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2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

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When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

Engine complaints

555 reports
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50 miles · May 19, 2020
Engine

I WAS DRIVING AND EVERYTHING SEEMED FINE. I PARKED AND TURNED OFF THE VEHICLE TO PICK UP MY KID FROM DAYCARE AND AS I WAS DRIVING BACK HOME THE VEHICLE STARTED TO STALL AND RUN HIGH RPMS. I WAS GOING ABOUT 20MPH BUT WAS AT 4,000 RPMS. I WAS ABLE TO MAKE IT HOME AND PARKED THE CAR AND CALLED THE DEALERSHIP TO HAVE IT LOOKED AT. A…

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I WAS DRIVING AND EVERYTHING SEEMED FINE. I PARKED AND TURNED OFF THE VEHICLE TO PICK UP MY KID FROM DAYCARE AND AS I WAS DRIVING BACK HOME THE VEHICLE STARTED TO STALL AND RUN HIGH RPMS. I WAS GOING ABOUT 20MPH BUT WAS AT 4,000 RPMS. I WAS ABLE TO MAKE IT HOME AND PARKED THE CAR AND CALLED THE DEALERSHIP TO HAVE IT LOOKED AT. AFTER CHECKING THE CAR THEY FOUND IT HAD A BAD CATALYTIC CONVERTER AND FAULTY BATTERY. THE CONVERTER WAS COVERED ON WARRANTY THANKFULLY BUT ENDED UP PAYING $600 FOR A BATTERY AND LABOR. VEHICLE WAS PURCHASED FROM THE DEALERSHIP WITH ONE PREVIOUS OWNER AND APPROXIMATELY 40K MILES ON IT. *TR

NHTSA ODI #11325140

59,000 miles · Apr 22, 2020
EnginePower Train

THE VEHICLE HAS 59,000 MILES AND IS CONSUMING OIL AT A HIGH RATE. A FAULT LIGHT CAME ON PUTTING THE CAR IN LIMP MODE WHERE IT REFUSES TO ACCELERATE. THE DEALERSHIP HAS HAD THE VEHICLE WITH NO RESOLUTION FOR NEARLY A MONTH. THERE ARE REPORTS OF FIRES AND OTHER FATALITIES WITH THIS MODEL AND THE RECALL NEEDS TO BE EXPANDED IN ORDE…

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THE VEHICLE HAS 59,000 MILES AND IS CONSUMING OIL AT A HIGH RATE. A FAULT LIGHT CAME ON PUTTING THE CAR IN LIMP MODE WHERE IT REFUSES TO ACCELERATE. THE DEALERSHIP HAS HAD THE VEHICLE WITH NO RESOLUTION FOR NEARLY A MONTH. THERE ARE REPORTS OF FIRES AND OTHER FATALITIES WITH THIS MODEL AND THE RECALL NEEDS TO BE EXPANDED IN ORDER TO FORCE KIA MOTORS TO BUY-BACK THESE CARS.

NHTSA ODI #11321935

79,000 miles · Apr 21, 2020
Engine

I WILL START THIS REPORT WITH SAYING HOW UTTERLY APPALLED I AM WITH THE "SERVICE" THAT KIA HAS PROVIED REGARDING THIS SAFETY ISSUE. I WAS DRIVING MY 2.0 LITER 2016 KIA SOUL AT 70MPH ON A HIGHWAY WITH MY CHILD IN THE BACKSEAT WHEN MY ENGINE SEIZED AND STARTED KNOCKING. IT SLOWED DOWN TO 40MPH WITHIN SECONDS AND IT IS ONLY BY THE …

