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2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

About this comparison →

When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

What owners actually said

810 reports
Mileage unknown · Mar 5, 2024
EngineUnknown Or Other

The PCP valve is coming apart causing the vehicle to lose oil. There is wet oil on the spark plugs. Oil is getting into the cylinders. The catalytic converter is clogged. The engine is having issues which I will find out more about soon. The car is still in the shop. I had to leave it 2.5 hours away and find a ride home because …

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The PCP valve is coming apart causing the vehicle to lose oil. There is wet oil on the spark plugs. Oil is getting into the cylinders. The catalytic converter is clogged. The engine is having issues which I will find out more about soon. The car is still in the shop. I had to leave it 2.5 hours away and find a ride home because the car would not accelerate over 40 mph on my way back from a trip. I almost got slammed into on a hill on the highway TWICE because the car would not speed up. It has been in the shop for this same issue three times. All three times it gave out on me on the highway. There was NO engine light or light on the dash any of the times it failed me, and there have never been any codes. This issue falls under the recall even though my VIN does not. At the current shop visit I have been told my catalytic converter and possibly engine must be replaced. I am already up to $650 in diagnostic fees for this shop visit and have spent over $800 the last two visits to the shop for this issue . This car is only EIGHT years old with just over 100,000 miles. I have included receipts from the last two visits. The car is still in the shop for the current visit. I will not be paying to replace the catalytic converter or engine. Kia needs to step in and do what is RIGHT.

NHTSA ODI #11575661

Mileage unknown · Mar 4, 2024
EngineEngine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated while driving 70 MPH, the vehicle stalled. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The contact received an unknown recall notice for piston rings and engine rod bearing failure. The vehicle was taken to the dealer, where it…

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The contact owns a 2016 Kia Soul. The contact stated while driving 70 MPH, the vehicle stalled. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The contact received an unknown recall notice for piston rings and engine rod bearing failure. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced. The vehicle was repaired; however, the vehicle failed to start 3 months later. The vehicle was towed to the dealer, where it was diagnosed that the catalytic converter needed to be replaced. The dealer charged a repair fee. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The failure mileage was unknown.

NHTSA ODI #11575341

Mileage unknown · Feb 27, 2024
Engine

My daughter was taking my son (her little brother) to school on 2/6/2024 and as she starts uphill she starts noticing she was loosing her speed. They have to pull over on the side of a busy interstate to call me i get to them the car is running rough and sounded like it was missing or like the exhaust was muffled or clogged no c…

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My daughter was taking my son (her little brother) to school on 2/6/2024 and as she starts uphill she starts noticing she was loosing her speed. They have to pull over on the side of a busy interstate to call me i get to them the car is running rough and sounded like it was missing or like the exhaust was muffled or clogged no check engine light was on but in have a diagnostic machine you plug in to the car and tells you what is exactly going without a check engine light having to be on an it said it was catalyst system.

NHTSA ODI #11574336

Mileage unknown · Feb 26, 2024
Engine

There was a recall on my engine in 2019 two years prior to me owning the vehicle. 2/20/24 my check engine light came on and my vehicle would not accelerate over 40 mph. It left me stuck in my work parking lot. I had it towed to a mechanic and they said it was the knock sensor that I had updated 6/27/23. They told me I needed a m…

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There was a recall on my engine in 2019 two years prior to me owning the vehicle. 2/20/24 my check engine light came on and my vehicle would not accelerate over 40 mph. It left me stuck in my work parking lot. I had it towed to a mechanic and they said it was the knock sensor that I had updated 6/27/23. They told me I needed a motor replacement. The car was owned by three dealerships prior to me purchasing the vehicle but no repairs were done according to the consumer report. Nothing was notified to me that there was a recall or recall extension and needed to be addressed prior to 150k miles.

NHTSA ODI #11573927

Mileage unknown · Feb 22, 2024
Engine

Attempt to start engine, it started making metal noises. I have done all its maintenances and the last one was two months ago. No warning lights have been displayed.

