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2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

About this comparison →

When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

What owners actually said

810 reports
104,600 miles · Jul 14, 2022
Engine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated during acceleration. The vehicle was towed to the dealer where it was diagnosed that one of the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer…

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The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated during acceleration. The vehicle was towed to the dealer where it was diagnosed that one of the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and escalated the case to arbitration. The failure mileage was approximately 104,600.

NHTSA ODI #11473838

Mileage unknown · Jul 13, 2022
Electrical SystemEngineUnknown Or Other

my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car

NHTSA ODI #11473719

Mileage unknown · Jul 13, 2022
EngineUnknown Or Other

Vehicle is constantly burning oil. I have zero engine leaks, no oil spots on engine. Where is the oil going. I took it to Kia. They said it was a catalytic converter. Oil loss and p040 code are incorrect. Misdiagnosed. Possible pcv problem. Bought from widrick in Watertown NY.

NHTSA ODI #11473643

Mileage unknown · Jul 12, 2022
Engine

I bought vehicle in January 2022 Engine failed. Kia admits engine failed but denying coverage of replacement, due to previous owner not having a computer update done. Currently at dealership for 2 months. No warning lights came on. Driving on interstate at interstate speeds, car began losing acceleration. Eventually unable to mo…

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I bought vehicle in January 2022 Engine failed. Kia admits engine failed but denying coverage of replacement, due to previous owner not having a computer update done. Currently at dealership for 2 months. No warning lights came on. Driving on interstate at interstate speeds, car began losing acceleration. Eventually unable to move at all. Engine then began to knock. Also had an oil leak upon inspection.

NHTSA ODI #11473625

Mileage unknown · Jul 10, 2022
Engine

Piston rod loose, broke rod bearings and is now making horrible noise and leaking oil

NHTSA ODI #11473233

Mileage unknown · Jul 9, 2022
EngineUnknown Or Other

Check engine on. Code of catalytic converter. It was changed at Velazquez auto repair in Milwaukee WI, but now the engine is burning oil fast it lasts less than 2000 miles after each oil and filter change. I can't afford another car and Im disabled. My VIN is not included in the recall but my car was impacted, I've spent $1,780 …

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Check engine on. Code of catalytic converter. It was changed at Velazquez auto repair in Milwaukee WI, but now the engine is burning oil fast it lasts less than 2000 miles after each oil and filter change. I can't afford another car and Im disabled. My VIN is not included in the recall but my car was impacted, I've spent $1,780 on the catalytic converter already.Please help!

NHTSA ODI #11473117

104,500 miles · Jul 8, 2022
Engine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 30 MPH going up a hill and depressing the accelerator pedal, the vehicle started to jerk and lurch forward. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to a local dealer and diagnosed; h…

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The contact owns a 2016 Kia Soul. The contact stated while driving approximately 30 MPH going up a hill and depressing the accelerator pedal, the vehicle started to jerk and lurch forward. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to a local dealer and diagnosed; however, the failure could not be duplicated. The contact stated that the failure was recurring. The contact had the vehicle towed to a dealer for a second appointment. The dealer diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired however, the contact stated that failure reoccurred and the vehicle had to be towed a second time to the dealer. The dealer diagnosed that debris from the engine had entered the catalytic converter and determined that the converter needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 104,500.

NHTSA ODI #11472884

114,000 miles · Jul 6, 2022
EngineEngine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shifted into limp mode. The contact stated that the engine was knocking. The vehicle was taken to the local dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicl…

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The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shifted into limp mode. The contact stated that the engine was knocking. The vehicle was taken to the local dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact's son noticed metal shavings in the engine oil. The manufacturer was notified of the failure and informed the contact that she had failed to complete the product campaign program. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 114,000.

NHTSA ODI #11472487

85,000 miles · Jul 5, 2022
EngineEngine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the vehicle would shake and then loose power and slow down. The contact stated no warning light was illuminated. The contact pulled of the roadway and turned the vehicle off and waited 20 minutes to restart the vehicle. The failure w…

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The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the vehicle would shake and then loose power and slow down. The contact stated no warning light was illuminated. The contact pulled of the roadway and turned the vehicle off and waited 20 minutes to restart the vehicle. The failure was recurring and the vehicle would hesitate while getting up to normal speeds. The contact stated while depressing the accelerator pedal the vehicle failed to respond as needed. The vehicle was taken to the local dealer who diagnosed that the catalytic convertor was damaged and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V608000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

NHTSA ODI #11472441

Mileage unknown · Jul 5, 2022
Engine

While I was driving the vehicle shut off and stopped, leaving me in the middle of the road in heavy traffic. I then received a recall from kia that the engine would do just that. I had the vehicle towed to the dealership and both them and the manufacturer have told me they refuse to fix the recall. The check engine light came on…

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While I was driving the vehicle shut off and stopped, leaving me in the middle of the road in heavy traffic. I then received a recall from kia that the engine would do just that. I had the vehicle towed to the dealership and both them and the manufacturer have told me they refuse to fix the recall. The check engine light came on and was blinking the day the car broke down.

NHTSA ODI #11472376

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.