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I WILL START THIS REPORT WITH SAYING HOW UTTERLY APPALLED I AM WITH THE "SERVICE" THAT KIA HAS PROVIED REGARDING THIS SAFETY ISSUE. I WAS DRIVING MY 2.0 LITER 2016 KIA SOUL AT 70MPH ON A HIGHWAY WITH MY CHILD IN THE BACKSEAT WHEN MY ENGINE SEIZED AND STARTED KNOCKING. IT SLOWED DOWN TO 40MPH WITHIN SECONDS AND IT IS ONLY BY THE GRACE OF GOD THAT I WAS ABLE TO PULL THE CAR OVER AND TURN ONTO A COUNTRY BACKROAD BEFORE IT JUST SHUT OFF COMPLETELY. WE IMMEDIATELY HAD IT TOWED TO A BODYSHOP OPTIMISTIC THAT IT WAS JUST A MINOR ISSUE. TURNS OUT WE COULDNT HAVE BEEN MORE WRONG. LOW AND BEHOLD THE ENGINE HAD A PISTON ROD THAT FELL OUT OF PLACE CAUSING THE KNOCKING AND THE ENGINE TO START LEAKING OIL AT AN ACCELERATED RATED THROUGH THE CATALYTIC CONVERTER. THE BODYSHOP WAS NICE ENOUGH TO CHECK FOR RECALLS FOR US AND FOUND ONE THAT FITS OUR ISSUES EXACTLY. BUT WHAT DO YOU KNOW ITS ONLY FOR THE 1.6 LITER ENGINE AND OURS WONT BE COVERED BECAUSE ITS A 2.0...EVEN THOUGH ITS THE SAME PROBLEM. SO WE THEN GO ON TO FILING A CLAIM WITH KIA CUSTOMER SERVICE AND PAID TO HAVE TO CAR TOWED TO A KIA DEALERSHIP SO THEY COULD DIAGNOSE WHAT WE ALREADY KNEW. AGAIN HOPEFUL THAT THEY WOULD SEE THE ISSUE AND OFFER TO PAY FOR IT UNDER GOODWILL SINCE IT IS SO COMMON A PROBLEM THROUGHOUT MOST ALL OF THEIR CARS. I WAS BESIDE MYSELF WHEN THEY CAME BACK AND SAID THAT IT WASNT THE SAME PROBLEM AT ALL, EVEN THOUGH THIS MIRRORS THE RECALL ISSUES TO A T. WELL WE ESCALATED THE CLAIM THROUGH CONSUMER AFFAIRS THEY CAME BACK AND STILL DENIED THAT THIS WAS AN ISSUE WITH THEIR CAR. WE ARE NOW HAVING TO LOOK AT TAKING LEGAL ACTIONS TO GET THIS TAKEN CARE OF BECAUSE US BEING A YOUNG COUPLE WITH CHILDREN WE DO NOT HAVE THE $8,000-$12,000 IT WILL TAKE TO REPLACE AN ENGINE THAT SHOULD HAVE NEVER BLOWN. WE KEPT UP WITH OIL, IT WAS UNDER 80,000 MILES, AND HAD NOT HAD ANY ISSUES PRIOR TO THIS INCIDENT. PLEASE RECALL THIS.

NHTSA ODI #11321805

88,244 miles · Apr 3, 2020
Engine

KNOCKING SOUND COMING FROM ENGINE WHILE VEHICLE STATIONARY. DIAGNOSIS POINTS TO DAMAGED PISTON ROD. OIL LEVEL CHECKED FOUND LOW DESPITE APPROPRIATE LEVELS WHEN CHECKED 1500 MILES PRIOR. POSSIBLE CAUSE DUE TO OVERHEATING EMISSIONS SIMILAR IF NOT DIRECTLY RELATED TO THAT OF RECALL #SC176.

NHTSA ODI #11320135

193,000 miles · Apr 2, 2020
Engine

I WAS DRIVING VEHICHLE WHEN I STARTED TO LOSE POWER AND ALL THE DASH LIGHTS CAME ON. I PULLED OVER AND THE CAR STALLED. I TRIED TO RESTART IT AND IT SUDDENLY STARTED SMOKING. I HAD THE CAR TOWED TO INDEPENDENT MECHANIC WHO DIAGOSED THE CAR AND SAID THAT THE ENGINE HAD SEIZED UP AND THAT I WOULD NEED A NEW ENGINE.

NHTSA ODI #11320027

57,568 miles · Mar 22, 2020
EnginePower TrainVehicle Speed Control

DRIVING TO WORK FROM LUNCH MY CAR STALLED AND THEN COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE ENGINE LIGHT STARTED FLASHING AND THEN MY CAR STARTED TO MOVE AGAIN BUT IT WAS SLUGGISH AND SLOW. IT WONT GO PAST 45 MILES BEFORE SLOWING ALL THE WAY DOWN. I HAD GOT MY CAR RECALLED THREE DAYS BEFORE, THEY SAID NOTHING WAS WRONG …

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DRIVING TO WORK FROM LUNCH MY CAR STALLED AND THEN COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE ENGINE LIGHT STARTED FLASHING AND THEN MY CAR STARTED TO MOVE AGAIN BUT IT WAS SLUGGISH AND SLOW. IT WONT GO PAST 45 MILES BEFORE SLOWING ALL THE WAY DOWN. I HAD GOT MY CAR RECALLED THREE DAYS BEFORE, THEY SAID NOTHING WAS WRONG WITH THE ENGINE/TRANSMISSION AT THE TIME OF THE RECALL. NOW THREE DAY LATER MY CARS STUCK IN LIMP MODE SHOWING A P0326 CODE.

