTO THE GARAGE. I COULD NOT RECALL EXACTLY BUT I ALWAYS PUT THE PARKING BRAKE ON EVERY TIME I PARK THE CAR. THIS WAS SCARY BECAUSE IT ROLLED/LURCHED AT LEAST 2 FEET BACKWARD. I DID NOT SEE ANY ERROR/ALERT LIGHTS THAT THERE WAS A PROBLEM. I HAVE OWNED THE CAR ALMOST 2 YEARS AND PURCHASED A CERTIFIED PRE-OWNED CAR FROM AN AUTHORIZED KIA DEALER WITH AN EXTENDED WARRANTY. *TR

NHTSA ODI #11321315

88,244 miles · Apr 3, 2020
Engine

KNOCKING SOUND COMING FROM ENGINE WHILE VEHICLE STATIONARY. DIAGNOSIS POINTS TO DAMAGED PISTON ROD. OIL LEVEL CHECKED FOUND LOW DESPITE APPROPRIATE LEVELS WHEN CHECKED 1500 MILES PRIOR. POSSIBLE CAUSE DUE TO OVERHEATING EMISSIONS SIMILAR IF NOT DIRECTLY RELATED TO THAT OF RECALL #SC176.

NHTSA ODI #11320135

193,000 miles · Apr 2, 2020
Engine

I WAS DRIVING VEHICHLE WHEN I STARTED TO LOSE POWER AND ALL THE DASH LIGHTS CAME ON. I PULLED OVER AND THE CAR STALLED. I TRIED TO RESTART IT AND IT SUDDENLY STARTED SMOKING. I HAD THE CAR TOWED TO INDEPENDENT MECHANIC WHO DIAGOSED THE CAR AND SAID THAT THE ENGINE HAD SEIZED UP AND THAT I WOULD NEED A NEW ENGINE.

NHTSA ODI #11320027

57,568 miles · Mar 22, 2020
EnginePower TrainVehicle Speed Control

DRIVING TO WORK FROM LUNCH MY CAR STALLED AND THEN COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE ENGINE LIGHT STARTED FLASHING AND THEN MY CAR STARTED TO MOVE AGAIN BUT IT WAS SLUGGISH AND SLOW. IT WONT GO PAST 45 MILES BEFORE SLOWING ALL THE WAY DOWN. I HAD GOT MY CAR RECALLED THREE DAYS BEFORE, THEY SAID NOTHING WAS WRONG …

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DRIVING TO WORK FROM LUNCH MY CAR STALLED AND THEN COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE ENGINE LIGHT STARTED FLASHING AND THEN MY CAR STARTED TO MOVE AGAIN BUT IT WAS SLUGGISH AND SLOW. IT WONT GO PAST 45 MILES BEFORE SLOWING ALL THE WAY DOWN. I HAD GOT MY CAR RECALLED THREE DAYS BEFORE, THEY SAID NOTHING WAS WRONG WITH THE ENGINE/TRANSMISSION AT THE TIME OF THE RECALL. NOW THREE DAY LATER MY CARS STUCK IN LIMP MODE SHOWING A P0326 CODE.

NHTSA ODI #11318957

751,000 miles · Mar 8, 2020
Air BagsCrash

FRONT IMPACTED ANOTHER VEHICLE AT 35-40 MPH AND AIR BAGS DID NOT DEPLOY. THIS HAPPENED 3/7/2020 AT 3:45 IN PORT CHAROLETTE FL. THIS OCCURRED ON ROUTE 776 AND TOLEDO BLADE

NHTSA ODI #11316827

70,000 miles · Mar 4, 2020
Unknown Or OtherCrashInjury

I LOST CONTROL OF MY CAR LAST YEAR AND CRASHED INTO A TREE. I ENDED UP IN THE HOSPITAL WITH A BROKEN STERNUM. MY STEERING WAS WEIRD RIGHT BEFORE I CRASHED.

NHTSA ODI #11316104

Mileage unknown · Mar 2, 2020
Steering

MY STEERING WHEEL MAKES A LOUD SQUEAKING SINCE LAST YEAR, 2019 AND KNOCK NOISE WHEN TURNING. THIS HAPPENS WHEN STATIONARY, OR IN MOTION ON ON CITY STREET, HIGHWAY, AND PARKING. *LN CONSUMER STATED NOISE IS GETTING LOUDER AND STEERING HAS BECOME STIFFER. BECAUSE OF THE NOISE CONSUMER DECIDED TO TAKE 2 VIDEOS ON 2/23/20. CONSUMER…

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MY STEERING WHEEL MAKES A LOUD SQUEAKING SINCE LAST YEAR, 2019 AND KNOCK NOISE WHEN TURNING. THIS HAPPENS WHEN STATIONARY, OR IN MOTION ON ON CITY STREET, HIGHWAY, AND PARKING. *LN CONSUMER STATED NOISE IS GETTING LOUDER AND STEERING HAS BECOME STIFFER. BECAUSE OF THE NOISE CONSUMER DECIDED TO TAKE 2 VIDEOS ON 2/23/20. CONSUMER TOOK THE VEHICLE TO THE DEALER ON 2/29/20 AND HAD DIAGNOSTIC DONE. DEALERSHIP LEARNED THEY HAD A RECALL ON 2014-2016 RELATED TO CONSUMER'S VEHICLE. DEALER REFUSED TO HONOR THE RECALL AND CURRENTLY UNABLE TO DRIVE THE VEHICLE. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

NHTSA ODI #11315734

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.