NHTSA ODI #11573256

195,000 miles · Feb 21, 2024
Vehicle Speed ControlCrash

The contact owns a 2016 Kia Soul. The contact was parking the vehicle when it inadvertently accelerated resulting in crashing into a store. No warning lights were illuminated. The contact mentioned that the brake pedal was depressed and that the accelerator pedal was not accidentally depressed. The vehicle was towed to a tow ya…

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The contact owns a 2016 Kia Soul. The contact was parking the vehicle when it inadvertently accelerated resulting in crashing into a store. No warning lights were illuminated. The contact mentioned that the brake pedal was depressed and that the accelerator pedal was not accidentally depressed. The vehicle was towed to a tow yard where the insurance company adjusted the vehicle's exterior damage. The vehicle was later towed to Caliber to assess internal damages. The air bags in the vehicle failed to deploy. There were no injuries and no property damage. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 195,000.

NHTSA ODI #11573135

120,000 miles · Feb 20, 2024
EngineEngine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle began to shake, after which the vehicle lost motive power and was unable to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independe…

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The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle began to shake, after which the vehicle lost motive power and was unable to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 120,000.

NHTSA ODI #11572958

Mileage unknown · Feb 15, 2024
EngineUnknown Or Other

Car is burning oil, catalytic converter is failing, engine is failing, as with several hundred thousand of this year, make and model, yet mine does not seem to be covered by the recall

NHTSA ODI #11572118

Mileage unknown · Feb 14, 2024
Engine

I was driving in Los Angeles going home from my new job. My car (100K mi) started making noises and seeming to lose power. No dash warning lights, have done ALL regular maintenance and ALL recalls including knock sensor. Was barely able to make it to the shop that changed the oil recently and there was no oil! Towed it to the de…

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I was driving in Los Angeles going home from my new job. My car (100K mi) started making noises and seeming to lose power. No dash warning lights, have done ALL regular maintenance and ALL recalls including knock sensor. Was barely able to make it to the shop that changed the oil recently and there was no oil! Towed it to the dealership and they filled up the oil and said I needed a sealed oil test and drive it for 1000 miles. So while doing that, my car was stolen (2nd attempt this year...this time successful). Got car back and took to same dealer for repair. They had it for 50 days to fix ignition and window. Guess they never checked the oil test. Said car go-to-go and repaired. Took it back after the repair to finish test and they told me "No oil, engine ruined...piston rings. Needs new engine for $10k" (my car worth only $5k) They never tested for warranty qualification. Added oil and drove away from that dealer. Contacted K** Consumer Svc and got a case #. Soon car heated up and shaking-got stranded and towed again. Towed it to second/different dealer and they told me to pay $3k for spark plugs and no problem with engine. Car there a week and K** Consumer Svc could never get a response from this dealer. This dealer said I could drive it off the lot. NO OIL LIGHT ever came on. No dealer wants to fix it. No one cares that I have been stranded! Jeopardizing my new job. What a disaster! No one wants to help fix this. No one should be alone and stranded on a roadside! in L.A?!!

NHTSA ODI #11571947

Mileage unknown · Feb 10, 2024
Electrical SystemFuel/propulsion SystemUnknown Or Other

Kia issued a safety recall for battery (thus is an all electric Sol) and we dropped it to the dealer for repair. Since then Kia has replaced the battery and updated software several times with no results. We continue to receive a battery warning and unable to charge the car. The car has been with the dealer multiple times for th…

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Kia issued a safety recall for battery (thus is an all electric Sol) and we dropped it to the dealer for repair. Since then Kia has replaced the battery and updated software several times with no results. We continue to receive a battery warning and unable to charge the car. The car has been with the dealer multiple times for the past 6 months. the most recent visit it is with them since Dec [XXX]. We are left in a situation with no car for our 16 year old as she is not allowed to drive the loaner car or any other rental . Continued follow up with Kia consumer affairs has provided no feedback and communication. The dealer has also indicated that there are several such cars at this dealer and others around the country. We need a solution immediately and need our car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11571157

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.