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2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

About this comparison →

When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

Engine complaints

555 reports
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105,000 miles · Feb 3, 2021
Engine

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER STEVE LANDERS KIA (201 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210, (501) 404-4268) WHERE IT WAS DIAGNOSED WITH NEEDING T…

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TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER STEVE LANDERS KIA (201 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210, (501) 404-4268) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD GET IN CONTACT WITH THE DEALER, WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

NHTSA ODI #11394537

51,000 miles · Feb 3, 2021
Engine

THREW ROD THREW ENGINE WAS DRIVING PULLED OUT OF PARKING POP NOISE OIL ANTIFREEZE EVERYWHERE

NHTSA ODI #11394464

62,690 miles · Feb 3, 2021
EngineVehicle Speed Control

IN AUGUST OF 2020 CAR WAS NOT WANTING TO ACCELERATE, WHEN MAKING A TURN VEHICLE WOULD START GOING AND THEN LOSE MOMENTUM FOLLOWED BY A RAPID TAKE OFF IN DECEMBER TOOK VEHICLE IN FOR SOFTWARE UPDATE TO TRIGGER A LIMP MODE PER KIA, AT THIS TIME ADVISED THEM OF THE CAR BURNING 2-3 QUARTS OF OIL IN BETWEEN 3000 MILE OIL CHANGES. …

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IN AUGUST OF 2020 CAR WAS NOT WANTING TO ACCELERATE, WHEN MAKING A TURN VEHICLE WOULD START GOING AND THEN LOSE MOMENTUM FOLLOWED BY A RAPID TAKE OFF IN DECEMBER TOOK VEHICLE IN FOR SOFTWARE UPDATE TO TRIGGER A LIMP MODE PER KIA, AT THIS TIME ADVISED THEM OF THE CAR BURNING 2-3 QUARTS OF OIL IN BETWEEN 3000 MILE OIL CHANGES. JANUARY 28TH 2021 WHILE DRIVING ON FREEWAY THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF. VEHICLE CAME ON AFTER A FEW SECONDS AND ADVISED THERE WAS A POSSIBLE ENGINE CONDITION AND TO CONTACT KIA. VEHICLE CAME BACK ON AND WAS TOWED TO DEALERSHIP. DEALERSHIP STATED THERE WERE NO CODES AND AFTER REACHING OUT TO KIA THE VEHICLE WAS RELEASED WITH NO CHANGES.

NHTSA ODI #11394447

86,000 miles · Feb 2, 2021
Engine

ENGINE NOISE.USES 1 QUART OF OIL EVERY 1000 MILES

NHTSA ODI #11391155

19,817 miles · Feb 1, 2021
EngineFuel/propulsion SystemPower Train

AS I WAS PULLING OUT TO GO TO WORK,I NOTICED THE RPM INDICATOR WENT UP TO 51000 RPM.I HAD NOT HAD THIS ISSUE BEFORE.THE CAR ONLY HAD 18000 MILES ON IT WHEN I BOUGHT IT. IT HAS 19500 MILES NOW.I WAS ON THE MAJOR HIGHWAY IN AUSTIN TEXAS AND COULDN'T GO AFTER THAN 50 MPH.I ALMOST GOT HIT DRIVING .IN THE PAST,I HAD MY KIA SPORTAGE R…

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AS I WAS PULLING OUT TO GO TO WORK,I NOTICED THE RPM INDICATOR WENT UP TO 51000 RPM.I HAD NOT HAD THIS ISSUE BEFORE.THE CAR ONLY HAD 18000 MILES ON IT WHEN I BOUGHT IT. IT HAS 19500 MILES NOW.I WAS ON THE MAJOR HIGHWAY IN AUSTIN TEXAS AND COULDN'T GO AFTER THAN 50 MPH.I ALMOST GOT HIT DRIVING .IN THE PAST,I HAD MY KIA SPORTAGE REPAIRED WITHOUT ISSUE. I AM GOING TO THE KIA SERVICE CENTER IN THE AM. I WILL EVERYONE KNOW THE OUTCOME

NHTSA ODI #11391125

80,000 miles · Jan 29, 2021
EngineStructureUnknown Or OtherFire

CAR CAUGHT ON FIRE. THERE WAS NO ACCIDENT INVOLVED. IT STARTED SMOKING AND SECONDS LATER CAUGHT ON FIRE. MY SON WAS DRIVING ON A CITY STREET, THE CAR STARTED SMOKING, HE TURNED INTO A PARKING LOT, GOT OUT OF THE CAR AND THE CAR CAUGHT ON FIRE.

