← New search

2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

About this comparison →

When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

What owners actually said

810 reports
100,300 miles · May 9, 2022
Engine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated that while driving up a hill at approximately 60 MPH, the vehicle overheated, lost acceleration, and lost motive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle with engi…

Read full complaint

The contact owns a 2016 Kia Soul. The contact stated that while driving up a hill at approximately 60 MPH, the vehicle overheated, lost acceleration, and lost motive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle with engine failure and informed the contact that the engine needed to be repaired or replaced. The vehicle was not repaired but was towed to a dealer. The dealer confirmed that the engine needed to be replaced. The dealer was unable to repair the vehicle because the software warranty update was not completed. The contact stated that she did not receive the software warranty update information prior to the failure. The manufacturer was notified and a case was opened however, the contact stated that the manufacturer declined responsibility to repair the vehicle. The approximate failure mileage was 100,300.

NHTSA ODI #11463947

Mileage unknown · May 4, 2022
EngineFire

My car suddenly caught fire. I am assuming it was the engine because the fire started under the hood of the car. I never received any information regarding a recall or a safety issue but when the Vin was checked by my insurance inspector the recall came up.

NHTSA ODI #11463367

Mileage unknown · May 2, 2022
Engine

I keep my car very well maintained I get oil changes n filters every 3 to 5000- miles and supposedly this recall was done I have this problem now out of no where.. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Recall Created: Feb 26, 2019 Owners Notified: Apr 17, 2019 Component: ENGINE AND ENG…

Read full complaint

I keep my car very well maintained I get oil changes n filters every 3 to 5000- miles and supposedly this recall was done I have this problem now out of no where.. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Recall Created: Feb 26, 2019 Owners Notified: Apr 17, 2019 Component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Recall Summary: Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Corrective Action: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176. Other Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov

NHTSA ODI #11462986

Mileage unknown · Apr 28, 2022
EngineSteering

Catalytic converter stopped up. Unknown for the other. Took it to Kia place to get the recalls fixed and they denied fixing either problems and charged me 245$ to put my car back together.

NHTSA ODI #11462609

Mileage unknown · Apr 27, 2022
EngineFuel/propulsion System

Vehicle looses power. Sounds muffled and noisy. Engine knocking. Does not shift as it should. Engine gets hot, dash board got hot yesterday. Where is the oil going? No check engine lights. Started approx a month after I had the kia dealer do the computer update. Seems to occur with hills, Excelleration, when it has to work. I…

Read full complaint

Vehicle looses power. Sounds muffled and noisy. Engine knocking. Does not shift as it should. Engine gets hot, dash board got hot yesterday. Where is the oil going? No check engine lights. Started approx a month after I had the kia dealer do the computer update. Seems to occur with hills, Excelleration, when it has to work. I had a tune up, fluids changed, mechanic gave up. Kia said I had to take it to a kia dealer.

NHTSA ODI #11462513

Mileage unknown · Apr 27, 2022
EngineEngine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to her residence. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 19V1…

Read full complaint

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to her residence. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 19V120000 (Engine, Engine, and Engine Cooling) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI #11462491

110,000 miles · Apr 22, 2022
Engine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated that she was constantly adding oil in the vehicle. The contact stated that the check engine warning light was illuminated and remained illuminated. The vehicle was taken to the local dealer and an unknown software update was performed and the DTC code was erased. The contact b…

Read full complaint

The contact owns a 2016 Kia Soul. The contact stated that she was constantly adding oil in the vehicle. The contact stated that the check engine warning light was illuminated and remained illuminated. The vehicle was taken to the local dealer and an unknown software update was performed and the DTC code was erased. The contact believed that the failure was related to the catalytic converter. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

NHTSA ODI #11461760

Mileage unknown · Apr 11, 2022
Engine

Without any warning, while driving at night on interstate, MIL started blinking and engine lost power and was experiencing vibration. This is exactly as described would happen in KIA PRODUCT IMPROVEMENT CAMPAIGN letter I received regarding engine malfunction. KIA knew about this and abnormal engine oil consumption. We did regula…

Read full complaint

Without any warning, while driving at night on interstate, MIL started blinking and engine lost power and was experiencing vibration. This is exactly as described would happen in KIA PRODUCT IMPROVEMENT CAMPAIGN letter I received regarding engine malfunction. KIA knew about this and abnormal engine oil consumption. We did regular maintenance and oil changes, even adding oil between oil changes.

NHTSA ODI #11460455

125,000 miles · Mar 30, 2022
Engine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate. The contact depressed the accelerator and the vehicle did not respond. The contact was able to safely pull off of the roadway. The contact turned the vehicle off and on and continued driving until the vehicle…

Read full complaint

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate. The contact depressed the accelerator and the vehicle did not respond. The contact was able to safely pull off of the roadway. The contact turned the vehicle off and on and continued driving until the vehicle stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed that the oil level was very low. The independent mechanic refilled the engine oil reservoir. The contact noticed that the oil level was dropping continually by checking the oil dip stick. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.

NHTSA ODI #11459026

Mileage unknown · Mar 28, 2022
EngineUnknown Or Other

as i was heading home from work , about 12 miles into road, vehicle started loosing power, and at it would turn engine off at stop lights, and it would turn back on, and started shaking and running under 40 miles an hour, the next day , warranty was able to tow it to the manufacture dealership service, the service adviser call…

Read full complaint

as i was heading home from work , about 12 miles into road, vehicle started loosing power, and at it would turn engine off at stop lights, and it would turn back on, and started shaking and running under 40 miles an hour, the next day , warranty was able to tow it to the manufacture dealership service, the service adviser called and said it was the engine, its been three weeks and the issues has not been resolved due to warranty not wanting to pay for repairs.

NHTSA ODI #11458690

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.