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2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

About this comparison →

When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

What owners actually said

810 reports
86,000 miles · Apr 2, 2025
EngineEngine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated while her husband was driving 45 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light was illuminated. The vehicle failed to accelerate until the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed …

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The contact owns a 2016 Kia Soul. The contact stated while her husband was driving 45 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light was illuminated. The vehicle failed to accelerate until the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed with internal failure in an exhaust manifold. The vehicle was repaired; however, the failure persisted. The contact stated that after the vehicle was repaired, approximately every 2,000 miles the oil warning light would illuminate. The contact stated that recently the check engine warning light illuminated. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

NHTSA ODI #11652350

Mileage unknown · Mar 26, 2025
Engine

I have been having to put catalytic converter cleaner in my car to keep it running. The catalytic converter is bad more than one of them actually. I have also been having to add oil every week almost because it burns through oil so fast. I was on the highway today and my car went down to 30 miles an hour because of the catalytic…

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I have been having to put catalytic converter cleaner in my car to keep it running. The catalytic converter is bad more than one of them actually. I have also been having to add oil every week almost because it burns through oil so fast. I was on the highway today and my car went down to 30 miles an hour because of the catalytic converter problem.

NHTSA ODI #11650938

Mileage unknown · Mar 23, 2025
Engine

I haven't had an incident happen yet but my 2016 KIA Soul with the GDI engine is excessively using oil to the point this time I had to put seven and a half quarts in between oil changes. I only have 79,412 miles on it, I mainly just drive it to work and back. The oil is not visible in the driveway, I don't see smoke coming out…

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I haven't had an incident happen yet but my 2016 KIA Soul with the GDI engine is excessively using oil to the point this time I had to put seven and a half quarts in between oil changes. I only have 79,412 miles on it, I mainly just drive it to work and back. The oil is not visible in the driveway, I don't see smoke coming out, I had some emergency oil light that I have never seen light up before come on two different times. I ended up taking it to KIA for an oil change and diagnostic test and they told me it had an oil leak at the oil pan, I had that fixed by someone else but that hasn't helped on the oil consumption. I took it for an oil change 2 days ago and had them make sure I didn't have a leak before they changed my oil and they said it was good. I have a friend whose 2015 KIA Soul caught on fire and blew up right on the interstate, she barely made it out of her car in time. I'm very uncomfortable driving my car now, it seems like I put oil in it just about every time I put gas in it now. I was wondering if my car would be added to the recall soon? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11649999

Mileage unknown · Mar 3, 2025
Engine

This was recalled on many kia souls except my VIN is not showing this recall yet I received a letter stating that the Catalytic converter were being recalled. I now have to replace my converter and reached out to kia as to why my veichle which is a 2016 kia soul is not included

NHTSA ODI #11646097

Mileage unknown · Mar 2, 2025
Engine

The vehicle stalled on the Interstate. The engine seized and the oil came came out a hole in the crankcase. Fortunately the driver was able to coast the vehicle into the emergency lane. A Kia dealer diagnosed the failure as throwing a rod due to rod bearing failure. Per a class action settlement [XXX] ), the vehicle's war…

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The vehicle stalled on the Interstate. The engine seized and the oil came came out a hole in the crankcase. Fortunately the driver was able to coast the vehicle into the emergency lane. A Kia dealer diagnosed the failure as throwing a rod due to rod bearing failure. Per a class action settlement [XXX] ), the vehicle's warranty was extended to 15 years/150,000 miles to cover failure due to the connecting rod bearing. The warranty claim was denied because the vehicle had not received the KSDS update. However: 1) The vehicle was bought and sold by a Kia dealer at the end of 2023. As the KSDS update was available in 2020 [XXX] ), the update should have been installed by the Kia dealer before offering the vehicle for sale. The current owner purchased the vehicle in January 2024. 2) The current owner registered with Kia and pursued the anti-theft fix (Kia sent her a club). Kia did NOT notify her there were other updates that needed to be performed on the vehicle. Kia did not do due diligence to have the KSDS update installed, either when Kia was in possession of the car at a dealer or by notifying the new owner when she registered the car and sought updates. It appears Kia is intentionally not performing the update or notifying owners so they do not have to cover the repair under warranty. Functionality of the KSDS update would have lit the check engine light and entered the vehicle into limp mode before catastrophic engine failure occurred, thus avoiding the dangerous situation of a vehicle stalling on the Interstate. By withholding this update, Kia is endangering lives. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11645785

Mileage unknown · Feb 22, 2025
Engine

On 2/16/2025 I was on the Freeway when my check engine light came on and my car slowed down to 40 mph. I tired to get it to go faster and it did start to go faster but went right back to 40 mph. I got off the freeway as soon as possible. The car was towed to Kia dealer and was looked at the 2nd day after. I was told that it wo…

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On 2/16/2025 I was on the Freeway when my check engine light came on and my car slowed down to 40 mph. I tired to get it to go faster and it did start to go faster but went right back to 40 mph. I got off the freeway as soon as possible. The car was towed to Kia dealer and was looked at the 2nd day after. I was told that it would probably need a new engine. They checked to see if the warranty was still good and I was told it was. When I came to pick up the car I was told it was fixed but that it would most likely brake down again and that Kia warranty would not fix it. I said to the service manager (so I am supposed to drive this car that is a safety issue because they won’t fix it and he said yes.). I still can’t believe that I was told to go ahead and drive my car!

NHTSA ODI #11644308

111,000 miles · Feb 21, 2025
EngineEngine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, and the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light w…

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The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, and the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 111,000.

NHTSA ODI #11644141

11,322 miles · Feb 18, 2025
Engine And Engine Cooling

The contact owns a 2016 Kia Soul. The contact stated that while driving 55 MPH, the vehicle shut off after the engine became hot. The engine and oil lights were illuminated. The vehicle failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The …

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The contact owns a 2016 Kia Soul. The contact stated that while driving 55 MPH, the vehicle shut off after the engine became hot. The engine and oil lights were illuminated. The vehicle failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the Oxygen sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic who determined that the catalytic converters needed to be replaced. Additionally, there was oil leaking from the vehicle. The DTC displayed was P0240. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 11,322.

NHTSA ODI #11643498

Mileage unknown · Feb 17, 2025
Engine

I have had my cat. Replaced and in 6 months it's clogged again. My car has no dash lights alerting for a problem but my cat. Keeps getting ruined and oil turns really black after having oil change done in a week. I'm unable to drive car it stalls out now that the cat. Is not working correctly. When it stalled out the first time…

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I have had my cat. Replaced and in 6 months it's clogged again. My car has no dash lights alerting for a problem but my cat. Keeps getting ruined and oil turns really black after having oil change done in a week. I'm unable to drive car it stalls out now that the cat. Is not working correctly. When it stalled out the first time was on freeway.

NHTSA ODI #11643272

Mileage unknown · Feb 13, 2025
EngineForward Collision AvoidanceVehicle Speed Control

Cruise control doesn't maintain speed, speed decreases. Car shakes under 10 mph and after 40 mph. Engine light starts blinking.

NHTSA ODI #11642399

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.