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2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

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When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

Engine complaints

555 reports
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63,000 miles · Jun 3, 2019
EnginePower TrainVehicle Speed ControlFire

ON SUNDAY, MAY 26TH, 2019, OUR KIA SOUL CAUGHT FIRE AS WE WERE DRIVING ON THE INTERSTATE HIGHWAY. MY FAMILY WAS IN THE CAR WHEN MY HUSBAND FELT THE CAR LOSE POWER. WE HEARD A KNOCKING SOUND BETWEEN US AND UNDER US, FORWARD BETWEEN OUR SEATS AND THE ENGINE. MY HUSBAND SAW SMOKE AS HE PULLED OVER ON THE SIDE OF THE HIGHWAY. A FEW …

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ON SUNDAY, MAY 26TH, 2019, OUR KIA SOUL CAUGHT FIRE AS WE WERE DRIVING ON THE INTERSTATE HIGHWAY. MY FAMILY WAS IN THE CAR WHEN MY HUSBAND FELT THE CAR LOSE POWER. WE HEARD A KNOCKING SOUND BETWEEN US AND UNDER US, FORWARD BETWEEN OUR SEATS AND THE ENGINE. MY HUSBAND SAW SMOKE AS HE PULLED OVER ON THE SIDE OF THE HIGHWAY. A FEW SECONDS AFTER WE PULLED OVER, WE SAW FLAMES ERUPT FROM THE HOOD OF THE CAR. WE GOT OUR THREE KIDS OUT OF THE CAR AS FAST AS WE COULD AND RAN FROM THE CAR. WE CALLED 911 AND THE FIRE DEPARTMENT AND POLICE CAME TO PUT OUT THE FIRE AND DIRECT TRAFFIC, AS AT LEAST ONE LANE WAS CLOSED. IN THE TIME IT TOOK FOR THE FIRST RESPONDERS TO ARRIVE, OUR CAR EXPLODED INTO A FIRE BALL.

NHTSA ODI #11217487

120,000 miles · May 29, 2019
Engine

CAR WOULD LOSE POWER WHILE DRIVING AND COULD NOT REACH ANY SPEED OVER 65 WITH OUT THE RPM GAUGE GOING VERY HIGH. IT WOULD NOT COMPLETELY LOOSE POWER AND I CAN KEEP IT MOVING. THE CHECK ENGINE LIGHT DID NOT COME ON AND THE TEMPERATURE GAUGE READ AS NORMAL. I GOT A SECOND OPINION ON THE CAR AND THEY SAID IT WAS THE CATALYTIC CONVE…

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CAR WOULD LOSE POWER WHILE DRIVING AND COULD NOT REACH ANY SPEED OVER 65 WITH OUT THE RPM GAUGE GOING VERY HIGH. IT WOULD NOT COMPLETELY LOOSE POWER AND I CAN KEEP IT MOVING. THE CHECK ENGINE LIGHT DID NOT COME ON AND THE TEMPERATURE GAUGE READ AS NORMAL. I GOT A SECOND OPINION ON THE CAR AND THEY SAID IT WAS THE CATALYTIC CONVERTER.

NHTSA ODI #11210654

89,000 miles · May 28, 2019
Engine

I HAVE A RECALL ON MY 2016 KIA SOUL ENGINE CONTROL UNIT

NHTSA ODI #11210467

Mileage unknown · May 23, 2019
Engine

TAMARA RECALL: MY CAR HAS BEEN LOSING OIL BUT DO NOT SEE OIL ANYWHERE. RECEIVED A RECALL LETTER REGARDING CATALYTIC CONVERTER NEEDING REPLACED. I TOOK IT TO THE DEALERSHIP. THEY REPLACED THE CONVERTER, GAVE ME AN OIL CHANGE AND REPLACED A PRESSURE VALVE. FOUR DAYS AFTER I RECEIVED MY CAR BACK, THERE WAS NO OIL IN THE ENGINE. I T…

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TAMARA RECALL: MY CAR HAS BEEN LOSING OIL BUT DO NOT SEE OIL ANYWHERE. RECEIVED A RECALL LETTER REGARDING CATALYTIC CONVERTER NEEDING REPLACED. I TOOK IT TO THE DEALERSHIP. THEY REPLACED THE CONVERTER, GAVE ME AN OIL CHANGE AND REPLACED A PRESSURE VALVE. FOUR DAYS AFTER I RECEIVED MY CAR BACK, THERE WAS NO OIL IN THE ENGINE. I TOOK IT BACK TO KIA AND THEY ARE REFUSING TO REPLACE THE ENGINE.