NHTSA ODI #11390673

79,000 miles · Jan 26, 2021
Electrical SystemEngine

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V389000 (POWER TRAIN, ELECTRICAL SYSTEM). THE CONTACT RECEIVED A COURTESY SERVICE AND SOFTWARE UPDATE. AFTER LEAVING THE DEALER AND WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER THE SIDE OF …

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TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V389000 (POWER TRAIN, ELECTRICAL SYSTEM). THE CONTACT RECEIVED A COURTESY SERVICE AND SOFTWARE UPDATE. AFTER LEAVING THE DEALER AND WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER THE SIDE OF THE ROADWAY AND WAITED FOR APPROXIMATELY TO RESTART THE VEHICLE. THE VEHICLE RESTARTED HOWEVER, WHILE DRIVING, THE VEHICLE HESITATED AND FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TAKEN TO OAKLAND KIA (2500 WEBSTER ST, OAKLAND, CA 94612, (888)871-7024) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

NHTSA ODI #11390077

60,000 miles · Jan 26, 2021
Electrical SystemEngineFuel/propulsion System

FIRST, A COUPLE OF WEEKS AGO MY CHECK ENGINE LIGHT COMES ON AND MY ENGINE TEMPERATURE GAUGE STOPS WORKING PROPERLY. IT STARTS TAKING ABOUT 15 MINUTES FOR MY ENGINE TEMPERATURE GAUGE TO SHOW THE ENGINE IS WARMED UP. AFTER ABOUT TWO DAYS THE ENGINE LIGHT GOES OFF BY ITSELF. SO I FINALLY GET AN APPOINTMENT AT THE KIA DEALERSHIP TOD…

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FIRST, A COUPLE OF WEEKS AGO MY CHECK ENGINE LIGHT COMES ON AND MY ENGINE TEMPERATURE GAUGE STOPS WORKING PROPERLY. IT STARTS TAKING ABOUT 15 MINUTES FOR MY ENGINE TEMPERATURE GAUGE TO SHOW THE ENGINE IS WARMED UP. AFTER ABOUT TWO DAYS THE ENGINE LIGHT GOES OFF BY ITSELF. SO I FINALLY GET AN APPOINTMENT AT THE KIA DEALERSHIP TODAY. THEY SAY THEY NEED TO PUT AN UPDATED PROGRAM INTO MY KIA SOUL'S COMPUTER..THAT SEEMED TO FIX THE ISSUE ACCORDING TO THE DEALERSHIP. I DRIVE AWAY GO TO A STORE WHEN I COME OUT OF THE STORE AND GET BACK INTO MY CAR AND PULL OUT OF THE PARKING SPOT MY CARS CHECK ENGINE LIGHT COMES ON AGAIN. I TAKE IT TO AUTO ZONE TO GET THE CODE READ. THIS TIME THE CODE IS P0420. I CALL THE DEALERSHIP 800-995-4203 AND THE SERVICE ASSOCIATE MARTY TELLS ME TO BRING MY KIA SOUL BACK TO THE DEALERSHIP. WHEN I GET THERE HE SAYS THEY ARE NOW GOING TO CHARGE ME $109.95 AN HOUR TO DIAGNOSE WHAT IS WRONG WITH MY CAR. AT THIS TIME I AM IN THE WAITING ROOM FEELING LIKE I'M BEING TAKEN ADVANTAGE OF BY THESE PEOPLE BUT I HAVE NO OTHER OPTION AND I DON'T HAVE ANYWAY OF KNOWING WHAT, IF ANYTHING, IS ACTUALLY WRONG WITH MY CAR. NOT TO MENTION ALL THIS HAPPENS BETWEEN 59000 AND 60000 MILES ON MY CAR AND THE WARRANTY EXPIRED AT 60000 MILES.

NHTSA ODI #11389978

Mileage unknown · Jan 17, 2021
EnginePower TrainVehicle Speed Control

WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT

NHTSA ODI #11388538

80,100 miles · Jan 13, 2021
Engine

WHILE DRIVING HOME ON US HIGHWAY. SPEED OF 55 MPH POSTED SPEED LIMIT. THE ENGINE STARTED TO KNOCK LOUDLY AND IT LOST POWER. I ALMOST GOT HIT GETTING IT TO THE SHOULDER OF THE HIGHWAY. OIL LIGHT WAS ON. CHECKED THE OIL AND ADDED 3 QUARTS. STARTED ENGINE AGAIN AND OIL LIGHT WENT OUT AND KNOCKING WAS REDUCED. DROVE ANOTHER …

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WHILE DRIVING HOME ON US HIGHWAY. SPEED OF 55 MPH POSTED SPEED LIMIT. THE ENGINE STARTED TO KNOCK LOUDLY AND IT LOST POWER. I ALMOST GOT HIT GETTING IT TO THE SHOULDER OF THE HIGHWAY. OIL LIGHT WAS ON. CHECKED THE OIL AND ADDED 3 QUARTS. STARTED ENGINE AGAIN AND OIL LIGHT WENT OUT AND KNOCKING WAS REDUCED. DROVE ANOTHER 4 MILES AND THE ENGINE STARTED TO KNOCK LOUDLY AGAIN AND IT LOST OF POWER AGAIN. BARLEY MADE IT HOME BY COASTING DOWNHILL. RECENT OIL CHANGE AND HAVE MAINT RECORDS. NO LEAKAGE, NO SMOKE FROM TAIL PIPE. OIL PRESSURE LIGHT NEVER CAME ON UNTIL IT WAS OUT OF OIL. I READ MANY POSTS OF OTHERS HAVING THE SAME EXACT THING AS WHAT HAPPEN TO ME.

NHTSA ODI #11387886

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.