NHTSA ODI #11318957

57,000 miles · Feb 27, 2020
EngineUnknown Or Other

WHEN MY CAR SITS FOR HOURS AND YOU CRANK IT AND DRIVE IT AND COME TO YOUR FIRST COMPLETE STOP WHILE STILL IN DRIVE MY CAR WILL SURGE LIKE ITS GOING TO TAKE OFF. I HAVE TAKEN IT TO KIA 5 TIMES AND THEY NEVER FIND ANYTHING WRONG WITH IT. I TOOK IT TO HAVE ANOTHER SHOP LOOK AT IT AND SAID MY CONVERTER WAS STOPPED UP AND HAD TO TAKE…

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WHEN MY CAR SITS FOR HOURS AND YOU CRANK IT AND DRIVE IT AND COME TO YOUR FIRST COMPLETE STOP WHILE STILL IN DRIVE MY CAR WILL SURGE LIKE ITS GOING TO TAKE OFF. I HAVE TAKEN IT TO KIA 5 TIMES AND THEY NEVER FIND ANYTHING WRONG WITH IT. I TOOK IT TO HAVE ANOTHER SHOP LOOK AT IT AND SAID MY CONVERTER WAS STOPPED UP AND HAD TO TAKE IT BACK TO KIA FOR WARRANTY WORK. GOT TO KIA AND THEY FOUND NOTHING WRONG AGAIN BUT MY CAR IS STILL DOING THIS! IT EVEN HAS SMOKE COME OUT OF THE TAIL PIPE WHEN PASSING SOMEONE EVERY NOW AND THEN! ANOTHER PROBLEM I AM HAVING IS WITH MY SUNROOF, IT WILL OPEN BUT NOT CLOSE ALL THE WAY AND THEY ARE REFUSING TO REPLACE ANYTHING ON IT TIL THE MOTOR GOES ALL THEY WAY OUT BUT I AM HAVING TO MANUALLY CLOSE IT SO I AM BASICALLY PAYING MORE FOR A CAR THAT I CAN NOT USE THE FEATURES ON!

NHTSA ODI #11311966

59,650 miles · Feb 25, 2020
Engine

NOVEMBER 2019 WHEN THE CAR ALMOST GOT INTO 60,000 THE ENGINE LIGHT COME UP AND TOOK IT THE DEALERSHIP AND THEY SAY IT A MISTAKE FROM THE COMPUTER. THE ONLY THING WE CAN DO IS WAIT FOR KIA GIVE UP AN UPDATE. HOWEVER, MY LIGHT STILL ON SINCE THAT DAY AND SOMETIME IT LOSES POWER. TODAY IS 02/25/2020

NHTSA ODI #11311309

80,000 miles · Feb 24, 2020
Engine

OIL LIGHT FLICKERS WHILE STOPPED. WHEN ACCELERATING, CAR KNOCKS, RATTLES, AND LOSES POWER. TOOK TO MECHANIC TO CHECK OIL. MECHANIC SAID THERE WAS LESS THAN QUART OF OIL LEFT IN MY CAR AND IT WAS NOT TIME FOR OIL CHANGE. CHECKED TAIL PIPE, WHICH WAS BLACK LIKE OIL HAD BEEN BURNT. RESEARCHED ONLINE AND THERE ARE RECALLS FOR 1.6 EN…

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OIL LIGHT FLICKERS WHILE STOPPED. WHEN ACCELERATING, CAR KNOCKS, RATTLES, AND LOSES POWER. TOOK TO MECHANIC TO CHECK OIL. MECHANIC SAID THERE WAS LESS THAN QUART OF OIL LEFT IN MY CAR AND IT WAS NOT TIME FOR OIL CHANGE. CHECKED TAIL PIPE, WHICH WAS BLACK LIKE OIL HAD BEEN BURNT. RESEARCHED ONLINE AND THERE ARE RECALLS FOR 1.6 ENGINES BUT MINE IS 2.0 ENGINE AND IS DOING THE EXACT SAME THING AS 1.6 ENGINES THAT HAVE BEEN RECALLED. BURNING OIL THROUGH THE EXHAUST DUE TO A LOOSE CAM ROD ON EXHAUST PISTON LIKE THE OTHER RECALLED VEHICLES. KIA NEEDS TO ISSUE A RECALL FOR THE 2.0 ENGINES AS WELL. THERE ARE SEVERAL OTHER COMPLAINTS I HAVE SEEN FOR 2.0 ENGINES IN KIA'S; THEREFORE, A RECALL SEEMS TO BE SUBSTANTIATED. WITH THIS CAR POSSIBLY STALLING AND LOCKING UP IN REGULAR TRAFFIC OR THE INTERSTATE, I AM IN DANGER OF A POSSIBLE WRECK OR CAUSING OTHERS TO WRECK, INJURING ME OR SOMEONE ELSE NEEDLESSLY.

NHTSA ODI #11311239

70,000 miles · Feb 16, 2020
Engine

CHECK ENGINE LIGHT CAME ON WHILE DRIVING TOOK IT TO KALIDY KIA CHECKED CODES DID AN UP GRADE OF CATAYLIC SOFTWARE UPGRADE FOUND FAULTY CATAYLIC CONVERTER THE DEALERSHIP KEPT MY CAR NO I HAVE NO TRANSPORTATION

NHTSA ODI #11309531

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.