NHTSA ODI #11209534

74,500 miles · May 16, 2019
Engine

I WAS DRIVING HOME FROM WORK AND MY CAR STARTED MAKING A CLICKING SOUND. A COUPLE MINUTES LATER IT SLOWED DOWN UNTIL IT COMPLETELY STOPPED. I'M THANKFUL I WAS PULLING UP IN FRONT OF MY HOUSE BEFORE THE CAR COMPLETELY DIED. I REPLACED THE BATTERY BUT IT STILL WON'T CRANK. THE LIGHTS, RADIO, AND AIR CONDITIONING WORKS. I WAS TOLD…

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I WAS DRIVING HOME FROM WORK AND MY CAR STARTED MAKING A CLICKING SOUND. A COUPLE MINUTES LATER IT SLOWED DOWN UNTIL IT COMPLETELY STOPPED. I'M THANKFUL I WAS PULLING UP IN FRONT OF MY HOUSE BEFORE THE CAR COMPLETELY DIED. I REPLACED THE BATTERY BUT IT STILL WON'T CRANK. THE LIGHTS, RADIO, AND AIR CONDITIONING WORKS. I WAS TOLD IT MAY BE THE ALTERNATOR.

NHTSA ODI #11208048

45,000 miles · May 6, 2019
EngineFuel/propulsion SystemPower Train

1ST ISSUE THE MALFUNCTION INDICATOR LAMP CAME ON. CAR HAS 44K MILES ON IT. THE CAR HAS LOSS OF POWER AND CUTS OFF WHEN TRYING TO ACCELERATE. THE GAS MILEAGE HAS DROPPED CONSIDERABLY AND THE ENGINE IS RUNNING EXTREMELY HOT

NHTSA ODI #11205897

66,245 miles · May 1, 2019
Engine

I WAS DRIVING HOME ON THE SEPULVEDA PASS WHICH IS A 45-50 MPH ZONE AND SUDDENLY MY CAR LOST POWER AND FROM GOING 45MPH I AS GOING UPHILL AT 10MPH. I THEN LOST ALL CONTROL AND MY BATTERY DIED. I GOT TOWED TO A MECHANIC AND SAID IT WAS AN ALTERNATOR PROBLEM AT FIRST THEN SAID IT WAS THE CATALYTIC CONVERTER. I THEN HAD A SENSOR CHA…

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I WAS DRIVING HOME ON THE SEPULVEDA PASS WHICH IS A 45-50 MPH ZONE AND SUDDENLY MY CAR LOST POWER AND FROM GOING 45MPH I AS GOING UPHILL AT 10MPH. I THEN LOST ALL CONTROL AND MY BATTERY DIED. I GOT TOWED TO A MECHANIC AND SAID IT WAS AN ALTERNATOR PROBLEM AT FIRST THEN SAID IT WAS THE CATALYTIC CONVERTER. I THEN HAD A SENSOR CHANGE AND NEW BATTERY BOUGHT WHEN THOSE TWO THINGS WEREN'T THE PROBLEM.

NHTSA ODI #11204901

105,000 miles · Apr 25, 2019
EnginePower Train

TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING 25 MPH, THE VEHICLE UNINTENTIONALLY SLOWED DOWN TO A COMPLETE STOP WITHOUT DEPRESSING THE BRAKE PEDAL. THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE…

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TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING 25 MPH, THE VEHICLE UNINTENTIONALLY SLOWED DOWN TO A COMPLETE STOP WITHOUT DEPRESSING THE BRAKE PEDAL. THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

NHTSA ODI #11203771

150 miles · Apr 13, 2019
Engine

HAS A SMALL MISS IN THE ENGINE SINCE I BOUGHT IT JULY 2016. THE DEALERSHIP CAN'T FIND THE PROBLEM. JUST A SMALL HESITATION.

NHTSA ODI #11196072

94,000 miles · Apr 8, 2019
Engine

MY CATALYTIC CONVERTER HAS GONE BAD I WAS TOLD ITS A RECALL ISSUE, YET HAS NOT BEEN REPORTED AND OTHER VEHICLES SAME YEAR AND MODEL HAVE REPORTED THE SAME ISSUE YET NO RECALL HAS BEEN ISSUED. PLEASE LOOK INTO THIS MATTER DUE TO A LOT OF CAR OWNERS ARE PAY COSTLY REPAIRS FOR SEAMS AS A MANUFACTURER DEFECT. THANK YOU

NHTSA ODI #11194536

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.